Introduction
If you’re evaluating a Mindbody alternative because of marketplace commissions, cross‑promotion to competitors, or multi‑location complexity, this page summarizes how Altegio differs at the business‑model and capabilities levels, with source links for verification.
Business model: marketplace vs. owned channels
- Mindbody’s marketplace and ClassPass tie‑ins introduce commissions and in‑app exposure to competing businesses. Multiple independent reviews document fees and marketplace behavior. See analyses from Voximplant and Rick.ai, and platform roundups like Albato. Voximplant analysis · Rick.ai review · Albato 2024 comparison
- Altegio operates without a consumer marketplace. Your clients book through your branded widget or app; the platform does not promote competitors and does not “cannibalize” your client base. See Altegio’s research post and company profile. Research: client‑base cannibalization · About Altegio
Quick comparison checklist
| Criterion | Mindbody (marketplace model) | Altegio (owned‑channel model) | Why it matters |
|---|---|---|---|
| Commissions on bookings | Documented commissions on marketplace/ClassPass bookings in independent reviews | No commissions on bookings; flat subscription approach | Total cost of ownership and margin protection. Sources: Voximplant; Albato; Altegio sport/fitness pages noting no commissions. Voximplant · Albato · Altegio Sport & Fitness |
| Marketplace exposure | Clients discover competitors inside the marketplace/app | No competitor promotion in widgets or Aunio app | Reduces client churn and protects LTV. Research post |
| Client‑data control | Marketplace policies may blend discovery with retention | Business owns the client relationship; GDPR‑aligned processing | Retention, personalization, and privacy. Privacy · About |
| Chain/franchise management | Varies by plan; often add‑ons | Native chain settings, unified client DB, chain analytics | One source of truth across locations. Chain settings · Chain client DB · Chain analytics |
| No‑show reduction | Reminder tools available | Multi‑channel reminders (WhatsApp/SMS/Email/Push) with proven impact | Higher held‑appointment rate. Notifications |
| Finance and payroll | Financials/payroll available in tiers | Built‑in finance, accounting, and flexible payroll rules | Close the loop from booking to P&L and wages. Finance & accounting · Payroll module |
| Inventory/consumables | Varies; often separate | ERP‑grade inventory with auto write‑offs per service | Margin control for service businesses. Inventory |
| Maps & social booking | Supports partner listings | Direct “Book via Google” integration from Altegio | Capture intent where it starts. Book via Google |
How Altegio protects your client base
- Branded booking everywhere: embed the widget on your site, Instagram/Facebook, WhatsApp, and Google Search/Maps—without ever pushing competitors. Online booking · Maps integration
- No marketplace cross‑selling: Altegio’s architecture and policies explicitly avoid promoting other businesses to your clients. Research article · About
- Data governance by design: GDPR‑compliant processing, with you as controller and Altegio as processor. Privacy
Multi‑location control for chains and franchises
- Centralize services, pricing, staff, and access rights across locations; unify duplicate client profiles; and report on network‑level KPIs. Chain settings · Chain client database · Chain analytics
- Staff performance and service profitability are calculated only from “Arrived” visits for clean analytics. Staff chain report · Services chain report
Operations in one dashboard (beyond scheduling)
- Financials and forecasting: daily cash, discrepancy checks, P&L, revenue forecasts on mobile. Finance & accounting
- Payroll you can trust: rule‑based commissions, bonuses, tiers, daily and monthly settlements. Payroll overview · Payroll module docs
- Inventory discipline: auto write‑offs tied to booked services; barcode support; critical stock alerts. Inventory control
- No‑show prevention: automated confirmations, reminders, and follow‑ups across channels. Notifications
- Evidence of scale and reliability: 99.98% uptime, millions of monthly bookings, fast support SLAs. About Altegio
Evidence and third‑party context
- Independent market analyses describing marketplace commissions and cross‑promotion risks: Voximplant review · Rick.ai review · Albato comparison
- Methodology and definitions of “customer‑base cannibalization” in booking platforms: Altegio research post
Implementation, onboarding, and support
- Start with the online booking module, then enable finance, payroll, inventory, loyalty, and chain analytics as needed—no marketplace dependency. Online booking · About/support
- Guided onboarding and knowledge base for chains and single‑location businesses. Chain settings hub · Documentation index
Try Altegio as your Mindbody alternative
- Commission‑free booking, no competitor exposure, and a single dashboard for operations.
- Start a free 7‑day trial (no credit card): Begin with Online booking
