ZiFlow is an AI employee for WhatsApp and Telegram. It answers clients 24/7, advises them, books them into the Altegio appointment log against the real schedule, sends visit reminders and wins back clients who have not been in for a while.
Developer: ZiFlow.me (Ziflow Mi LLP, Kazakhstan). Website: ziflow.me.
What ZiFlow can do
- answers clients on WhatsApp and Telegram around the clock, including nights and weekends;
- books into the Altegio appointment log against the current free schedule;
- reschedules and cancels appointments when the client asks;
- sends visit reminders 24 hours and 2 hours ahead;
- asks for a 1–5 rating after the visit;
- wins back “sleeping” clients after 30 / 60 / 90 / 180 days;
- segments the base into new, returning and lost clients;
- runs the conversations, with the option for a manager to take over manually;
- understands voice messages and answers them on the substance;
- remembers a client’s visit history, discounts and preferences;
- helps with online payment in the chat (including Kaspi Pay, where available);
- sends the owner a digest in Telegram: revenue, the monthly plan, reports by team member.
Once connected, services and specialists are pulled from Altegio automatically.
Languages: Russian, Kazakh, English.
How it works
- The client writes on WhatsApp or Telegram.
- The AI works out the request: a booking, a reschedule, a cancellation, a question or a payment.
- If a booking is needed, the bot offers free slots from the Altegio schedule.
- The client picks a time and the appointment appears in the Altegio log.
- Reminders go out before the visit; afterwards you can ask for a rating.
- Complex conversations can be taken over by a human manager at any point.
ZiFlow also has a separate AI manager in Telegram: using data from Altegio, it answers questions about revenue, occupancy and free slots.
What this gives the business
- fewer no-shows, thanks to reminders and offering a reschedule instead of a cancellation;
- more bookings without loading the receptionist, including at night and at weekends;
- clients who have not been in for 30+ days come back;
- time saved: the AI covers the routine and a person steps in only for the hard cases;
- oversight for the owner through digests in Telegram.
Availability
In the marketplace the application is available in:
- Kazakhstan
- Kyrgyzstan
- Uzbekistan
Pricing
From 9,900 ₸/month.
Trial period: 3 days, no card required.
The website also lists these plans for Altegio clients:
- Basic: 14,900 ₸/month
- Standard: 34,900 ₸/month
- Pro: 39,900 ₸/month
For current terms and limits, see ziflow.me.
How to connect
- In Altegio, switch to Administration mode.
- Open Integrations and find ZiFlow in the AI Apps & Assistants category or through the search.
- You can also open the app card via the direct link.
- Click Connect.
- Connect WhatsApp and/or Telegram and follow the prompts in the service. The website states that setup takes about 10 minutes, and can even be done by voice after you sign up.
Frequently asked questions
Do I need technical knowledge?
No. You just connect Altegio and a messenger.
Does the bot book straight into Altegio?
Yes. Appointments go into the Altegio log against the real free schedule. Services and specialists are pulled in automatically.
Can I step into a conversation?
Yes. There is manual takeover: a manager can pick up the conversation at any moment.
What about clients who have not been in touch for a long time?
The AI can find “sleeping” clients itself and win them back with a personal message.
Is there a trial period?
Yes, 3 days free, no card required.
Support
- website: ziflow.me
- Telegram: @ZiFlowSupportBot
- privacy policy: ziflow.me/privacy