All articles
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Altegio and Staffono.ai (Telegram / WhatsApp / Facebook / Instagram / website chat)
Staffono.ai is an AI employee for messengers and website chat. It replies 24/7, helps with booking through Altegio and passes the conversation to a…
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Contacting clients on WhatsApp, Viber, and Telegram
Open a WhatsApp, Viber, or Telegram chat with a client in one click from the appointment window or the client card.
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Card guarantee mode in payment policies
How Card guarantee works: linking a card at booking, when a fee is charged off-session, and what happens if that charge fails.
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How clients book, pay, and manage cards with payment policies
What clients see and do when a payment policy is active: booking online, paying a deposit, linking a card, and rescheduling.
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Charging fees and rescheduling visits with a payment policy
The visit-window walkthrough for no-shows, late cancellations, and reschedules on bookings that have a payment policy applied.
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Deposit mode in payment policies
How Deposit mode works end to end: setup, the deposit lifecycle, what the client sees, checkout, and where the money appears.
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Payment policies
An overview of payment policies: the difference between Deposit and Card guarantee modes, and where each one is configured.
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Altegio and Beauty AI – GPT (business analytics)
Beauty AI – GPT is a Telegram bot, @ai_assistant_sigma_bot, for running a salon with AI. It helps you get Altegio analytics quickly, find empty…
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Altegio and Stiker.AI (WhatsApp / WhatsApp Business / Telegram / Instagram)
Stiker.AI is an AI operating system for small businesses and solo professionals. Its AI agents work in WhatsApp / Telegram / Instagram and take…
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Altegio and NeuroSpace (WhatsApp / Telegram / Instagram / Facebook / website widget)
NeuroSpace is an AI receptionist that automates client communication and online booking. The bot answers 24/7, holds a conversation like a real person, carries…
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Altegio and Dconnect (WhatsApp / Telegram / SMS)
Dconnect is an automatic notification service for salons on Altegio. It sends clients reminders, confirmations, messages about appointment changes, win-back offers and review requests…
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Merging duplicate client cards
Two cards for the same person split the history in half: visits, spending and loyalty are counted twice, and neither card shows the full…
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Data migration by the Altegio team
The Altegio onboarding team migrates your company data from your previous system, from Excel files or from a paper appointment book, and configures the…
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Paying for your subscription by bank transfer
Altegio can issue an invoice for your subscription so you can pay by bank transfer instead of a card. You generate the invoice in…
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Altegio and ZiFlow (WhatsApp / Telegram)
ZiFlow is an AI employee for WhatsApp and Telegram. It answers clients 24/7, advises them, books them into the Altegio appointment log against the…
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Altegio and Solwees AI (Voice / WhatsApp Business / Telegram / Instagram / web chat / email / Viber / TikTok / Messenger)
Solwees AI — ИИ-администратор для салонов. Принимает звонки и сообщения 24/7, записывает клиентов прямо в календарь Altegio, подтверждает, переносит и отменяет визиты, а также…
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Altegio and ChatPlug (WhatsApp / Telegram)
ChatPlug is an AI assistant that connects WhatsApp and Telegram to Altegio and automates customer appointments 24/7. The bot responds to messages on its…
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How to contact your manager about payment or subscription renewal
If you have questions about paying for or renewing your subscription, you can reach your personal manager or the Altegio support team directly from…
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Billing: manage your subscription and team members
The Billing section is where you manage your Altegio subscription — check whether it’s active and when it ends, buy or extend it, add…
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FastSign (QR Forms) integration in Altegio
Collect client and appointment details automatically — no manual data entry. What is FastSign? FastSign (also shown as QR Forms) is a marketplace integration…
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Waiting List in Appointment Calendar
The waiting list lets you keep a client’s request when there’s no suitable slot to book them into right now — instead of losing…
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Notification Center in the Altegio Business Management mobile app
The Notification Center in the Altegio Business Management mobile app is a centralized hub that stores all your notifications in one place. It ensures…
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Appointment cancellation by receptionist (Client No-show)
This notification is sent automatically as soon as a receptionist or a team member updates an appointment’s status to No-show. The notification lands on…
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Fiscalization of Receipts in Spain (VERIFACTU / VERIFAC) in Altegio
To simplify business operations in Spain and ensure compliance with new legal requirements, Altegio is launching an integration with the VERIFAC service to transmit…