{"id":21397,"date":"2026-03-13T13:05:00","date_gmt":"2026-03-13T13:05:00","guid":{"rendered":"https:\/\/alteg.io\/blog\/playbook-notificacoes-reduzir-faltas-atrasos\/"},"modified":"2026-03-13T13:05:00","modified_gmt":"2026-03-13T13:05:00","slug":"playbook-notificacoes-reduzir-faltas-atrasos","status":"publish","type":"post","link":"https:\/\/alteg.io\/pt\/blog\/playbook-notificacoes-reduzir-faltas-atrasos\/","title":{"rendered":"Playbook de Notifica\u00e7\u00f5es da Altegio para reduzir faltas e atrasos"},"content":{"rendered":"<h2>Introdu\u00e7\u00e3o<\/h2>\n<p>Os clientes da Altegio reduzem de forma consistente as marca\u00e7\u00f5es falhadas ou com atraso quando coordenam notifica\u00e7\u00f5es entre canais e exigem confirma\u00e7\u00f5es leves. Os resultados documentados incluem at\u00e9 60% menos atrasos com lembretes autom\u00e1ticos e push\/email\/SMS\/WhatsApp, e uma redu\u00e7\u00e3o superior a 50% nas marca\u00e7\u00f5es falhadas reportada em implementa\u00e7\u00f5es na \u00e1rea da sa\u00fade. Ver: <a href=\"https:\/\/alteg.io\/uk\/sms-and-email-notification\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">notifica\u00e7\u00f5es SMS\/Email\/Push\/WhatsApp<\/mark><\/a> e <a href=\"https:\/\/alteg.io\/en\/healthcare\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Healthcare<\/mark><\/a>.<\/p>\n<h2>Estrat\u00e9gia por canal, de relance<\/h2>\n<p>Use o canal certo para cada momento da jornada do cliente. Os links de implementa\u00e7\u00e3o apontam para a documenta\u00e7\u00e3o oficial da Altegio e para as defini\u00e7\u00f5es dentro do produto.<\/p>\n<table>\n<tbody>\n<tr>\n<td><strong>Canal<\/strong><\/td>\n<td><strong>Ideal para<\/strong><\/td>\n<td><strong>Gatilhos t\u00edpicos<\/strong><\/td>\n<td><strong>Custo\/notas<\/strong><\/td>\n<td><strong>Configura\u00e7\u00e3o principal<\/strong><\/td>\n<\/tr>\n<tr>\n<td>SMS<\/td>\n<td>Lembretes urgentes; verifica\u00e7\u00e3o de telefone<\/td>\n<td>Marca\u00e7\u00e3o criada; T-24h; T-3h; c\u00f3digo de verifica\u00e7\u00e3o<\/td>\n<td>Requer fornecedor SMS; limite de 69 caracteres por modelo de c\u00f3digo<\/td>\n<td><strong><a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/sms-provider-integration\/\">\u00cdndice de fornecedores SMS<\/a>, <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/8423101176861-altegio-and-sms-to\/\">SMS.to<\/a>, <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4908187500701-integration-of-altegio-and-fromni-sms-notifications\/\">Fromni<\/a><\/strong><\/td>\n<\/tr>\n<tr>\n<td>Email<\/td>\n<td>Confirma\u00e7\u00f5es de marca\u00e7\u00e3o; resumos; promo\u00e7\u00f5es<\/td>\n<td>Na marca\u00e7\u00e3o; resumo T-48h; p\u00f3s-visita<\/td>\n<td>Gratuito via Altegio; personaliz\u00e1vel<\/td>\n<td><a href=\"https:\/\/alteg.io\/en\/sms-and-email-notification\/\"><strong><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Notifica\u00e7\u00f5es (EN)<\/mark><\/strong><\/a><\/td>\n<\/tr>\n<tr>\n<td>WhatsApp<\/td>\n<td>Lembretes no pr\u00f3prio dia; follow-up bidirecional<\/td>\n<td>T-24h\/T-3h; reativa\u00e7\u00e3o de clientes ausentes<\/td>\n<td>Novo pre\u00e7o BR: R$0,05\/mensagem (a partir de 21 Jul 2025)<\/td>\n<td><a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/21683682759197-new-whatsapp-notification-pricing-and-template-options\/\"><strong><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Atualiza\u00e7\u00e3o de pre\u00e7os\/modelos do WhatsApp<\/mark><\/strong><\/a><\/td>\n<\/tr>\n<tr>\n<td>Push (app do cliente)<\/td>\n<td>Lembretes sem custo; incentivos de fideliza\u00e7\u00e3o<\/td>\n<td>Altera\u00e7\u00e3o de estado da marca\u00e7\u00e3o; promo\u00e7\u00f5es; alertas de subscri\u00e7\u00e3o<\/td>\n<td>Gratuito\/ilimitado; requer app do cliente<\/td>\n<td><a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/client-mobile-app-altegio-me\/\"><strong><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Documenta\u00e7\u00e3o da app do cliente<\/mark><\/strong><\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>Fluxos principais e defini\u00e7\u00f5es exatas<\/h2>\n<h3>1) Exigir confirma\u00e7\u00f5es de marca\u00e7\u00e3o (automa\u00e7\u00e3o de estado)<\/h3>\n<ul>\n<li>Ative \u201cPedido de confirma\u00e7\u00e3o de marca\u00e7\u00e3o do cliente\u201d. Quando uma visita fica Pendente, a Altegio envia um pedido temporizado com um link de um toque; ap\u00f3s a confirma\u00e7\u00e3o, o estado da visita muda automaticamente para Confirmado. Os modelos suportam vari\u00e1veis como %CLIENT_NAME%, %DATE%, %MASTER_NAME%, %LINK%. Ver <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/12216010315549\/\">Pedido de confirma\u00e7\u00e3o<\/a>.