If online payments are enabled, you can turn on a notification that is sent to the client when an online payment is completed successfully.
Setup and editing #
- In the main menu, go to Settings > System settings > Notifications, then open the Notification types tab.
- In the Client > Other section, select Client notification of successful online payment by clicking the notification name or the pencil icon.
- Configure how notifications will be sent via multiple channels. For more details about multi-channel notification scenarios, see the article. Available channels:
- SMS / chat-bots
- Branded app
Sending this notification type via Email is not available.
Templates #
After setting up the sending scenarios, configure templates for different channels. More details on setting up notification templates are available here.
- When editing the notification on the Notification templates tab, you can set different text for each available sending channel.
- For the SMS template, variables are available — they will automatically insert visit, service, client, or location data. To add a variable to the template, click Add variable, then choose the one that fits the context.
After adding a variable, use a space to separate the variable from the main text and other variables.
In SMS notification templates, you can use emoji. To do this, click the smiley button and choose one from the list or add your own.
You can see how the message will look when sent to the client (with variables applied) in the notification preview window.
Standard templates with variables
Appointment paid. Service: Services in the visit, Specialist: Staff name, Time: Appointment date and time. Details: Appointment details link
Appointment paid. Service: Services in the visit, Time: Appointment date and time. Details: Appointment details link
Appointment paid. Details: Appointment details link
Example
“Appointment paid. Service: Men’s haircut; Professional: Miko, Time: March 25 at 18:00. Details: [appointment details link]”
Finishing setup #
- After completing the configuration, click Save in the bottom-right corner of the page.
- To enable the notification, return to the Notification types tab and switch the toggle to the active state. To disable the notification, switch the toggle to the inactive state. To the right of the notification name, the enabled sending channels for this type will be displayed.
