{"id":141944,"date":"2024-11-23T04:58:25","date_gmt":"2024-11-23T04:58:25","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/knowledge-base\/4869672536989\/"},"modified":"2025-02-17T09:44:11","modified_gmt":"2025-02-17T09:44:11","password":"","slug":"4869672536989","status":"publish","type":"docs","link":"https:\/\/alteg.io\/pt\/support\/knowledge-base\/4869672536989\/","title":{"rendered":"Como as notifica\u00e7\u00f5es PUSH e SMS s\u00e3o enviadas aos clientes"},"content":{"rendered":"<p>Voc\u00ea pode configurar todas as notifica\u00e7\u00f5es e indicar quais precisam ser enviadas na guia Tipos de notifica\u00e7\u00f5es na se\u00e7\u00e3o <strong>Configura\u00e7\u00f5es \u2014 Configura\u00e7\u00f5es do sistema \u2014 Notifica\u00e7\u00f5es<\/strong>. Aqui voc\u00ea tamb\u00e9m poder\u00e1 definir a ordem dos canais de notifica\u00e7\u00e3o. O cliente receber\u00e1 uma notifica\u00e7\u00e3o PUSH se tiver seu aplicativo m\u00f3vel para clientes instalado.<\/p>\n<article class=\"main-column\">\n<div class=\"article-body markdown\">\n<p><img decoding=\"async\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/21089006751901.png\" alt='Screenshot_235.png'><\/p>\n<h1 id=\"h_01JFT4G6CB94ZMCJNS286PMSPK\">Regras para envio de PUSH e SMS<\/h1>\n<p>1. A notifica\u00e7\u00e3o PUSH ser\u00e1 enviada no seu aplicativo para celulares para clientes.<\/p>\n<p>2. Se a notifica\u00e7\u00e3o n\u00e3o for entregue, a notifica\u00e7\u00e3o por SMS ser\u00e1 enviada de acordo com o modelo correspondente.\u00a0<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/21089029860893.png\" alt='Screenshot_236.png'><\/p>\n<\/div>\n<\/article>\n","protected":false},"excerpt":{"rendered":"<p>Voc\u00ea pode configurar todas as notifica\u00e7\u00f5es e indicar quais precisam ser enviadas na guia Tipos de notifica\u00e7\u00f5es na se\u00e7\u00e3o Configura\u00e7\u00f5es \u2014 Configura\u00e7\u00f5es do sistema \u2014 Notifica\u00e7\u00f5es. Aqui voc\u00ea tamb\u00e9m poder\u00e1 definir a ordem dos canais de notifica\u00e7\u00e3o. O cliente receber\u00e1 uma notifica\u00e7\u00e3o PUSH se tiver seu aplicativo m\u00f3vel para clientes instalado. Regras para envio de&hellip; <a class=\"more-link\" href=\"https:\/\/alteg.io\/pt\/support\/knowledge-base\/4869672536989\/\">Continue reading <span class=\"screen-reader-text\">Como as notifica\u00e7\u00f5es PUSH e SMS s\u00e3o enviadas aos clientes<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[342],"doc_tag":[1513],"class_list":["post-141944","docs","type-docs","status-publish","hentry","doc_category-notificacoes","doc_tag-cliente-pt-br","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":100,"total_views":"95","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/pt\/author\/altegio\/"},"doc_category_info":[{"term_name":"Notifica\u00e7\u00f5es","term_url":"https:\/\/alteg.io\/pt\/support\/knowledge-base\/categories\/notificacoes\/"}],"doc_tag_info":[{"term_name":"Cliente","term_url":"https:\/\/alteg.io\/pt\/support\/knowledge-base\/docs-tag\/cliente-pt-br\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/pt\/support\/wp-json\/wp\/v2\/docs\/141944","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/pt\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/pt\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/pt\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/pt\/support\/wp-json\/wp\/v2\/comments?post=141944"}],"version-history":[{"count":0,"href":"https:\/\/alteg.io\/pt\/support\/wp-json\/wp\/v2\/docs\/141944\/revisions"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/pt\/support\/wp-json\/wp\/v2\/media?parent=141944"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/pt\/support\/wp-json\/wp\/v2\/doc_category?post=141944"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/pt\/support\/wp-json\/wp\/v2\/doc_tag?post=141944"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}