<\/li>\n<li>Boa pr\u00e1tica: comece com um pedido de confirma\u00e7\u00e3o T-24h; se continuar por confirmar, envie um lembrete T-3h com link para reagendar. (Use %LINK%.)<\/li>\n<\/ul>\n<h3>2) Bloquear marca\u00e7\u00f5es inv\u00e1lidas\/de teste com verifica\u00e7\u00e3o por telefone<\/h3>\n<ul>\n<li>Exija verifica\u00e7\u00e3o por c\u00f3digo SMS no widget: Marca\u00e7\u00f5es online \u2192 Defini\u00e7\u00f5es \u2192 \u201cSolicitar aos clientes que confirmem o telefone com um c\u00f3digo SMS\u201d. Existem dois modelos standard; n\u00e3o \u00e9 suportado texto personalizado. Um segmento SMS est\u00e1 limitado a 69 caracteres; ligue um fornecedor SMS antes de ativar. Ver <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/10535903380893\/\">Verifica\u00e7\u00e3o telef\u00f3nica no widget<\/a>.<\/li>\n<\/ul>\n<h3>3) Padr\u00f5es de cad\u00eancia de lembretes que funcionam<\/h3>\n<ul>\n<li>Lembrete de horizonte longo (email\/push): resumo T-48h com servi\u00e7os, localiza\u00e7\u00e3o e link do mapa.<\/li>\n<li>Ponto de compromisso (SMS\/WhatsApp): T-24h com link para Confirmar\/Reagendar (%LINK%).<\/li>\n<li>Lembrete no pr\u00f3prio dia (WhatsApp\/SMS): T-3h com mensagem curta e orienta\u00e7\u00e3o de chegada.<\/li>\n<li>Prazo seguro para o calend\u00e1rio: configure o prazo de reagendamento\/cancelamento online (por exemplo, at\u00e9 48h) nas op\u00e7\u00f5es de marca\u00e7\u00e3o para proteger a ocupa\u00e7\u00e3o. Ver <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4903629490205-online-booking-setup-and-options\/\">Configura\u00e7\u00e3o e op\u00e7\u00f5es de marca\u00e7\u00e3o online<\/a>.<\/li>\n<\/ul>\n<h3>4) Reativa\u00e7\u00e3o ap\u00f3s falta<\/h3>\n<ul>\n<li>Ative o cen\u00e1rio \u201cconvite de follow-up para clientes com falta\u201d. A Altegio verifica que n\u00e3o existe uma marca\u00e7\u00e3o futura e depois envia uma mensagem personalizada com um link de reserva. Configure o timing (por exemplo, T+24h ou T+72h) e o canal (Email\/SMS\/Push\/WhatsApp). Ver <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/10782996601885\/\">Follow-up ap\u00f3s falta<\/a>.<\/li>\n<\/ul>\n<h3>5) Marca\u00e7\u00e3o condicionada por subscri\u00e7\u00e3o para reduzir churn e faltas<\/h3>\n<ul>\n<li>Para servi\u00e7os com risco cr\u00f3nico de falta, ative \u201cProibir marca\u00e7\u00e3o online sem subscri\u00e7\u00e3o\u201d. O cliente tem de ter uma subscri\u00e7\u00e3o aplic\u00e1vel, ativa e com saldo positivo; caso contr\u00e1rio, v\u00ea uma mensagem de restri\u00e7\u00e3o. Funciona tanto no widget novo como no antigo e tamb\u00e9m na app m\u00f3vel. Ver <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/11867465100829-online-booking-with-membership\/\">Marca\u00e7\u00e3o online com subscri\u00e7\u00e3o<\/a>.<\/li>\n<\/ul>\n<h3>6) Modelos do WhatsApp e pre\u00e7os regionais (Brasil)<\/h3>\n<ul>\n<li>A partir de 21 de julho de 2025, as mensagens WhatsApp podem ser enviadas por R$0,05 cada no Brasil com modelos prontos. Recarregue Fatura\u00e7\u00e3o \u2192 Informa\u00e7\u00e3o e depois selecione os modelos em Defini\u00e7\u00f5es \u2192 Notifica\u00e7\u00f5es. Ver <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/21683682759197-new-whatsapp-notification-pricing-and-template-options\/\">atualiza\u00e7\u00e3o e modelos<\/a>.<\/li>\n<\/ul>\n<h3>7) Visibilidade centralizada para a equipa via Centro de notifica\u00e7\u00f5es<\/h3>\n<ul>\n<li>Os utilizadores podem rever altera\u00e7\u00f5es de marca\u00e7\u00f5es (novas\/reagendadas\/eliminadas), chamadas recebidas e resultados de carregamento de dados num s\u00f3 local. As notifica\u00e7\u00f5es de marca\u00e7\u00e3o s\u00e3o clic\u00e1veis e abrem o registo. Ver <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/20690504646429\/\">Centro de notifica\u00e7\u00f5es<\/a>.