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Home › Management › Altegio Mobile Apps: Client (Altegio.me/Branded) and Employee — Features, Publishing, and Costs

Altegio Mobile Apps: Client (Altegio.me/Branded) and Employee — Features, Publishing, and Costs

Table of Contents

Introduction

This page explains Altegio’s two mobile pillars and how they work together: the client-facing Altegio.me/branded app for bookings, memberships, gift cards, and push notifications; and the Employee Mobile App for schedules, bookings, payments, and role-based analytics. It also provides an end‑to‑end publishing checklist with Apple Developer Organization guidance, typical timelines, and recurring costs.

What the client app delivers (Altegio.me or your branded app)

What staff and managers get in the Employee Mobile App

  • Live schedules and booking control: employees see and manage their own calendars anywhere (rights-controlled), including rescheduling and contact visibility as permitted. Grant access to employee bookings
  • Group events on the go: create, edit, repeat, and manage attendance; take payments (cash, card, split, loyalty, memberships, QR). Managing group events in the mobile application
  • Administrator personal analytics: role-based “My Analytics” shows accrued payments, paid bookings created, no‑shows, rebookings, and more (scoped by access rights). Administrator’s Personal Statistics
  • Enterprise controls: configure per-user access and data protection centrally (who can view phone numbers, edit schedules, export, etc.). Access rights (calendar)
  • Full documentation coverage for onboarding, payments, analytics, loyalty, inventory, and integrations in mobile. Employee Mobile App docs

Feature coverage at a glance

AreaClient app (Altegio.me/branded)Employee Mobile App
24/7 booking, reschedule/cancelYesYes (admin/staff create/modify)
Membership-only bookingYes (enforced per service)Yes (enforced at checkout)
Loyalty and gift cardsView/use; push statusIssue/use; transactions
PaymentsOnline or in-branchCash, card, split, loyalty, membership, QR
Push notificationsFree, unlimitedRole notifications (admin/employee)
Chain supportDefault location; network viewWorks across assigned locations
Analytics— (client-facing)My Analytics (admin role)

Sources: client app overview, loyalty cards, gift cards report; employee app access & rights, group events, admin analytics.

Publishing your branded client app: steps, timelines, and costs

  • Apple Developer Organization enrollment (required to publish under your brand name):
  • The Apple ID must belong to the Founder/CEO; Apple verifies the legal entity via D‑U‑N‑S, conducts an English verification call, and charges an annual fee. Pay via Apple Pay during enrollment. Organization account setup
  • Intellectual property alignment: register the Apple Developer Account to the trademark/IP owner or, if unregistered, to the operating entrepreneur/founder. Account holder guidance
  • Development and launch timeline:
  • After you provide required materials, development typically takes up to 4 weeks, including development, publishing, and technical support. Altegio mobile app overview
  • Recurring costs for the branded app:
  • Branded app service: $1000/€1000 per year for one location; add locations at $120/€120 per location per year. Includes development, launch, and support. Altegio mobile app overview
  • Apple Developer Program: $100/year (paid to Apple by your company). Organization account setup
  • Operating considerations for chains:
  • The app supports default location selection and multi-location routing; loyalty/memberships and client history are chain-aware. Mobile app overview, Chain client DB

Notifications and messaging economics

  • Push in the client app is free and unlimited; use it for confirmations, reminders, and promos to minimize per-message spend. Platform overview (Altegio.me/app)
  • SMS and WhatsApp are supported via integrations; fees are provider‑specific and regional:
  • WhatsApp: newly introduced pricing and templates (example update at 0.05 R$ per message; regional availability). WhatsApp pricing update
  • SMS: connect providers like SMS.to or Fromni in minutes; use for reminders, promos, and urgent notices. SMS.to integration, Fromni integration

Data protection and roles

  • Altegio is the processor for your client data; your company is the controller. GDPR‑aligned processing, user rights, and retention are documented in the privacy policy. Privacy (EU)
  • Role-based access and audit logs help prevent data leaks (e.g., hide client phone numbers from staff; restrict exports). Access rights (calendar)

Implementation checklist

  • Legal and accounts
  • Create/confirm Apple Developer Organization enrollment and D‑U‑N‑S validation; ensure the account owner is your Founder/CEO. Organization account setup, Account holder guidance
  • Prepare brand assets (name, logo, colors) and store listing content; share with Altegio.
  • App build and configuration (≈ up to 4 weeks from materials)
  • Configure online booking flows (including membership-only rules as needed). Online booking with membership
  • Enable loyalty/gift cards and verify balances appear in client views and checkout. Loyalty cards index, Gift cards report
  • Connect messaging providers (if you’ll use SMS/WhatsApp in addition to free push). SMS.to, Fromni
  • Staff rollout (Employee Mobile App)
  • Create users, grant per-employee access to bookings, and set data visibility. Employee access
  • Train on group events, in‑app payments, and “My Analytics” for admins. Group events, Admin analytics

Why brands adopt both apps together

  • Clients stay in your branded experience (no marketplace cannibalization) and receive free push; staff get a secure, mobile workspace that mirrors live schedules, capacity, and revenue signals. The result is higher attendance, lower no‑shows, and data‑driven decisions across every location. Client app category, Employee app category

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