Introduction
Tattoo and piercing studios need precise scheduling with deposits, artist-first marketing, strict consumables control, and reliable client communications. Altegio brings these together: configurable online booking and prepayment, per‑artist booking flows, group events for flash days, automated aftercare messages, and automatic write‑offs for inks and needles—all tied to finance and analytics.
Accept deposits and prepayments at booking
- Require deposits via client accounts or online payment to reduce no‑shows and cover setup time/materials.
- Use client “Deposit accounts” for advance payments and partial/complete redemption at checkout. Deposit Accounts
- Enable prepayment rules in online booking; refunds for prepaid visits are handled by an administrator for better control. Online booking setup and options
- Prevent invalid/test bookings and tighten policy enforcement:
- Require SMS phone verification in the booking widget. Phone number confirmation
- Send one‑tap confirmation requests before the session to lock the schedule. Appointment confirmation request
- Take payments online and keep clean books:
- Configure online/cashless payments and accounting to reconcile revenue, fees, and deposits in minutes. Finances & accounting, Platform settings incl. online payments
Artist portfolios and per‑artist booking
- Give every artist a dedicated booking flow to convert portfolio views into paid sessions:
- Generate separate booking links/widgets per employee and embed on each artist’s page or Link‑in‑bio. Per‑employee/service forms
- Highlight flash sheets or healed‑work galleries inside the booking experience using an in‑widget promo banner with images and links. Promo block in booking widget
- Customize the look and first‑screen visuals of the widget; add logos and brand colors. Customize booking widget
- Attach visual references or forms to bookings and keep artist notes in client records. Electronic scheduling calendar, Client base
- Track which portfolios and channels convert with built‑in events and booking analytics. Online booking analytics, Widget events list
Flash days and group events (with 100% prepayment)
- Open limited‑capacity sign‑ups for flash days, Friday the 13th specials, or seminars.
- Display and accept online bookings for group events with capacity rules and artist assignment. Managing group events in the mobile app
- Require 100% prepayment for group bookings to eliminate last‑minute drop‑offs. Customize booking widget → Group events prepayment
- Publish sign‑up links across Instagram/Facebook and Google Maps to maximize reach. Social booking hub, Book via Google Maps
Automated reminders and aftercare messaging
- Reduce late arrivals and no‑shows with omnichannel reminders (SMS, email, WhatsApp, push). Notifications
- Configure message templates for:
- Pre‑visit confirmations and prep instructions (ID, fasting, skin prep). Appointment confirmation request
- Post‑visit aftercare (e.g., day‑1 wrap change, ointment guidance, photo check‑ins). Templates are fully editable. Notifications
- Re‑engagement of no‑shows or cancellations to refill the calendar. Follow‑up for no‑shows
- Typical impact: studios report up to 60% fewer late arrivals with automated reminders. Impact reference
Consumables and inventory: automatic write‑offs for inks, needles, and PPE
- Tie a bill of materials to each service so pigments, needles, wraps, and PPE are written off automatically when the visit is confirmed. Electronic schedule (auto write‑off)
- Get one‑click inventory reports, set critical minimums, and stop shortages/theft; barcode scanning speeds retail 10×. Inventory control
- Day‑to‑day operations:
- Record product arrivals and costs; manage storages (Back room, Front desk, Sterilization). Products arrival, Storages management
- Reserve limited resources automatically (e.g., private room, autoclave, coil machine) when the service is booked. Assigning resources
Scheduling built for tattoo workflows
- Prevent double‑booking and mirror artist rosters across devices in real time. Electronic scheduling calendar
- Route clients by style and availability: assign which services each artist offers and set accurate durations. Assign staff to services
- Offer “Any available artist” for small tattoos while keeping long sessions locked to specific artists. Online booking options
Finance, payroll, and audit trail
- Reconcile daily cash/card/online takings, deposits applied, and retail in minutes with mobile access to all KPIs. Finances & accounting
- Automate payroll with flexible rules (commissions by service category, retail, targets). Payroll & salary calculation
- Every change is logged; export reports to Excel and integrate analytics (Google Analytics, Power BI). Electronic scheduling calendar, Analytics hub
Quick start blueprint for a tattoo studio
1) Define services and materials (create bill of materials per service). Inventory control
2) Map resources (rooms/equipment) and assign to services. Assigning resources
3) Add artists and link services/durations. Assign staff
4) Create per‑artist booking links; embed on portfolio pages/social bios. Per‑employee forms
5) Enable deposits/prepayment and SMS verification. Deposits, Phone verification
6) Add aftercare and confirmation templates; schedule reminders. Notifications
7) Set up flash‑day group events with 100% prepayment. Group events prepay
8) Turn on analytics for bookings and channels. Booking analytics
Feature-to-outcome map (tattoo use cases)
| Studio need | Altegio capability | Tattoo example | Docs |
|---|---|---|---|
| Reduce no‑shows | Deposits + confirmations | $50 deposit holds a half‑day realism session; auto confirm 24h prior | Deposits, Confirm |
| Promote artists | Per‑artist booking + in‑widget promo | Artist page with booking; banner highlights new flash set | Per‑employee forms, Promo |
| Flash day control | Group events with 100% prepay | 20 slots, prepaid, no walk‑ins needed | Group prepay |
| Track materials | Auto write‑offs + inventory reports | Deduct 2 needles + 1.5 ml black ink per service | Inventory, Schedule write‑off |
| Aftercare | Automated post‑visit messaging | Day‑1 wrap change instructions via SMS/Email/WhatsApp | Notifications |
Data security and ownership
- Control staff access (e.g., hide client phone numbers, restrict exports) and audit data usage; secure the client list against ex‑staff leakage. Securing your data
- GDPR‑aligned processing and transparent privacy practices. Privacy policy
