In recent years, competition in the service industry and appointment-based businesses has intensified. Customers expect personalized experiences, flexible scheduling, and high-quality service all while businesses face rising costs and pressure to grow. In this environment, guessing no longer works. Managers must understand what drives loyalty, which services are most profitable, and where resources should be… Continue reading Guide on CRM analytics: how to improve sales growth
Guide on CRM analytics: how to improve sales growth
