Notifications & messaging
Booking confirmations, reminders and review requests across SMS, email, PUSH and messengers.
39
articles in this section
Notifications
13 articles
New WhatsApp Notification Pricing and Template Options
Notification Center in Altegio
Confirmation of client’s phone number in the online booking widget
How to connect to an SMS provider
Balance top-up
Setting up notifications
SMS notifications and their customization
Sent messages history
Turning off SMS notifications when receptionist creates a booking
WebHook configuration
Notification sending scenarios
Legal aspects of SMS campaigns
Notifications: how to automate communication with clients and team
Types of notifications
26 articles
Client appointment confirmation request
Follow-up invitation for no-show clients to schedule a new visit
Variables in notification templates
Cancelling an appointment using the “No- show” status
Subscription expiration
Appointment cancellation by client or receptionist
Reschedule appointment by client or receptionist
Creating an appointment by a client/administrator (for team member)
Imminent end of work schedule
Appointment cancellation by client via online booking widget for receptionist
Reschedule a booking made via online widget
Creating a booking via online booking widget/Appointment Calendar for receptionist
Successful online payment confirmation
Discount expiration
New discount
Send Happy Birthday greetings
Invitation for a follow-up visit
Request a review after the visit booked via online booking widget/Appointment Calendar
Appointment reminder
Delete a booking made via online booking widget
Appointment confirmation notification
Creating a booking via Appointment Calendar
Creating a booking via online booking widget
Mass mailing clients
Types of notifications and configuring their templates
Notification about booking changes