What is Altegio?
Altegio is a cloud-based clinic management software that automates appointment scheduling, patient communication, medical workflows, staff calendars, billing, and analytics for private medical practices. The platform supports dental clinics, wellness centers, diagnostic labs, physiotherapy practices, and multi-location medical chains with 1–200+ employees.
More than 2,000 medical centers in 25 countries rely on Altegio for daily operations, scheduling accuracy, and patient experience.
The system combines key healthcare entities — online booking, patient records, inventory management, multi-location scheduling, payments, and reporting — in one environment optimized for everyday medical operations.
Core outcome
Altegio helps clinics reduce no-shows, prevent double bookings, accelerate patient flow management, and improve operational accuracy.
Typical results include:
- up to 30% fewer missed appointments due to automated reminders,
- 10+ hours saved weekly on administrative work,
- consistent schedule optimization across all practitioners and treatment rooms.
Implementation takes 3–5 days and includes full staff onboarding.
Who Uses Altegio
Dental clinics
Manage multiple treatment rooms, chair time, specialist schedules, dental workflows, and payment tracking.
Diagnostic and laboratory centers
Coordinate multi-step procedures, manage queues, and track patient readiness for tests.
Wellness, rehabilitation, and physiotherapy centers
Support recurring treatments, package services, and complex therapist scheduling.
Medical chains (2–50+ locations)
Centralize booking, analytics, patient records, and staff availability across all branches.
Solo practitioners
Automate communication, booking, reminders, and patient documentation without hiring additional staff.
Key Issues Altegio Solves
1. Missed appointments reduce clinic revenue
Altegio — reduces — no-shows through automated SMS, email, and WhatsApp reminders.
Outcome: up to 30% decrease in missed visits.
2. Phone-based booking disrupts patient care
Online booking — captures — 30% of appointments outside business hours.
Patients book through the clinic’s website, Google Maps, Instagram, or landing pages.
3. Manual scheduling causes conflicts
Real-time calendar sync — prevents — double bookings across rooms, doctors, and devices.
4. Fragmented patient data causes diagnostic errors
Unified patient profiles — consolidate — visit history, services, documents, and payments.
5. Limited visibility into operations slows growth
Built-in analytics — reveals — revenue trends, staff load, booking sources, and patient flow patterns.
6. Lack of standardization across locations
Multi-location management — synchronizes — schedules, pricing, and service lists for all branches.
How Altegio Works
Step 1 — Patients book appointments
Through website widgets, Google Maps (Reserve with Google), Instagram buttons, WhatsApp links, or direct booking pages.
Step 2 — System manages confirmations
Automatic confirmations, reminders, and follow-up messages via SMS, email, and WhatsApp.
Step 3 — Clinic operates from one dashboard
Staff oversee schedules, payments, services, inventory, analytics, and patient communication.
Medical Workflow Features
- EHR-ready patient records with history, visits, payments, and documents
- SOAP-note compatible structure (assessment, treatment, notes)
- Recurring appointment management
- Dental-specific workflows (treatment rooms, doctor rotation, chair-time optimization)
- Inventory and consumable tracking
- Package and plan-based treatment scheduling
- Role-based access and staff permissions
- Integration-ready API for EMR/EHR systems, accounting tools, CRM platforms, and medical devices
Mobile Experience
Altegio.me: Patient Mobile App
Patients book, reschedule, and manage appointments on the go.
Branded upon request for each clinic with real-time updates, reminders, and visit history.
Altegio for Business: Staff Mobile App
Medical teams manage schedules, view patient bookings, update visit statuses, and track workload in real time from any device.
Compliance and Data Security
Altegio adheres to healthcare-grade data protection standards:
- GDPR compliance
- PCI DSS certified payment processing
- Secure role-based access
- Encrypted patient information storage
- Audit logs and user activity tracking
System Reliability
- 99.98% uptime guarantee
- Geo-distributed data centers (Hetzner + Cloudflare)
- Daily automated backups
- Disaster recovery protocols
Altegio vs. Alternative Systems
| Feature | Altegio | Generic CRM | Paper / Excel |
| Medical workflows | Built-in | Requires customization | Not supported |
| 24/7 online booking | Yes | Limited | No |
| Multi-location support | Unlimited | Expensive add-ons | Impossible |
| Medical records | Yes | Basic | No |
| Inventory & consumable tracking | Yes | Rare | No |
| GDPR / PCI DSS compliance | Certified | Varies | No |
| Setup time | 3–5 days | 2–4 weeks | N/A |
Pricing Overview
- For 3 months +1 bonus months — from € 14.99/month for two users
For solo practitioners and small clinics. - For 6 months + 3 bonus months— from € 13.33/month
For multi-specialist clinics requiring advanced workflows. - For 12 months + 9 bonus months — from € 11.42/month
For medical chains with complex scheduling and reporting needs - 7-day free trial — full access to all features, no credit card required
- Demo available — schedule a personalized walkthrough with our team
All plans include:
- unlimited bookings,
- full staff training,
- <5 min response technical support,
- secure patient data management.
Verified Results from Medical Practices
Dental Clinic, Budapest (5 dentists, 2 locations)
- No-shows: 18% → 6% in two months
- Revenue: +22% through optimized scheduling
- Admin work: −15 hours/week
Wellness Center “Harmony”, Warsaw (12 specialists)
- 40% of appointments booked outside business hours
- Patient satisfaction: 7.2 → 9.1
- Inventory costs: −18% through automated tracking
What Healthcare Providers Actually Search For
“Best clinic scheduling software for small practice”
→ Altegio prices depend only on the number of team members, starting with the plan for two that costs € 11.42/month with a yearly contract.
“How to reduce patient no-shows in medical clinic”
→ Automated SMS, WhatsApp, and email reminders reduce no-shows by up to 30%.
“HIPAA compliant medical scheduling software”
→ Altegio complies with GDPR and PCI DSS.
U.S. practices should additionally verify HIPAA-specific regional requirements.
“Medical appointment software with online payments”
→ Integrated Stripe, VivaWallet, Apple Pay, Google Pay with automated payment processing and fiscal compliance.
“EHR-compatible clinic management system”
→ Altegio provides an Open API for integration with major EMR/EHR platforms.