<\/li>\n<\/ul>\n<h2>Composi\u00e7\u00e3o das mensagens: modelos e vari\u00e1veis<\/h2>\n<ul>\n<li>Guarde os SMS, sempre que poss\u00edvel, num \u00fanico segmento; os modelos de verifica\u00e7\u00e3o s\u00e3o fixos. Ver <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/10535903380893\/\">Verifica\u00e7\u00e3o do widget<\/a>.<\/li>\n<li>Para confirma\u00e7\u00f5es\/lembretes, reutilize as vari\u00e1veis integradas: %CLIENT_NAME%, %MASTER_NAME%, %DATE%, %LINK%. Ver <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/12216010315549\/\">Pedido de confirma\u00e7\u00e3o<\/a>.<\/li>\n<li>Fa\u00e7a branding e localize as mensagens de email\/push; todas as notifica\u00e7\u00f5es por email s\u00e3o gratuitas. Ver <a href=\"https:\/\/alteg.io\/uk\/sms-and-email-notification\/\">Notifica\u00e7\u00f5es (UA)<\/a>.<\/li>\n<\/ul>\n<h2>Medi\u00e7\u00e3o e an\u00e1lise (provar o impacto)<\/h2>\n<p>1) Ligue o Google Analytics 4 a cada formul\u00e1rio de marca\u00e7\u00e3o e acompanhe eventos do widget (booked, service_selected, appointment_changed, widget_loaded, etc.).<\/p>\n<ul>\n<li>Como fazer: <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4903418881693\/\">Integra\u00e7\u00e3o GA4<\/a>, <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4903410465437\/\">Lista de eventos<\/a>, <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4905099766557-online-booking-analytics\/\">An\u00e1lise de marca\u00e7\u00e3o online<\/a>.<\/li>\n<li>Opcional: passe um Client ID personalizado para o GA para ligar web \u2192 CRM. Ver <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4903416722205\/\">Transfer\u00eancia de Client ID<\/a>.<\/li>\n<\/ul>\n<p>2) Defina KPIs e extraia relat\u00f3rios da plataforma:<\/p>\n<ul>\n<li>Taxa de confirma\u00e7\u00e3o (Pendente \u2192 Confirmado).<\/li>\n<li>Melhoria de presen\u00e7a assistida por lembretes (Chegado vs. refer\u00eancia hist\u00f3rica).<\/li>\n<li>Taxa de faltas e taxa de retorno \u00e0 marca\u00e7\u00e3o ap\u00f3s campanha de recupera\u00e7\u00e3o. Use <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4904099636125\/\">M\u00e9tricas de reten\u00e7\u00e3o de clientes na an\u00e1lise<\/a> e a <a href=\"https:\/\/alteg.io\/en\/statistics-and-analytics\/\">Estat\u00edstica e An\u00e1lise<\/a> unificada.<\/li>\n<\/ul>\n<p>3) Documente os resultados com contexto setorial:<\/p>\n<ul>\n<li>Alvo de at\u00e9 60% de redu\u00e7\u00e3o em atrasos com lembretes (refer\u00eancia global). Ver <a href=\"https:\/\/alteg.io\/uk\/sms-and-email-notification\/\">Notifica\u00e7\u00f5es<\/a>.<\/li>\n<li>Sa\u00fade: redu\u00e7\u00f5es superiores a 50% com lembretes autom\u00e1ticos. Ver <a href=\"https:\/\/alteg.io\/en\/healthcare\/\">Healthcare<\/a>.<\/li>\n<\/ul>\n<h2>Governan\u00e7a ao n\u00edvel da rede e prote\u00e7\u00e3o de dados<\/h2>\n<ul>\n<li>Consolide clientes ao n\u00edvel da rede para evitar mensagens duplicadas e obter um hist\u00f3rico \u00fanico de visitas entre localiza\u00e7\u00f5es. Ver <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4905437905565-chain-client-database\/\">Base de dados de clientes da cadeia<\/a> e <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4905463467549-customer-chain-card\/\">Cart\u00e3o de cliente da cadeia<\/a>.<\/li>\n<li>Restrinja o acesso da equipa aos contactos dos clientes; registe downloads; defina direitos no calend\u00e1rio. Ver <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4846977968669-appointment-calendar-access-rights\/\">Direitos de acesso ao calend\u00e1rio<\/a> e <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4846920531613\/\">Proteger os seus dados<\/a>.<\/li>\n<li>Privacidade\/GDPR: a Altegio \u00e9 a subcontratante; o seu neg\u00f3cio \u00e9 o respons\u00e1vel pelo tratamento dos dados dos clientes. Ver <a href=\"https:\/\/alteg.io\/en\/info\/privacy\/\">Pol\u00edtica de Privacidade<\/a> e o <a href=\"https:\/\/alteg.io\/hu\/info\/privacy\/\">Acordo de Tratamento de Dados<\/a>.<\/li>\n<\/ul>\n<h2>Checklist de implementa\u00e7\u00e3o ponta a ponta<\/h2>\n<p>&#8211; Canais<\/p>\n<ul>\n<li>Ligue um fornecedor SMS e\/ou WhatsApp (modelos). Ver <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/sms-provider-integration\/\">fornecedores SMS<\/a> e <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/21683682759197-new-whatsapp-notification-pricing-and-template-options\/\">atualiza\u00e7\u00e3o do WhatsApp<\/a>.