\ Customisation

The bigger your business gets, the more flexibility it needs

Altegio’s on it – it covers most of what a service business needs with settings you change yourself, and opens its API and agentic MCP for everything else

Digital calendar Online booking Website addons Open API and MCP Payroll Notifications Client app Permissions

7-day free trial. No credit card required

Business ecosystem
10:00 12:00 14:00 16:00
Colour 11:00
Styling
Manicure
Pedicure 13:30
Consultation
Treatment
$  curl https://api.alteg.io/api/v1/records \
  -H  "Authorization: Bearer $TOKEN"
 
# your own tool, built on the same API
{  "success" :  true ,
   "data" : [ {
     "service" :  "Colour and care" ,
     "staff" :  "Anna" ,
     "datetime" :  "11:00"  } ] }
 
# the same token your AI assistant uses
$  altegio mcp connect  --client claude
connected  # appointments, services, analytics
 
$  █

14,000+

businesses trust Altegio

99.97%

platform uptime

3 min

average support response

90,000+

loyal users

\ open platform
01 / 11

The ultimate flexibility for any appointment-based business

Everything in Altegio is reachable from outside: your data through the API, changes through webhooks, your numbers through MCP

The Open API

Query and update your data – appointments, clients, services, schedules – and build your own tools on top of the platform to fit even the most rapidly changing workflows

Your numbers in Claude, ChatGPT or Cursor

Connect Altegio Pro MCP to Claude, ChatGPT or Cursor, then ask it for a chart or a breakdown of your own numbers

Your own client app in the stores

The Altegio team builds a custom client app based on Altegio.me and publishes it under your name, logo and design in the App Store and Google Play

The Integrations Hub

Third-party applications you can connect in three clicks, categorised by what they do: AI assistants, messenger bots, analytics, VoIP, payments and more

Webhooks

Altegio pushes an event to your own tool the moment something changes – a product created, a service deleted – so your tool never has to poll for changes

Full API documentation

A full REST API reference with methods, parameters and examples, so your developer starts from the documentation rather than from a support ticket

Build a tool over a weekend, wire in a partner app, or let an AI assistant run the account for you – all of it inside the permissions you grant. Your API token is waiting in the trial account from day one

Try 7 days free
\ AI-friendly environment
02 / 11

AI receptionists that answer, advise and book

Altegio is built to work with AI: connect an assistant that answers every client and fills the calendar itself, around the clock and in the language the client wrote in

Answers clients 24/7 in their messenger

AI receptionists answer clients around the clock in WhatsApp, Telegram, Instagram and on your site, advise on services, and create, confirm, reschedule and cancel appointments in Altegio

It works from your live schedule

The assistant reads your services, your team members and the slots that are really free, so it books straight into your calendar – no double-booking, and nothing for the front desk to re-enter

Chat or voice assistants from the Integrations Hub

AI assistants have their own category in the Integrations Hub, so you choose the one that fits, chat or voice, connect it in a few clicks and pay the partner directly. Most offer a 7-day trial

Runs inside the permissions you grant

Every reply the assistant sends and every slot it books runs on a token with exactly the rights you grant, so a fuller calendar never costs you control of the account. The same open API is open to an assistant of your own

\ the booking widget
03 / 11

A custom booking widget your clients will love

Your brand on the booking screen and the flow behind it, in your colours and with your booking logic

YOUR LOGO
Your logo PNG or SVG
Service images

Your logo and your service images

Upload your logo and the image the widget opens with, while photos of your services and your work samples come from the service settings

Widget theme
Light
Dark
Buttons and icons colour
#FFCB00

Brand colours and theme

Set any interface colour for the widget, and switch it between a Light and a Dark theme

Main form yourbrand.altegio.me/
›
Anna – Colourist /anna
›
Manicure /manicure
›

Individual booking links

Create as many booking forms as you need – by service category, by campaign partner or one per team member, so each of them promotes their own services and takes appointments on a link of their own

Users 153K ↑ 10.6%
New users 122K ↑ 9.5%
Events 16M ↑ 16.8%

Track events in GA4 and Meta Pixel

Booking-form events can be sent to your Google Analytics 4 and Meta Pixel, so an appointment lands in your reports as a conversion

Step-by-step Book in the order of steps you set
Short step-by-step Services first, then a professional and time
Menu Professional, services and time in any order

Set the suitable booking order

Pick one of three booking formats – Menu, Step-by-step or Short step-by-step – and set the order of the steps, so the decision that matters most comes first

Name
Text
Phone number
Text
Appointment comment
Text
Email
Text
+ Add field

Your fields on the booking form

Client data fields are yours to choose, and custom fields can be created at chain and location level, each with its own type and a key for integrations

swipe through the widget settings →

Businesses that outgrow the settings go further and inject their own scripts, down to the animation of the widget – far enough that clients take the result for a mobile site of your own. Set your colours, logo and booking steps in a trial account

Try 7 days free
\ your website
04 / 11

Booking on your own website

Three ways to put the widget on a site you already have, from a button in the corner to a form inside the page

