Pagar.me – Client Registration via PartnerHub

This guide explains the step-by-step process of registering clients in Pagar.me through PartnerHub.

Starting the Registration #

If the client already has a Pagar.me account:

Click “Use my Pagar.me account”.

If the client does not have a Pagar.me account:
The client must:

1. Fill in the required integration data.
2. Click “Save and continue”.

CS Team Review #

The CS team receives an email with the client’s data.

A CS specialist must:

1. Open PartnerHub.
2. Click “Criar Lojista” and fill in the required information.
3. Click “Salvar Contato”.
4. Click “Salvar Endereço”.
5. Click “Credenciar”.

Handling Errors #

If the client’s data contains mistakes, the CS specialist contacts the client to correct them.

Errors may also occur if the “Nome Fantasia” (business trade name) already exists.

Client Invitation #

The client receives an invitation email from Pagar.me.

The client must:

Log in to their Pagar.me account.

Go to “Contas”, select their account, and complete the KYC process.

After KYC, the client completes Personalização:

If the client does not have their own website they can specify Altegio.

If the client’s business type falls within “beauty” scope they can choose Beleza / Cosméticos category.

API Keys Setup #

The client must then:

Copy their Account ID.

Copy the Public Key.

Generate and copy the Secret Key.

Integration with Altegio #

In the final step of the Pagar.me integration, the client must:

Insert the Account ID, Public Key, and Secret Key.