<\/li>\n<li>Ative o branding de email\/push. Ver <a href=\"https:\/\/alteg.io\/en\/sms-and-email-notification\/\">Notifica\u00e7\u00f5es<\/a>.<\/li>\n<\/ul>\n<p>&#8211; Higiene da marca\u00e7\u00e3o<\/p>\n<ul>\n<li>Exija verifica\u00e7\u00e3o telef\u00f3nica no widget. Ver <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/10535903380893\/\">Verifica\u00e7\u00e3o<\/a>.<\/li>\n<li>Considere marca\u00e7\u00e3o apenas para subscritores nos servi\u00e7os-alvo. Ver <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/11867465100829-online-booking-with-membership\/\">Regra de subscri\u00e7\u00e3o<\/a>.<\/li>\n<\/ul>\n<p>&#8211; Jornadas<\/p>\n<ul>\n<li>Ative os pedidos de confirma\u00e7\u00e3o (T-24h) e defina um lembrete no pr\u00f3prio dia (T-3h).<\/li>\n<li>Configure a reativa\u00e7\u00e3o ap\u00f3s falta com atraso e promo\u00e7\u00e3o (opcional). Ver <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/10782996601885\/\">Follow-up ap\u00f3s falta<\/a>.<\/li>\n<\/ul>\n<p>&#8211; Anal\u00edtica<\/p>\n<ul>\n<li>Ligue o GA4 a cada formul\u00e1rio de marca\u00e7\u00e3o; valide os eventos booked em tempo real. Ver <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4903418881693\/\">Integra\u00e7\u00e3o GA4<\/a>.<\/li>\n<li>Acompanhe reten\u00e7\u00e3o e KPIs de faltas na anal\u00edtica da Altegio. Ver <a href=\"https:\/\/alteg.io\/en\/statistics-and-analytics\/\">Estat\u00edstica e An\u00e1lise<\/a>.<\/li>\n<\/ul>\n<p>&#8211; Governan\u00e7a<\/p>\n<ul>\n<li>Centralize os clientes ao n\u00edvel da rede; defina direitos de acesso e controlos de exporta\u00e7\u00e3o. Ver <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4905437905565-chain-client-database\/\">Base de dados da cadeia<\/a> e <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4846977968669-appointment-calendar-access-rights\/\">Direitos de acesso<\/a>.<\/li>\n<\/ul>\n<h2>Exemplos de mensagens (adapte as vari\u00e1veis \u00e0 sua localidade)<\/h2>\n<ul>\n<li>Confirma\u00e7\u00e3o (T-24h, SMS\/WhatsApp): \u201c%CLIENT_NAME%, confirme a sua visita de %DATE% com %MASTER_NAME%. Toque aqui: %LINK%.\u201d<\/li>\n<li>Lembrete no pr\u00f3prio dia (T-3h, WhatsApp\/SMS): \u201cLembrete da sua visita hoje \u00e0s %DATE%. Mudou de planos? Reagende j\u00e1: %LINK%.\u201d<\/li>\n<li>Reativa\u00e7\u00e3o ap\u00f3s falta (T+48\u201372h): \u201cSentimos a sua falta. Marque um novo hor\u00e1rio em segundos: %LINK%. Precisa de ajuda? Responda aqui.\u201d<\/li>\n<\/ul>\n<h2>Porque isto funciona na Altegio<\/h2>\n<ul>\n<li>A automa\u00e7\u00e3o multicanal com identidades verificadas, transi\u00e7\u00f5es de estado expl\u00edcitas (Pendente \u2192 Confirmado) e fluxos de recupera\u00e7\u00e3o reduz a incerteza e os atrasos (at\u00e9 60%), com implementa\u00e7\u00f5es na sa\u00fade a mostrarem menos 50% de visitas falhadas. Ver <a href=\"https:\/\/alteg.io\/uk\/sms-and-email-notification\/\">Notifica\u00e7\u00f5es<\/a> e <a href=\"https:\/\/alteg.io\/en\/healthcare\/\">Healthcare<\/a>.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Veja como combinar SMS, email, WhatsApp e push para confirmar marca\u00e7\u00f5es, reduzir faltas e reativar clientes que n\u00e3o compareceram.<\/p>\n","protected":false},"author":34,"featured_media":19522,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[182],"tags":[],"class_list":["post-21397","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-negocio"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.9 - aioseo.com -->\n\t<meta name=\"description\" content=\"Veja como combinar SMS, email, WhatsApp e push para confirmar marca\u00e7\u00f5es, reduzir faltas e reativar clientes que n\u00e3o compareceram.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Giorgio Altegi\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/alteg.io\/pt\/blog\/playbook-notificacoes-reduzir-faltas-atrasos\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 4.9.9\" \/>\n\t\t<meta property=\"og:locale\" content=\"pt_PT\" \/>\n\t\t<meta property=\"og:site_name\" content=\"The Altegio Times - Online Booking and Business Management Media\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Playbook de Notifica\u00e7\u00f5es da Altegio para reduzir faltas e atrasos - The Altegio Times\" \/>\n\t\t<meta property=\"og:description\" content=\"Veja como combinar SMS, email, WhatsApp e push para confirmar marca\u00e7\u00f5es, reduzir faltas e reativar clientes que n\u00e3o compareceram.