A floating button in your colour

A round booking button whose position, colour and animation are yours to set

Your own button opens the form

If your site already has its own button design, the booking form opens from it

The form embedded in a page

The booking form sits inside one of your pages and reads as part of the site rather than as a pop-up

\ branded booking links
05 / 11

Customise the address your clients see

A short branded link instead of a technical URL, and a separate link for every case

Your subdomain. Pick the name you want clients to see, and it becomes part of every booking link you share

Main link. Your whole service catalogue, for the link in your profile and the button on your website

Event link. A link to your group events, separate from the individual-appointment catalogue

Per-service link. One category or one service, for a campaign that advertises exactly that

Team member link. One team member's own page or profile

Company form and chain widget. One entry point for a chain, where the client picks the branch first

9:00
yogaspace.altegio.me
←
YogaSpace 1234 Abbey Street, S…
Select services
Yoga
Pilates
Massage
Search
Enjoy a 15% discount on Yoga class until the end of May ›
Yoga
yogaspace.alt

Each link is configured on its own, so the link in a campaign can behave differently from the link on your website. Each of them is a separate booking page in your brand style, and the client sees only your offers

\ booking logic
06 / 11

Flexible booking settings for a great client experience

Availability is a set of rules you set: when clients can book, which services are open to whom, and what protects you from a no-show

Rules per team member

One location can run different availability for different team members

Payment policies against no-shows

Cancelling in time costs the client nothing; a late cancellation or a no-show is charged automatically, and your team can waive the fee when that is fair

Days off and booking hours

Set the days and the hours when online booking is open at all

Deposit on the chosen services

Take a percentage or a fixed amount on the services and team members you choose. Altegio charges no fee of its own: the payment runs through a provider you connect

A booking window per service

Give a service a date range plus a time window, and it can be booked only inside that period

Services for membership holders only

Online booking for a service can be restricted to clients who hold an active membership for it

swipe through the booking rules →

Write your booking rules and a no-show policy in a trial account

Try 7 days free
\ the calendar
07 / 11

Set up the Appointment Calendar your way

An interface that adjusts to the front desk that spends the whole day in the schedule

Zoom in to 5-minute steps

Zoom the schedule in or out: the grid runs at 5-, 10- or 15-minute steps, so short services and long ones both stay readable

Open on the team or on the resources

Set whichever suits your business type as the default, so a business that books rooms, chairs or equipment opens on the resource rather than on the person

A colour per status and category

Appointment statuses carry their own colours, and appointments and events carry categories you create yourself, so a full day reads at a glance in colour codes your team already knows

Star your favourites for easier access

Reach the features you use most in two or three clicks: pick your favourites both in the main menu and in the client's appointment window

\ custom payroll
08 / 11

Payroll on your own terms

Payroll is rule-driven, so pay comes out the way you already pay rather than the way a template assumes

Rules and criteria. You define the rules and criteria, combine them into calculation charts, and assign a chart to a team member

Different rates for different work. A rule can apply to the services you choose, so a category that earns differently is paid differently

Individual terms for your team members. Two people doing the same service can sit on two different charts

What counts and what does not. A rule can include or exclude the discount the client received, and the part paid with bonuses, certificates or memberships, so every payout can be traced back to the rule behind it

The mechanics, with every rule type spelled out, live on the Payroll page

Try 7 days free
‹ Team member payroll
A
Andrew Comrack Barber
Calculation
Payouts
Set day
Set week
Set month
Salary for the period 45 €
Commission based on services Provided: 0
0 €
Guaranteed minimum Days worked: 1
45 €
‹ Team member payroll
A
Andrew Comrack Barber
Calculation
Payouts
Set day
Set week
Set month
Remaining payable 63 €
Salary for the period
0 €
Paid
0 €
Overpayment
63 €
\ message personalisation
09 / 11

Custom branded messages to your clients

Rewrite every template, pick the channel it goes out on, and let it reach the client in the language they booked in

Every template in your own words

Every notification type carries its own template, its own channels and its own sending conditions, so every message sounds like your business, not like a system

Follow-ups timed from 1 hour to 7 days

A follow-up invitation to clients who cancelled or did not show up goes out immediately after the cancellation, after 1 to 24 hours, or after 2 to 7 days

Every screen in the client’s language

A client who books in their own language keeps reading in it: the widget, your translated service catalogue and the consent text all follow the language they chose

Email, SMS, WhatsApp or Viber

Email is free and needs no integration. SMS, WhatsApp and Viber run through a provider you connect from the Integrations Hub, on that provider's own terms

Official communication channels ⌃
Select a message template
Utility
Hello,
Client name
. The system suggests an appointment:
Company name
Services in the visit
. Follow the link to confirm.
Utility
Hello,
Client name
. This is a reminder about your appointment:
Company name
Services in the visit
. Please confirm a convenient time.
Notification preview with test data:
Hello, Karina. The system suggests an appointment: MassageRoom, Massage. Follow the link to confirm.
Book now

