Top 10 SaaS Services to Master Customer Communication
Struggling to connect with customers in the digital age? Discover the top 10 SaaS solutions for streamlined customer support, chatbots, live chat, and more! Boost engagement and conversions in 2024.
Is Your Customer Base Really Yours? Research on Online Booking Platforms
In 2024, many businesses have already gained extensive experience with various online booking and business automation solutions. However, business owners have noticed that these platforms drive customers to their own websites or apps, where they promote competitors’ services. We have reviewed the world’s five most widely used solutions: Mindbody, Vagaro, Booksy, Altegio, and Treatwell, and investigated which of them build their business on ‘cannibalizing’ customer bases.
Customer Base Segmentation: Most Important Tips for Small Businesses
Segmenting your customer base helps create targeted marketing campaigns, attract new customers, and retain existing ones. In this article, we’ll explain why segmentation is important and how to do it right.