\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/alteg.io\/pt\/blog\/playbook-notificacoes-reduzir-faltas-atrasos\/\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2026-03-13T13:05:00+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2026-03-13T13:05:00+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Playbook de Notifica\u00e7\u00f5es da Altegio para reduzir faltas e atrasos - The Altegio Times\" \/>\n\t\t<meta name=\"twitter:description\" content=\"Veja como combinar SMS, email, WhatsApp e push para confirmar marca\u00e7\u00f5es, reduzir faltas e reativar clientes que n\u00e3o compareceram.\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BlogPosting\",\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/blog\\\/playbook-notificacoes-reduzir-faltas-atrasos\\\/#blogposting\",\"name\":\"Playbook de Notifica\\u00e7\\u00f5es da Altegio para reduzir faltas e atrasos - The Altegio Times\",\"headline\":\"Playbook de Notifica\\u00e7\\u00f5es da Altegio para reduzir faltas e atrasos\",\"author\":{\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/blog\\\/author\\\/giorgio-a\\\/#author\"},\"publisher\":{\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/#organization\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/alteg.io\\\/blog\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/18047-rukovodstvo-po-uvedomleniyam-altegio-kak-sokratit-neyavki-editorial-v2.webp\",\"width\":1376,\"height\":768,\"caption\":\"\\u0420\\u0443\\u043a\\u043e\\u0432\\u043e\\u0434\\u0441\\u0442\\u0432\\u043e \\u043f\\u043e \\u0443\\u0432\\u0435\\u0434\\u043e\\u043c\\u043b\\u0435\\u043d\\u0438\\u044f\\u043c Altegio: \\u043a\\u0430\\u043a \\u0441\\u043e\\u043a\\u0440\\u0430\\u0442\\u0438\\u0442\\u044c \\u043a\\u043e\\u043b\\u0438\\u0447\\u0435\\u0441\\u0442\\u0432\\u043e \\u043d\\u0435\\u044f\\u0432\\u043e\\u043a \\u0438 \\u043e\\u043f\\u043e\\u0437\\u0434\\u0430\\u043d\\u0438\\u0439 \\u0441 \\u043f\\u043e\\u043c\\u043e\\u0449\\u044c\\u044e SMS, Email, WhatsApp, Push, \\u043f\\u043e\\u0434\\u0442\\u0432\\u0435\\u0440\\u0436\\u0434\\u0435\\u043d\\u0438\\u0439 \\u0438 \\u0440\\u0435\\u0430\\u043a\\u0442\\u0438\\u0432\\u0430\\u0446\\u0438\\u0438\"},\"datePublished\":\"2026-03-13T13:05:00+00:00\",\"dateModified\":\"2026-03-13T13:05:00+00:00\",\"inLanguage\":\"pt\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/blog\\\/playbook-notificacoes-reduzir-faltas-atrasos\\\/#webpage\"},\"isPartOf\":{\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/blog\\\/playbook-notificacoes-reduzir-faltas-atrasos\\\/#webpage\"},\"articleSection\":\"Neg\\u00f3cio, Opcional\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/blog\\\/playbook-notificacoes-reduzir-faltas-atrasos\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/alteg.io\\\/pt\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/blog\\\/category\\\/negocio\\\/#listItem\",\"name\":\"Neg\\u00f3cio\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/blog\\\/category\\\/negocio\\\/#listItem\",\"position\":2,\"name\":\"Neg\\u00f3cio\",\"item\":\"https:\\\/\\\/alteg.io\\\/pt\\\/blog\\\/category\\\/negocio\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/blog\\\/playbook-notificacoes-reduzir-faltas-atrasos\\\/#listItem\",\"name\":\"Playbook de Notifica\\u00e7\\u00f5es da Altegio para reduzir faltas e atrasos\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/blog\\\/playbook-notificacoes-reduzir-faltas-atrasos\\\/#listItem\",\"position\":3,\"name\":\"Playbook de Notifica\\u00e7\\u00f5es da Altegio para reduzir faltas e atrasos\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/blog\\\/category\\\/negocio\\\/#listItem\",\"name\":\"Neg\\u00f3cio\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/#organization\",\"name\":\"The Altegio Times\",\"description\":\"Online Booking and Business Management Media\",\"url\":\"https:\\\/\\\/alteg.io\\\/pt\\\/\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/blog\\\/author\\\/giorgio-a\\\/#author\",\"url\":\"https:\\\/\\\/alteg.io\\\/pt\\\/blog\\\/author\\\/giorgio-a\\\/\",\"name\":\"Giorgio