Povidomlyaka connects to Altegio and turns appointment notifications into automatic client messages: reminders, confirmations, and review requests via Telegram, WhatsApp, and SMS. It helps cut no-shows, reduce SMS spend, and typically sets up in about five minutes.
Developer: Individual Enterpreneur Oleksii Poliakov (Povidomlyaka). Website: povidomlyaka.com.
Why salons choose Povidomlyaka
- fewer no-shows thanks to reminders and one-tap confirmations;
- lower messaging costs: Telegram and WhatsApp first, SMS only as a fallback;
- more reviews: happy clients can be guided to Google, while low scores reach you privately first;
- less admin work: confirmations, reminders, and review requests run automatically;
- your client base stays yours: client numbers stay hidden and the team works from a shared chat.
What Povidomlyaka can do
- Cascade delivery Telegram → WhatsApp → SMS: each message goes out on the first channel available to the client, with no duplicate sends.
- All Altegio notification types: booking confirmations, reminders, changes, and cancellations.
- AI appointment confirmation: clients reply in their own words; confirmed visits are marked in Altegio and cancelled slots are freed automatically.
- Automatic review requests after a visit.
- Rich messages with formatting, emoji, and images in messengers.
- Marketing broadcasts (billed separately).
- Flexible SMS via the Povidomlyaka app on Android 13+, or through a third-party SMS aggregator (Messaggio or Messedo) if you use one on your side.
How the cascade works
Instead of a single channel, Povidomlyaka tries them in order, usually Telegram → WhatsApp → SMS. Messenger messages cost less than SMS and look better for clients, while SMS guarantees delivery when messengers are unavailable.
Smart cascade (optional) starts from the channel where the client was last active, then falls back through the rest of your order.
How it works with Altegio
After you connect Povidomlyaka, it receives booking events from Altegio and sends the notifications you enable in settings. You can edit the text. AI confirmations and cancellations update the appointment status in Altegio.
Channels
- Telegram
- SMS
Pricing
- pricing is per connected channel (WhatsApp, Telegram, SMS);
- guide price on the Integration Hub card: from 10 € per month per channel;
- trial period: 14 days (no card required at start, under the partner’s terms);
- marketing broadcasts and add-ons are billed separately;
- Povidomlyaka is a B2B service; for EU customers a valid VAT ID may be required for invoicing;
- see current plans and payment options on the Povidomlyaka website.
How to connect
You need administrator access in Altegio. Setup takes about five minutes.
- In Altegio, open Administration → Integrations, find Povidomlyaka in the Notifications category or through search.
- You can also open the Integration Hub card.
- Click Connect and approve the requested access.
- Check your prefilled company details, accept the terms, and finish registration in the Povidomlyaka cabinet.
- Connect your channels (WhatsApp and Telegram via QR code, SMS per the partner instructions), arrange the cascade order, and turn on the notifications you need.
Detailed instructions on the partner site: Altegio integration, how the cascade works.
FAQ
Does Povidomlyaka replace my SMS aggregator?
Yes. It sends Altegio notifications through Telegram and WhatsApp first and uses SMS only as a fallback, so you send fewer paid SMS.
Do clients need to install anything?
No. Messages arrive in messengers they already use or by SMS.
Can clients get the same message twice?
No. The cascade stops at the first channel that reaches the client.
Does the salon need to install anything?
WhatsApp and Telegram connect to your existing accounts. For SMS you can use the Povidomlyaka app on Android 13+ or a third-party aggregator.
Which appointment events can trigger a message?
Any Altegio notification type you enable: confirmations, reminders, changes, and more.
How do you reduce the risk of WhatsApp number blocking?
Message your real client base, personalise with the client’s name, and keep a natural tone. Povidomlyaka paces sending to stay within safe limits.
Support
- website: povidomlyaka.com
- help center: help.povidomlyaka.com
- email: [email protected]
- WhatsApp: wa.me/380735879356
- Telegram: t.me/povidomlyaka
- Altegio integration: povidomlyaka.com/integrations/altegio
- How the cascade works: povidomlyaka.com/features/cascade