{"id":162632,"date":"2025-06-13T11:03:05","date_gmt":"2025-06-13T11:03:05","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/?post_type=docs&#038;p=162632"},"modified":"2025-09-01T13:29:32","modified_gmt":"2025-09-01T13:29:32","password":"","slug":"162593","status":"publish","type":"docs","link":"https:\/\/alteg.io\/pt\/support\/knowledge-base\/162593\/","title":{"rendered":"Este recurso est\u00e1 dispon\u00edvel apenas para contas brasileiras e funciona com a integra\u00e7\u00e3o do eNotas"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Vis\u00e3o Geral<\/h2>\n\n\n\n<p>Para ajudar os empres\u00e1rios brasileiros a evitar bitributa\u00e7\u00e3o quando os clientes pagam com recargas de conta, vales-presente ou saldos de fidelidade, o Altegio agora oferece regras flex\u00edveis para a emiss\u00e3o de <strong>Nota Fiscal (NF)<\/strong>.<br>Voc\u00ea pode escolher <strong>quando<\/strong> a NF deve ser gerada, conforme suas necessidades e configura\u00e7\u00e3o tribut\u00e1ria.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Onde Encontrar<\/h2>\n\n\n\n<p>Para configurar sua regra de emiss\u00e3o de NF:<br>V\u00e1 para <strong>Integra\u00e7\u00f5es \u2192 eNotas \u2192 Conectar \u2192 Configura\u00e7\u00f5es<\/strong>.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69e094767500b&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69e094767500b\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"2556\" height=\"1614\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-07-01-at-16.25.24.png\" alt=\"\" class=\"wp-image-167026\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-07-01-at-16.25.24.png 2556w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-07-01-at-16.25.24-300x189.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-07-01-at-16.25.24-1024x647.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-07-01-at-16.25.24-768x485.png 768w\" sizes=\"auto, (max-width: 2556px) 100vw, 2556px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>L\u00e1 voc\u00ea encontrar\u00e1 a nova se\u00e7\u00e3o chamada <strong>\u0415miss\u00e3o<\/strong>, onde poder\u00e1 definir as regras para o seu neg\u00f3cio.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Op\u00e7\u00f5es de Regra de Emiss\u00e3o<\/h2>\n\n\n\n<p>Voc\u00ea pode escolher uma das seguintes op\u00e7\u00f5es:<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69e094767586a&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69e094767586a\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"2276\" height=\"1456\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-07-01-at-16.29.51.png\" alt=\"\" class=\"wp-image-167041\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-07-01-at-16.29.51.png 2276w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-07-01-at-16.29.51-300x192.png 300w\" sizes=\"auto, (max-width: 2276px) 100vw, 2276px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Op\u00e7\u00e3o 1 (Padr\u00e3o):<\/h3>\n\n\n\n<p><strong>\u201cQuero emitir Nota Fiscal apenas ap\u00f3s prestar o servi\u00e7o ou vender um produto\/assinatura e meu cliente pagar por isso\u201d<\/strong><\/p>\n\n\n\n<p>Com essa regra:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A NF \u00e9 emitida <strong>somente ap\u00f3s<\/strong> o servi\u00e7o ser realizado ou o produto ser entregue.<\/li>\n\n\n\n<li>Pagamentos com recarga ou vale-presente <strong>n\u00e3o geram NF imediatamente<\/strong>.<\/li>\n\n\n\n<li>Ajuda a <strong>evitar a bitributa\u00e7\u00e3o<\/strong>.<\/li>\n\n\n\n<li>Ideal para quem utiliza a <strong>Lei do Sal\u00e3o Parceiro (Lei n\u00ba 13.352\/2016)<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p><strong>Exemplo:<\/strong><br>O cliente adiciona R$500 \u00e0 conta \u2192 nenhuma NF \u00e9 emitida nesse momento.