Connect popular messengers and social networks with ChatApp.
ChatApp is a unified dialog system that helps improve customer service via WhatsApp, Telegram bot, Telegram personal, Viber, and Avito.
➕ Responsible owners in dialogs. Filter by responsible owners. Automatic distribution of dialogs among responsible owners;
➕ Dialog opening and closing scenarios;
➕ Ability to start and end a shift. Distribution of responsible owners in open dialogs;
➕ Start a dialog from a messenger contact;
➕ Start a dialog from CRM contacts;
➕ CRM integration directly from the dialog;
➕ Creating tasks in the CRM from the dialog;
➕ Convenient library of template replies from the dialog;
➕ Easy access to WABA templates from the dialog;
➕ View feedback and rating directly in the dialog;
➕ Employee performance analytics;
➕ Segment clients into categories. Interactive tags in dialogs;
➕ Roles and permissions in dialogs;
➕ Processing promotional and service messages; Automation of standard replies
➕ Message reactions;
➕ Requesting data from a client;
➕ Collecting feedback and ratings;
➕ Collecting subscribers;
➕ Off-hours;
➕ Lead scanner. Scanning messages in chats, groups, and social networks.
Own API for integration into a corporate or accounting system.
Technical support
Website: ChatApp.online
Phone (WhatsApp): +77077509758, +55 (21) 960104492
Telegram channel “New features”: t.me/app24_online
Telegram chat: @chatapp_online
Features
- Start the conversation first. Select a client from the contact list and send them a message via WhatsApp or Telegram.
- Booking clients with a specialist via messengers. The bot automatically books clients with a specialist by offering them to choose the required service, a convenient date, and time. The schedule of planned visits is displayed in Altegio.
- Collecting feedback and ratings. Ready-made scenarios for gathering feedback with a unique option to send the most suitable response to the client depending on their rating.
- Distributing dialogs among responsible owners. Tools for assigning roles and distributing dialogs for companies with a large number of requests and employees.
- Messenger marketing. Advanced marketing tools: lead scanner for groups and messages, group parser, smart broadcasts.
Connection in 5 minutes
- In Altegio, go to Integrations > Notifications and select the ChatApp app, or follow the link.
- On the page that opens, click Connect.
Contacts
Phone (Kazakhstan): +77085900787
Support in Telegram: @chatapp_online
Email: [email protected]