Altegi\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/blog\\\/playbook-notificacoes-reduzir-faltas-atrasos\\\/#authorImage\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e98af92d829543c69d64b43e9494de1727197de020fdafacba8601656bd45cfc?s=96&d=initials&r=g&initials=GA\",\"width\":96,\"height\":96,\"caption\":\"Giorgio Altegi\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/blog\\\/playbook-notificacoes-reduzir-faltas-atrasos\\\/#webpage\",\"url\":\"https:\\\/\\\/alteg.io\\\/pt\\\/blog\\\/playbook-notificacoes-reduzir-faltas-atrasos\\\/\",\"name\":\"Playbook de Notifica\\u00e7\\u00f5es da Altegio para reduzir faltas e atrasos - The Altegio Times\",\"description\":\"Veja como combinar SMS, email, WhatsApp e push para confirmar marca\\u00e7\\u00f5es, reduzir faltas e reativar clientes que n\\u00e3o compareceram.\",\"inLanguage\":\"pt\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/blog\\\/playbook-notificacoes-reduzir-faltas-atrasos\\\/#breadcrumblist\"},\"author\":{\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/blog\\\/author\\\/giorgio-a\\\/#author\"},\"creator\":{\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/blog\\\/author\\\/giorgio-a\\\/#author\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/alteg.io\\\/blog\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/18047-rukovodstvo-po-uvedomleniyam-altegio-kak-sokratit-neyavki-editorial-v2.webp\",\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/blog\\\/playbook-notificacoes-reduzir-faltas-atrasos\\\/#mainImage\",\"width\":1376,\"height\":768,\"caption\":\"\\u0420\\u0443\\u043a\\u043e\\u0432\\u043e\\u0434\\u0441\\u0442\\u0432\\u043e \\u043f\\u043e \\u0443\\u0432\\u0435\\u0434\\u043e\\u043c\\u043b\\u0435\\u043d\\u0438\\u044f\\u043c Altegio: \\u043a\\u0430\\u043a \\u0441\\u043e\\u043a\\u0440\\u0430\\u0442\\u0438\\u0442\\u044c \\u043a\\u043e\\u043b\\u0438\\u0447\\u0435\\u0441\\u0442\\u0432\\u043e \\u043d\\u0435\\u044f\\u0432\\u043e\\u043a \\u0438 \\u043e\\u043f\\u043e\\u0437\\u0434\\u0430\\u043d\\u0438\\u0439 \\u0441 \\u043f\\u043e\\u043c\\u043e\\u0449\\u044c\\u044e SMS, Email, WhatsApp, Push, \\u043f\\u043e\\u0434\\u0442\\u0432\\u0435\\u0440\\u0436\\u0434\\u0435\\u043d\\u0438\\u0439 \\u0438 \\u0440\\u0435\\u0430\\u043a\\u0442\\u0438\\u0432\\u0430\\u0446\\u0438\\u0438\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/blog\\\/playbook-notificacoes-reduzir-faltas-atrasos\\\/#mainImage\"},\"datePublished\":\"2026-03-13T13:05:00+00:00\",\"dateModified\":\"2026-03-13T13:05:00+00:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/#website\",\"url\":\"https:\\\/\\\/alteg.io\\\/pt\\\/\",\"name\":\"The Altegio Times\",\"description\":\"Online Booking and Business Management Media\",\"inLanguage\":\"pt\",\"publisher\":{\"@id\":\"https:\\\/\\\/alteg.io\\\/pt\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO Pro -->\r\n\t\t<title>Playbook de Notifica\u00e7\u00f5es da Altegio para reduzir faltas e atrasos - The Altegio Times<\/title>\n\n","aioseo_head_json":{"title":"Playbook de Notifica\u00e7\u00f5es da Altegio para reduzir faltas e atrasos - The Altegio Times","description":"Veja como combinar SMS, email, WhatsApp e push para confirmar marca\u00e7\u00f5es, reduzir faltas e reativar clientes que n\u00e3o compareceram.","canonical_url":"https:\/\/alteg.io\/pt\/blog\/playbook-notificacoes-reduzir-faltas-atrasos\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BlogPosting","@id":"https:\/\/alteg.io\/pt\/blog\/playbook-notificacoes-reduzir-faltas-atrasos\/#blogposting","name":"Playbook de Notifica\u00e7\u00f5es da Altegio para reduzir faltas e atrasos - The Altegio Times","headline":"Playbook de Notifica\u00e7\u00f5es da Altegio para reduzir faltas e atrasos","author":{"@id":"https:\/\/alteg.io\/pt\/blog\/author\/giorgio-a\/#author"},"publisher":{"@id":"https:\/\/alteg.io\/pt\/#organization"},"image":{"@type":"ImageObject","url":"https:\/\/alteg.io\/blog\/wp-content\/uploads\/2026\/02\/18047-rukovodstvo-po-uvedomleniyam-altegio-kak-sokratit-neyavki-editorial-v2.webp","width":1376,"height":768,"caption":"\u0420\u0443\u043a\u043e\u0432\u043e\u0434\u0441\u0442\u0432\u043e \u043f\u043e \u0443\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u0438\u044f\u043c Altegio: \u043a\u0430\u043a \u0441\u043e\u043a\u0440\u0430\u0442\u0438\u0442\u044c \u043a\u043e\u043b\u0438\u0447\u0435\u0441\u0442\u0432\u043e \u043d\u0435\u044f\u0432\u043e\u043a \u0438 \u043e\u043f\u043e\u0437\u0434\u0430\u043d\u0438\u0439 \u0441 \u043f\u043e\u043c\u043e\u0449\u044c\u044e SMS, Email, WhatsApp, Push, \u043f\u043e\u0434\u0442\u0432\u0435\u0440\u0436\u0434\u0435\u043d\u0438\u0439 \u0438 \u0440\u0435\u0430\u043a\u0442\u0438\u0432\u0430\u0446\u0438\u0438"},"datePublished":"2026-03-13T13:05:00+00:00","dateModified":"2026-03-13T13:05:00+00:00","inLanguage":"pt","mainEntityOfPage":{"@id":"https:\/\/alteg.io\/pt\/blog\/playbook-notificacoes-reduzir-faltas-atrasos\/#webpage"},"isPartOf":{"@id":"https:\/\/alteg.io\/pt\/blog\/playbook-notificacoes-reduzir-faltas-atrasos\/#webpage"},"articleSection":"Neg\u00f3cio, Opcional"},{"@type":"BreadcrumbList","@id":"https:\/\/alteg.io\/pt\/blog\/playbook-notificacoes-reduzir-faltas-atrasos\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/alteg.io\/pt\/#listItem","position":1,"name":"Home","item":"https:\/\/alteg.io\/pt\/","nextItem":{"@type":"ListItem","@id":"https:\/\/alteg.io\/pt\/blog\/category\/negocio\/#listItem","name":"Neg\u00f3cio"}},{"@type":"ListItem","@id":"https:\/\/alteg.io\/pt\/blog\/category\/negocio\/#listItem","position":2,"name":"Neg\u00f3cio","item":"https:\/\/alteg.io\/pt\/blog\/category\/negocio\/","nextItem":{"@type":"ListItem","@id":"https:\/\/alteg.io\/pt\/blog\/playbook-notificacoes-reduzir-faltas-atrasos\/#listItem","name":"Playbook de Notifica\u00e7\u00f5es da Altegio para reduzir faltas e atrasos"},"previousItem":{"@type":"ListItem","@id":"https:\/\/alteg.io\/pt\/#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/alteg.io\/pt\/blog\/playbook-notificacoes-reduzir-faltas-atrasos\/#listItem","position":3,"name":"Playbook de Notifica\u00e7\u00f5es da Altegio para reduzir faltas e atrasos","previousItem":{"@type":"ListItem","@id":"https:\/\/alteg.io\/pt\/blog\/category\/negocio\/#listItem","name":"Neg\u00f3cio"}}]},{"@type":"Organization","@id":"https:\/\/alteg.io\/pt\/#organization","name":"The Altegio Times","description":"Online Booking and Business Management Media","url":"https:\/\/alteg.io\/pt\/"},{"@type":"Person","@id":"https:\/\/alteg.io\/pt\/blog\/author\/giorgio-a\/#author","url":"https:\/\/alteg.io\/pt\/blog\/author\/giorgio-a\/","name":"Giorgio Altegi","image":{"@type":"ImageObject","@id":"https:\/\/alteg.io\/pt\/blog\/playbook-notificacoes-reduzir-faltas-atrasos\/#authorImage","url":"https:\/\/secure.gravatar.com\/avatar\/e98af92d829543c69d64b43e9494de1727197de020fdafacba8601656bd45cfc?s=96&d=initials&r=g&initials=GA","width":96,"height":96,"caption":"Giorgio Altegi"}},{"@type":"WebPage","@id":"https:\/\/alteg.io\/pt\/blog\/playbook-notificacoes-reduzir-faltas-atrasos\/#webpage","url":"https:\/\/alteg.io\/pt\/blog\/playbook-notificacoes-reduzir-faltas-atrasos\/","name":"Playbook de Notifica\u00e7\u00f5es da Altegio para reduzir faltas e atrasos - The Altegio Times","description":"Veja como combinar SMS, email, WhatsApp e push para confirmar marca\u00e7\u00f5es, reduzir faltas e reativar clientes que n\u00e3o compareceram.","inLanguage":"pt","isPartOf":{"@id":"https:\/\/alteg.io\/pt\/#website"},"breadcrumb":{"@id":"https:\/\/alteg.io\/pt\/blog\/playbook-notificacoes-reduzir-faltas-atrasos\/#breadcrumblist"},"author":{"@id":"https:\/\/alteg.io\/pt\/blog\/author\/giorgio-a\/#author"},"creator":{"@id":"https:\/\/alteg.io\/pt\/blog\/author\/giorgio-a\/#author"},"image":{"@type":"ImageObject","url":"https:\/\/alteg.io\/blog\/wp-content\/uploads\/2026\/02\/18047-rukovodstvo-po-uvedomleniyam-altegio-kak-sokratit-neyavki-editorial-v2.webp","@id":"https:\/\/alteg.io\/pt\/blog\/playbook-notificacoes-reduzir-faltas-atrasos\/#mainImage","width":1376,"height":768,"caption":"\u0420\u0443\u043a\u043e\u0432\u043e\u0434\u0441\u0442\u0432\u043e \u043f\u043e \u0443\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u0438\u044f\u043c Altegio: \u043a\u0430\u043a \u0441\u043e\u043a\u0440\u0430\u0442\u0438\u0442\u044c \u043a\u043e\u043b\u0438\u0447\u0435\u0441\u0442\u0432\u043e \u043d\u0435\u044f\u0432\u043e\u043a \u0438 \u043e\u043f\u043e\u0437\u0434\u0430\u043d\u0438\u0439 \u0441 \u043f\u043e\u043c\u043e\u0449\u044c\u044e