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NOTIFICATIONS & MESSAGING

WebHook configuration

2 min read Updated May 27, 2026 Altegio Support

What is it and what is it for?

A webhook is a notification mechanism that sends information when a specific event occurs in the system. Events refer to changes in the system’s state, such as creating a new product, updating company information, or deleting a service. The webhook notification is sent as a request using the POST method, containing details about the event, including its type and a link to the changed object. For instance, if the name of a product is modified, a notification will be sent with a link to that specific product.

A webhook contains a description of the changes, including the object type and a link to the changed object. This information is sent to the specified URL as part of the webhook notification.

Configuration

Go to the Administration mode Settings > System Settings > For Developers section, enable sending hooks and specify the address to which notifications will be sent.

Set up for what events webhooks need to be sent:

  • when changing the location settings in the Settings — My location — Location Settings and in the Settings — My location — Business Information sections (except Company details tab). 
  • when creating, editing, deleting a team member
  • when creating, editing, deleting products
  • when creating, editing, deleting a service
  • when creating, editing, deleting a service category
  • when creating, editing, deleting a client
  • when creating, editing, deleting a booking in the Appointment Calendar
  • when creating, editing, deleting inventory and financial operations

3. Click the Save button.

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