contact altegio · 01 / 06

How can we help?

Tell us what you're working on, and we'll point you to the right people – sales, support, partnerships or marketing. One page, no guessing which address to write to

ways to reach us

Pick a channel

online

WhatsApp

+48 732 228 410 · any request, routed to the right team

chat

Telegram

@altegio_bot · questions and requests

chat

email

Contacts by country

local WhatsApp and email in seven countries – see the list below

by country


Already signed in? The chat in the bottom-left corner of Altegio is the fastest route – it opens with your location attached

14 000+

clients trust us with their businesses

7 offices

EU, UAE, Latin America, Central Asia

130+

professionals working worldwide

95 000

specialists use the platform every day

\ new to altegio
02 / 06

Looking at Altegio for your business?

Three ways to start, depending on how much you already know. Every one of them ends with a real person from the team if you want one

Smartphone showing a yellow chat bubble notification on its screen, suggesting a new message.

talk to sales

Plans, pricing and consultation

A sales specialist answers in chat – which plan fits, how the price is calculated per location, what a migration from your current system looks like

Which plan fits one location or a chain

Migration from your current system

Sales in your language – see contacts by country

Calendar icon showing the date 17 on a dark calendar page with a yellow header.

try it yourself

Sign up for a trial – a manager will get in touch

Seven days with the full functionality: schedule, online booking, client base, notifications, payroll, inventory. No card needed. The team helps with setup and consultation while you test

Set up your service calendar and online booking

Import your client base and services on day one

Connect payment providers to receive payments

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compare plans

See what a subscription costs for your size

A flat price set only by your team size and licence term, with bigger discounts on 3-, 6- and 12-month plans. The calculator shows your exact amount before you talk to anyone

0% commission on appointments – you keep every cent

All features, migration and training included in the price

Schedule, clients, payroll and finances in one subscription

\ already a client
03 / 06

Already run your business on Altegio?

Support lives inside the app – that's where your account, your location and your history are, so nobody has to ask "which company are you?" first

Monitor displaying two overlapping chat bubbles (yellow and white), representing online chat or customer support.

fastest · in-app chat

Write to support from inside Altegio

Click the paper-plane icon in the bottom-left corner of the screen. The chat opens with your location attached, so the support specialist starts with context instead of questions

Open notebook with blank white pages and a yellow bookmark

self-service

Knowledge base

Step-by-step guides for every module – online booking, notifications, payroll, inventory, integrations – updated with each release. Most "how do I" questions are answered there in a minute

Dark blue card-like object with a yellow circular checkmark badge, suggesting verification or approval.

subscription and locations

Renewals, plan changes, new locations

Most of this you do yourself, right in the app. Renew, switch plan or change the billing period in your personal account under Subscription; add or remove locations from your chain settings. For a tricky case or a detail to double-check, your personal manager is one message away in the bottom-left chat

Discount or promo card icon with a yellow stripe and percent sign

billing, refunds and invoices

Downgrades, recalculations and refunds

Reducing your team size, downgrading a plan, a mid-period recalculation, a refund or a copy of an invoice – support handles these, checking your billing history and sorting out the numbers. Write from the in-app chat, or to [email protected]

Prefer WhatsApp or email? Every country has its own WhatsApp and mailbox, answered by the local team – see contacts by country below

\ contacts by country
04 / 06

Pick your country

Each country has its own WhatsApp and mailbox, answered by the local team. Scroll the row to find yours; if your country isn't listed, the global WhatsApp works from anywhere in English

Global

english · any country

sales

support

partnerships

Hungary

europe · magyar · english

sales

support

Poland

europe · polski

sales

support

Ukraine

europe · українська

sales

support

Czech Republic

europe · čeština

sales

support

United Arab Emirates

middle east · english

sales

support

Brazil

latin america · português

sales

support

Kazakhstan

central asia · русский · english

sales

support

Uzbekistan

central asia · русский · english

sales

support

Running a chain across several countries? Write to [email protected] once – the team assigns one manager for all your locations. Seven offices in the EU, UAE, Latin America and Central Asia; postal addresses are on the Terms of Use. For a data or privacy request, write to the same address with "Privacy" in the subject line

\ partners, marketing and media
05 / 06

Work with Altegio

Open API, a Marketplace with 60+ integrations and a team that answers proposals rather than filing them. If you help service businesses succeed like we do, let's connect

Three-armed dark gray connector with a yellow ball at each end.

integrations and partners

Build on Altegio or resell it

Payment providers, telephony, messengers, marketing tools, software distributors – the partner programme covers integrations, referrals and regional resale

Portable presentation board on a tripod stand showing a yellow donut chart and a yellow bar chart/indicator.

marketing and pr

Co-marketing, media, events and press

Joint campaigns, industry events, sponsorship, interviews and comments for the press. Send the proposal to the region it concerns – it lands with the marketer who owns that market

Ready to see it in action?

Start a 7-day free trial – the full product, no card, and the team on chat while you set it up

14 000+ businesses · 95 000 specialists every day