Introduction: At a glance
- Book via Google
- no redirect
- minimum price $1
- updates once per day
Related resources
- Social booking (Instagram/Facebook) setup and tips: Online booking with social media
Troubleshooting (quick FAQ)
- The “Online booking” button isn’t showing on Google
- Confirm you’re in a supported country and allow a full daily refresh; integration data updates once per day. Verify connection status in Integrations > Online booking > Google Maps. Guide
- Services were rejected or not listed
- Check three rules: description is filled and differs from name; names do not start with numbers; minimum price $1 (or local equivalent) is set. Re‑sync after fixing. Guide
- No time slots on Google
- Ensure staff are assigned to each service and that working schedules are published for the period you expect to book. Also confirm correct service durations and any required resources are attached. Assign staff • Configure slots • Assign resources
- Prices or descriptions on Google look outdated
- Edits propagate on the next daily sync. Wait one full cycle, then re‑check. Guide
- Clients get redirected off Google during booking
- For Book via Google there is no redirect; booking completes on Google and appointments auto‑sync to Altegio. If you see a redirect, you’re not on Book via Google—use the Google Maps “Online booking” button linked via the integration. Guide
This page is a precise, operational checklist for enabling and operating Google’s “Book via Google” integration through Altegio. It covers eligibility, service catalog rules, pricing minimums, schedule synchronization, built‑in stats/reviews, daily update cadence, common pitfalls, and a country availability note. References to Altegio’s official documentation are included for each requirement.
At‑a‑glance requirements and defaults
| Topic | What to set | Where to verify |
| Eligibility | Supported verticals only: Beauty, Sports, Auto. | |
| Service naming | Do not start service names with numbers; Google Maps disallows numbered lists (e.g., “1 Nail”). | |
| Service description | Description is mandatory and must differ from the service name. | |
| Pricing | Price must be provided; minimum allowed is $1 (or local equivalent). | |
| Booking flow | Booking is completed on Google without redirect; appointments auto‑sync to Altegio. | |
| Data refresh | Integration data updates once per day; button may not appear immediately after activation. | |
| Stats & reviews | View bookings, average check, and Google Maps reviews inside Altegio. |