<br>Mais tarde, agenda um servi\u00e7o de R$300 \u2192 NF \u00e9 emitida apenas para os R$300.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"> Op\u00e7\u00e3o 2:<\/h3>\n\n\n\n<p><strong>\u201cQuero emitir Nota Fiscal assim que receber o dinheiro do cliente, mesmo que ainda n\u00e3o tenha prestado servi\u00e7o ou vendido produto (como recargas ou vales-presente)\u201d<\/strong><\/p>\n\n\n\n<p>Com essa regra:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A NF \u00e9 emitida <strong>assim que o valor \u00e9 recebido<\/strong>, mesmo que seja dep\u00f3sito, vale-presente ou b\u00f4nus de fidelidade.<\/li>\n\n\n\n<li>Garante que <strong>toda entrada de valor<\/strong> seja documentada imediatamente.<\/li>\n\n\n\n<li>Ideal se voc\u00ea quiser <strong>registrar todas as entradas<\/strong> para fins fiscais.<\/li>\n<\/ul>\n\n\n\n<p><strong>Exemplos:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cliente compra um vale-presente de R$500 \u2192 NF emitida imediatamente para R$500.<\/li>\n\n\n\n<li>Usa R$300 do vale para pagar por um servi\u00e7o \u2192 nenhuma nova NF \u00e9 emitida (pois j\u00e1 foi emitida na recarga).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">E se o servi\u00e7o for pago parcialmente com fidelidade ou cr\u00e9dito?<\/h2>\n\n\n\n<p>Se o servi\u00e7o for pago parcialmente com recargas de conta, vale-presente ou saldo de fidelidade, a NF ser\u00e1 gerada <strong>somente para o valor restante<\/strong>.<\/p>\n\n\n\n<p><strong>Exemplo:<\/strong><br>Servi\u00e7o de R$300 pago com R$200 do saldo da conta \u2192 NF \u00e9 emitida apenas para R$100.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Pagamentos com Fidelidade e L\u00f3gica de Divis\u00e3o<\/h2>\n\n\n\n<p>Quando a op\u00e7\u00e3o <strong>&#8220;Ativar divis\u00e3o de NF&#8221;<\/strong> estiver ativada, o Altegio ir\u00e1 automaticamente:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Aplicar a <strong>Op\u00e7\u00e3o 1<\/strong> (NF emitida apenas ap\u00f3s entrega do servi\u00e7o ou produto).<\/li>\n\n\n\n<li>Desativar a Op\u00e7\u00e3o 2.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Assinaturas Recorrentes<\/h2>\n\n\n\n<p>Se voc\u00ea utiliza <strong>assinaturas recorrentes<\/strong> e a Op\u00e7\u00e3o 2 estiver ativa:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A NF ser\u00e1 <strong>salva e emitida automaticamente<\/strong> a cada pagamento recorrente.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Como Funciona no Sistema<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Quando a NF <strong>n\u00e3o deve<\/strong> ser salva para recargas e vales-presente:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>O bot\u00e3o \u201cEmitir Nota Fiscal\u201d <strong>n\u00e3o ser\u00e1 exibido<\/strong> no momento do pagamento.<\/li>\n\n\n\n<li>A mensagem \u201cNF salva\u201d tamb\u00e9m <strong>n\u00e3o ser\u00e1 exibida<\/strong> ap\u00f3s o pagamento.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Quando a NF <strong>deve<\/strong> ser salva (Op\u00e7\u00e3o 2):<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Todos os valores recebidos, incluindo os valores pr\u00e9-pagos, ir\u00e3o gerar uma NF.<\/li>\n\n\n\n<li>O sistema calcula o valor da NF <strong>subtraindo os valores j\u00e1 pagos antecipadamente<\/strong>, para evitar duplicidade.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Boas Pr\u00e1ticas<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use a <strong>Op\u00e7\u00e3o 1<\/strong> se voc\u00ea segue a <strong>Lei do Sal\u00e3o Parceiro<\/strong> ou deseja reduzir a base de c\u00e1lculo de impostos.<\/li>\n\n\n\n<li>Use a <strong>Op\u00e7\u00e3o 2<\/strong> se voc\u00ea deseja que <strong>todos os recebimentos<\/strong> (inclusive recargas) sejam registrados imediatamente.