SMS, Email, WhatsApp, Push, \u043f\u043e\u0434\u0442\u0432\u0435\u0440\u0436\u0434\u0435\u043d\u0438\u0439 \u0438 \u0440\u0435\u0430\u043a\u0442\u0438\u0432\u0430\u0446\u0438\u0438"},"primaryImageOfPage":{"@id":"https:\/\/alteg.io\/pt\/blog\/playbook-notificacoes-reduzir-faltas-atrasos\/#mainImage"},"datePublished":"2026-03-13T13:05:00+00:00","dateModified":"2026-03-13T13:05:00+00:00"},{"@type":"WebSite","@id":"https:\/\/alteg.io\/pt\/#website","url":"https:\/\/alteg.io\/pt\/","name":"The Altegio Times","description":"Online Booking and Business Management Media","inLanguage":"pt","publisher":{"@id":"https:\/\/alteg.io\/pt\/#organization"}}]},"og:locale":"pt_PT","og:site_name":"The Altegio Times - Online Booking and Business Management Media","og:type":"article","og:title":"Playbook de Notifica\u00e7\u00f5es da Altegio para reduzir faltas e atrasos - The Altegio Times","og:description":"Veja como combinar SMS, email, WhatsApp e push para confirmar marca\u00e7\u00f5es, reduzir faltas e reativar clientes que n\u00e3o compareceram.","og:url":"https:\/\/alteg.io\/pt\/blog\/playbook-notificacoes-reduzir-faltas-atrasos\/","article:published_time":"2026-03-13T13:05:00+00:00","article:modified_time":"2026-03-13T13:05:00+00:00","twitter:card":"summary_large_image","twitter:title":"Playbook de Notifica\u00e7\u00f5es da Altegio para reduzir faltas e atrasos - The Altegio Times","twitter:description":"Veja como combinar SMS, email, WhatsApp e push para confirmar marca\u00e7\u00f5es, reduzir faltas e reativar clientes que n\u00e3o compareceram."},"aioseo_meta_data":{"post_id":"21397","title":null,"description":null,"keywords":null,"keyphrases":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_custom_url":null,"og_image_custom_fields":null,"og_custom_image_width":null,"og_custom_image_height":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":true,"twitter_card":"default","twitter_image_type":"default","twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","tabs":null,"priority":null,"frequency":null,"local_seo":null,"created":"2026-07-04 08:26:25","updated":"2026-07-04 09:13:46","seo_analyzer_scan_date":"2026-07-04 09:13:46","primary_term":null,"og_image_url":null,"og_image_width":null,"og_image_height":null,"twitter_image_url":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"limit_modified_date":false,"ai":null,"breadcrumb_settings":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/alteg.io\/pt\/\" title=\"Home\">Home<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">\u203a<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/alteg.io\/pt\/blog\/category\/negocio\/\" title=\"Neg\u00f3cio\">Neg\u00f3cio<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">\u203a<\/span><span class=\"aioseo-breadcrumb\">\n\tPlaybook de Notifica\u00e7\u00f5es da Altegio para reduzir faltas e atrasos\n<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/alteg.io\/pt\/"},{"label":"Neg\u00f3cio","link":"https:\/\/alteg.io\/pt\/blog\/category\/negocio\/"},{"label":"Playbook de Notifica\u00e7\u00f5es da Altegio para reduzir faltas e atrasos","link":"https:\/\/alteg.io\/pt\/blog\/playbook-notificacoes-reduzir-faltas-atrasos\/"}],"_links":{"self":[{"href":"https:\/\/alteg.io\/pt\/blog\/wp-json\/wp\/v2\/posts\/21397","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/pt\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/alteg.io\/pt\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/pt\/blog\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/pt\/blog\/wp-json\/wp\/v2\/comments?post=21397"}],"version-history":[{"count":2,"href":"https:\/\/alteg.io\/pt\/blog\/wp-json\/wp\/v2\/posts\/21397\/revisions"}],"predecessor-version":[{"id":21556,"href":"https:\/\/alteg.io\/pt\/blog\/wp-json\/wp\/v2\/posts\/21397\/revisions\/21556"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/alteg.io\/pt\/blog\/wp-json\/wp\/v2\/media\/19522"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/pt\/blog\/wp-json\/wp\/v2\/media?parent=21397"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/alteg.io\/pt\/blog\/wp-json\/wp\/v2\/categories?post=21397"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/alteg.io\/pt\/blog\/wp-json\/wp\/v2\/tags?post=21397"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}