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Home
Knowledge Base
Altegio settings
Altegio settings
Client Accounts: Allowing Payments on Credit
Initial location settings
Company details
Company photo
Company description
Business information – Contact details
General information – Location settings
Services
Setting up service packages (4Hands+ feature)
Translating service categories and services into other languages
Assigning staff to services
How to add a list of services using Excel
Configuring and editing services
Configuring and editing service categories
Adding categories and services
Setting Service Prices for Employees
Staff
Team member’s card overview
Positions of staff members
Connecting staff member’s Google Calendar
Editing employee’s work schedule in the Appointment Calendar
Work schedule (Staff)
Configuring team member’s services
Team member settings
Additional employee information
Adding staff and Information
Staff members list management
Work Schedule
Resources
Selecting a resource when making an appointment
Assigning resources to services
Creating and configuring resources
Resources
How to work with the Appointment Calendar
Technical Breaks
New Visit Window
Custom fields
Booking appointments for visitors (using the same phone number)
Categories for bookings and events
Consumables used tab features
Notifications and Change log tabs features
Repeat (Schedule) tab features
Checkout tab features
Status tab features
Rescheduling appointments
Appointment status
Working with appointments
Working with the Appointment Calendar
Calendar Size
Appointment Calendar settings
Client’s surname and middle name
Client search in the Appointment Calendar
Quick bar
Group booking
Setting Up Group Events in the New Design
Visit Schedule for Group Events
Events Schedule
Making bookings for online classes
Configuring events (group booking)
Working with Client Database
Client categories
Client’s balance
Client Database filters
Uploading a list of clients from Excel
Information in Client’s card
Creating a new client
All Clients
Users
Securing your data in Altegio
Setting up user notifications (employee/administrator)
Configuring user access rights (old inteface)
Users list management (old interface)
Employee Roles and Access Rights Settings
User access rights
Billing, Analytics, and SMS mailings access rights
Loyalty and online booking access rights
Overview access rights
Client Database access rights
Settings access rights
Inventory access rights
Finance access rights
Booking window access rights
Appointment Calendar access rights
Setting Up Access to the Service (New Interface)
Inventory
Barcode scanners
Stock-taking
Creating and configuring a new bill of materials
Bills of materials
Configuring automatic writing off of products
Wholesale cost of products in storage
Storages management
Creating and configuring a new storage
Inventory. General information
Working with products
Printing of price tags
Quick control
Adding a list of products using Excel
Creating and configuring a new product
Creating and configuring a new category of products
Products. Initial configuration
Inventory operations
Products relocation between storages
Products write-off using an inventory operation
Products sales using an inventory operation
Products arrival
Types of inventory operations
Inventory reports
Write-off Analysis
Turnover Analysis
Consumable Usage Analysis
Sales Analysis
Inventory operations report
Product Orders
Inventory balance
Inventory reports
Payroll
Configuring Payroll Rules and Compensation Settings
Configuring Compensation Deductions in Payroll Calculation
Creating new payroll chart
How to set a calculation chart?
Creating new calculation criteria
How to set calculation criteria?
Creating new calculation rule
How to configure calculation rules?
Payroll module
Calculation and accrual
Rewards and penalties
Calculation for a time period
Daily calculation
Priority payments
Settlements
Working with accounts and cash registers
Client Refunds
Setting non-fiscal receipt
Acquiring fee
Creating new item of payment
Items of expenditures/income (payment articles)
New transaction
Transfer of funds from one cash register to another
Creating and configuring new cash register
Accounts and cash registers
Working with suppliers and partners
Adding a list of suppliers from Excel
Viewing supplier and partner transactions
Creating and configuring suppliers and partners
Suppliers and Partners: information and editing
Financial reports
Uploading financial operations from Excel
Financial Report
Profit & Loss (P&L) Financial Report
Daily Financial Report
Financial operations report
Financial documents
Daily financial data
Notifications
Notification sending scenarios
WebHook configuration
Turn off SMS notification when an administrator creates a booking
Sent messages history
SMS notifications and their customization
How PUSH and SMS notifications are sent to clients
Setting up notifications
Balance top-up
How to connect to an SMS provider
Confirmation of client’s phone number in the online booking widget
Follow-up invitation for no-show clients to schedule a new visit
Client appointment confirmation request
Notification Center in Altegio
New WhatsApp Notification Pricing and Template Options
Types of notifications
Notification sending scenarios
Subscription expiration
Appointment cancellation by client or administrator
Reschedule appointment by client or administrator
Creating a customer booking via online booking widget/creating a booking via Appointment calendar by administrator for employee
Imminent end of work schedule
Appointment cancellation by client via online booking widget for administrator
Reschedule a booking made via online widget
Creating a booking via online booking widget/Appointment Calendar for administrator
Successful online payment confirmation
Discount expiration
New discount
Send Happy Birthday greetings
Invitation for a follow-up visit
Request a review after the visit booked via online booking widget/Appointment Calendar
Upcoming visit
Delete a booking made via online booking widget
Confirmation of a customer booking made via online booking widget
Creating a booking via Appointment Calendar
Creating a booking via online booking widget
Mass mailing clients
Types of notifications and configuring their templates
Notification about booking changes
Cashless payment
How to Accept PIX Payments via PIX Key
Paying for Visits and Products via Links
Configuring online payment in Altegio
Stripe online payment
Prepayment in the online booking widget
Seamless Online Payments with VivaWallet and Altegio Integration
Online payment settings in Altegio
MonoBank And LiqPay: The Easiest Ways to Accept Payments for Services Online
Online sales
Online sales of memberships and gift cards
Processing online orders without integrating an online payment service
Deleting Location
How to delete your location in Altegio
Onboarding Altegio
Onboarding: working with the mobile app
Onboarding: settings via the mobile app
Onboarding: configuring notifications through SMS provider and chatbots
Onboarding: configuring user rights and user access
Onboarding: Stripe and online sales widget [connection and configuration]
Onboarding: Stripe and online payment for services [connection and configuration]
Onboarding: memberships [setting and using]
Onboarding: gift cards and customer accounts [setting and using]
Onboarding: memberships, gift cards and customer accounts (deposits). Online sales widget
Onboarding: loyalty program
Onboarding: financial accounting and payroll
Onboarding: inventory [working with products]
Onboarding: inventory [settings]
Onboarding: setting and adding online booking
Onboarding: configuring resources
Onboarding: setting group events
Onboarding: first settings to start working in the Appointment Calendar
Medical records
Medical card
Treatment Plan