<\/li>\n\n\n\n<li><strong>Evite ativar a Op\u00e7\u00e3o 2<\/strong> se voc\u00ea utiliza pagamento com fidelidade, para n\u00e3o correr o risco de <strong>tributa\u00e7\u00e3o duplicada<\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Se precisar de ajuda para ajustar essas configura\u00e7\u00f5es, entre em contato com o suporte do Altegio.<br>Estamos aqui para te ajudar a manter sua opera\u00e7\u00e3o fiscal em dia! \ud83d\udcbc<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vis\u00e3o Geral Para ajudar os empres\u00e1rios brasileiros a evitar bitributa\u00e7\u00e3o quando os clientes pagam com recargas de conta, vales-presente ou saldos de fidelidade, o Altegio agora oferece regras flex\u00edveis para a emiss\u00e3o de Nota Fiscal (NF).Voc\u00ea pode escolher quando a NF deve ser gerada, conforme suas necessidades e configura\u00e7\u00e3o tribut\u00e1ria. Onde Encontrar Para configurar sua&hellip; <a class=\"more-link\" href=\"https:\/\/alteg.io\/pt\/support\/knowledge-base\/162593\/\">Continue reading <span class=\"screen-reader-text\">Este recurso est\u00e1 dispon\u00edvel apenas para contas brasileiras e funciona com a integra\u00e7\u00e3o do eNotas<\/span><\/a><\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[385],"doc_tag":[2092,2077,2077,1585,1303,1540],"class_list":{"0":"post-162632","1":"docs","2":"type-docs","3":"status-publish","4":"hentry","5":"doc_category-integracoes","6":"doc_tag-assinatura-billing-pt-br","7":"doc_tag-integracoes-pt-br","9":"doc_tag-produtos-pt-br","10":"doc_tag-servico-pt-br","11":"doc_tag-vale-presente-pt-br","12":"entry"},"aioseo_notices":[],"year_month":"2026-04","word_count":610,"total_views":"104","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"lilit.m@alteg.io","author_nicename":"lilit-malteg-io","author_url":"https:\/\/alteg.io\/pt\/author\/lilit-malteg-io\/"},"doc_category_info":[{"term_name":"Integra\u00e7\u00f5es","term_url":"https:\/\/alteg.io\/pt\/support\/knowledge-base\/categories\/integracoes\/"}],"doc_tag_info":[{"term_name":"Assinatura (Billing)","term_url":"https:\/\/alteg.io\/pt\/support\/knowledge-base\/docs-tag\/assinatura-billing-pt-br\/"},{"term_name":"Integra\u00e7\u00f5es","term_url":"https:\/\/alteg.io\/pt\/support\/knowledge-base\/docs-tag\/integracoes-pt-br\/"},{"term_name":"Integra\u00e7\u00f5es","term_url":"https:\/\/alteg.io\/pt\/support\/knowledge-base\/docs-tag\/integracoes-pt-br\/"},{"term_name":"Produtos","term_url":"https:\/\/alteg.io\/pt\/support\/knowledge-base\/docs-tag\/produtos-pt-br\/"},{"term_name":"Servi\u00e7o","term_url":"https:\/\/alteg.io\/pt\/support\/knowledge-base\/docs-tag\/servico-pt-br\/"},{"term_name":"Vale-Presente","term_url":"https:\/\/alteg.io\/pt\/support\/knowledge-base\/docs-tag\/vale-presente-pt-br\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/pt\/support\/wp-json\/wp\/v2\/docs\/162632","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/pt\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/pt\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/pt\/support\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/pt\/support\/wp-json\/wp\/v2\/comments?post=162632"}],"version-history":[{"count":3,"href":"https:\/\/alteg.io\/pt\/support\/wp-json\/wp\/v2\/docs\/162632\/revisions"}],"predecessor-version":[{"id":167056,"href":"https:\/\/alteg.io\/pt\/support\/wp-json\/wp\/v2\/docs\/162632\/revisions\/167056"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/pt\/support\/wp-json\/wp\/v2\/media?parent=162632"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/pt\/support\/wp-json\/wp\/v2\/doc_category?post=162632"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/pt\/support\/wp-json\/wp\/v2\/doc_tag?post=162632"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}