Rewrite your first template and pick its channel in a trial account

Try 7 days free
\ branded app
10 / 11

Your own app vs. a spot on a marketplace app

A custom app under your name keeps the promotions, the pricing and the loyalty with you – a marketplace keeps them for itself

Your branded app

A marketplace app

Promotions and special offers

Your branded app

Your own promotions and flash deals, shown to your clients alone

A marketplace app

The platform runs its own promos across every business at once

Who else is on the screen

Your branded app

Only you – no competing businesses sitting next to your listing

A marketplace app

Your competitors are one tap away, ready to take the booking

Who sets the price

Your branded app

You set your own prices, with no third-party pressure

A marketplace app

Pricing bends to the marketplace’s rules, discounts and commissions

Push notifications

Your branded app

Targeted push to the client segments you choose, in your own voice

A marketplace app

Generic platform messaging you cannot target or brand

Loyalty Program

Your branded app

Your Loyalty Program, memberships and bonuses live inside the app

A marketplace app

Loyalty stays with the marketplace and follows the client, not you

A branded client app is a development project built by the Altegio team and published under your own name and store accounts. See how it works on the branded app page

\ your team and your chain
11 / 11

Who sees what, and how a chain shares one setup

The settings that let you set the rules for every team member in your business: from managers to receptionists and specialists

A permission set for every section

Every section – Settings, Staff, Finance, Inventory, Loyalty, Online booking – carries its own permission set, and even report visibility follows the role

Pay for what a team member can do, not for a title

Billing follows what a team member can do, not their job title: everyone who takes bookings or changes data counts toward your plan, and view-only access does not

How a chain shares one setup

Services, categories, products and the Loyalty Program are configured once in the chain interface and copied down to the locations

Set up permissions for your team and your chain in a trial account

Try 7 days free
\ by industry

Not a “one-size-fits-all” system, but one that adapts to your industry

Customisation is not one recipe: what a nail salon changes first is not what a clinic changes first

Beauty

The booking screen in your own colours, and availability set per team member

Barbershops

A link per team member for their profile, and a main link for the bio

Nail salons

The calendar zoomed in to 5-minute steps for a day of short services

Cosmetology

A deposit or a card guarantee on the services you choose, with a free cancellation window

Massage

A booking window per service, so a treatment opens only inside the period you set

Healthcare

Your own consent text per language, and the client data fields your paperwork needs

Medical aesthetics

Appointment statuses in your own colours, so a full day reads at a glance

Sport and fitness

An event link for group events, separate from individual appointments

Education

Group events plus a service catalogue translated per language

Auto services

A per-service link for the job you advertise, and a calendar that opens on resources

swipe through the industries →

Set the system up the way your business already works

Haven't found the one thing you came for on this page? Tell us what it is and we’ll find a way with you – a setting, an integration, or something built on the API

\ questions

Frequently asked questions

How far can I customise Altegio?

Nearly everything is a setting: the Appointment Calendar size and view, the booking widget and its steps, your booking address, notification templates, booking rules, Payroll rules and permissions. Beyond that there is an open API

Do I need a developer to set this up?

No. The calendar, the widget, the booking rules, the form fields, the templates and the Payroll rules are all settings you change yourself. A developer is only needed for your own integration or an app built on the API

Can I change the colours of the interface my team works in?

No. Colour choices belong to what your clients see: the booking widget has its own interface colour and a Light or Dark theme, and appointment statuses carry colours in the calendar. The menus your team works in are not re-skinned

Can I connect my own AI agents through MCP, or vibe-code a feature Altegio lacks?

Yes. Altegio Pro MCP plugs your account into Claude, ChatGPT, Cursor or an agent of your own, and the same open API with webhooks is what you vibe-code against when a feature is missing – a report, a bot or an integration built over a weekend. All of it runs on a token with exactly the permissions you grant

How do I add the booking widget to my website, and does it work with WordPress or Wix?

Three steps: pick a format – a floating button, your own button or a form embedded in the page – copy the code snippet from your online booking settings and paste it into your site. It works on any site that accepts an HTML snippet, WordPress, Wix, Tilda and Squarespace included

Does customisation cost extra?

The settings themselves come with your subscription: the calendar, the widget, your booking links, the rules, the templates and the Payroll rules. Paid separately are a branded mobile app, SMS through an SMS provider, and the payment provider’s own fee on prepayment

Still have a question? Talk to an expert, or open the settings yourself

Try 7 days free
\ related features

Where customisation goes next

Online Booking

Links, availability and the channels your clients book through

Learn more

Notifications

The templates, channels and timing your clients read

Learn more

Client Base

Client cards, client categories and the history behind every appointment

Learn more

Loyalty Program

Memberships, certificates, bonus and discount cards, configured for a chain

Learn more

Payroll

Calculation rules, criteria and charts assigned to team members

Learn more

Pricing

Subscription terms, team-member count and what your plan opens

Learn more