{"id":360285,"date":"2026-07-22T14:35:15","date_gmt":"2026-07-22T14:35:15","guid":{"rendered":"https:\/\/alteg.io\/?post_type=docs&#038;p=360285"},"modified":"2026-09-01T10:56:08","modified_gmt":"2026-09-01T10:56:08","password":"","slug":"349732","status":"publish","type":"docs","link":"https:\/\/alteg.io\/pl\/support\/knowledge-base\/349732\/","title":{"rendered":"Jak skontaktowa\u0107 si\u0119 z mened\u017cerem w sprawie p\u0142atno\u015bci lub odnowienia subskrypcji"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Je\u015bli masz pytania dotycz\u0105ce op\u0142acenia lub odnowienia subskrypcji, mo\u017cesz skontaktowa\u0107 si\u0119 ze swoim mened\u017cerem osobistym albo z zespo\u0142em pomocy Altegio bezpo\u015brednio z aplikacji. Poni\u017cej znajdziesz informacj\u0119, gdzie znale\u017a\u0107 ich kontakty i co wys\u0142a\u0107, aby Twoje zg\u0142oszenie zosta\u0142o szybko obs\u0142u\u017cone.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Gdzie znale\u017a\u0107 kontakty do mened\u017cera<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Kliknij ikon\u0119 znaku zapytania (<strong>?<\/strong>) w lewym dolnym rogu ekranu, pod \u017c\u00f3\u0142tym prze\u0142\u0105cznikiem trybu. Otworzy si\u0119 okno <strong>Masz pytania?<\/strong> (<em>Napisz do nas<\/em>).<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a97d85562d9b&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a97d85562d9b\" class=\"wp-block-image size-full is-resized wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/07\/Screenshot-2026-07-22-at-16.33.38.png\" alt=\"\" class=\"wp-image-349756\" style=\"width:225px;height:auto\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Co znajduje si\u0119 w oknie<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dane kontaktowe sekcji <strong>Mened\u017cer osobisty<\/strong> \u2014 imi\u0119 i nazwisko, telefon oraz adres e-mail.<\/li>\n\n\n\n<li>Czat z zespo\u0142em pomocy przez <strong>Telegram<\/strong> lub <strong>WhatsApp<\/strong> \u2014 prze\u0142\u0105czaj si\u0119 mi\u0119dzy kartami i zeskanuj kod QR albo otw\u00f3rz czat.<\/li>\n\n\n\n<li>Szybkie linki do <strong>Baza wiedzy<\/strong>, samouczk\u00f3w <strong>YouTube<\/strong> i <strong>altegio academy<\/strong>.<\/li>\n\n\n\n<li>Tw\u00f3j <strong>Location ID<\/strong>, widoczny u g\u00f3ry okna.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Dodaj Location ID<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Gdy piszesz do mened\u017cera lub zespo\u0142u pomocy w sprawie p\u0142atno\u015bci albo odnowienia subskrypcji, podaj sw\u00f3j <strong>Location ID<\/strong>, aby mogli szybko znale\u017a\u0107 Twoje konto. Jest on widoczny u g\u00f3ry okna <strong>Masz pytania?<\/strong>. W aplikacji mobilnej otw\u00f3rz menu boczne i przejd\u017a do sekcji <strong>Pomoc<\/strong>, aby zobaczy\u0107 Location ID u g\u00f3ry. Mo\u017cesz te\u017c znale\u017a\u0107 go w inny spos\u00f3b \u2014 zobacz <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4904985751069-how-to-find-out-your-location-number-id-in-altegio\/\">Jak znale\u017a\u0107 numer lokalizacji (ID) w Altegio<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Je\u015bli masz pytania dotycz\u0105ce op\u0142acenia lub odnowienia subskrypcji, mo\u017cesz skontaktowa\u0107 si\u0119 ze swoim mened\u017cerem osobistym albo z zespo\u0142em pomocy Altegio bezpo\u015brednio z aplikacji. Poni\u017cej znajdziesz informacj\u0119, gdzie znale\u017a\u0107 ich kontakty i co wys\u0142a\u0107, aby Twoje zg\u0142oszenie zosta\u0142o szybko obs\u0142u\u017cone. Gdzie znale\u017a\u0107 kontakty do mened\u017cera Kliknij ikon\u0119 znaku zapytania (?) w lewym dolnym rogu ekranu, pod [&hellip;]<\/p>\n","protected":false},"author":34,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"doc_category":[3789],"doc_tag":[2095],"class_list":["post-360285","docs","type-docs","status-publish","hentry","doc_category-konto-osobiste-uzytkownika","doc_tag--ru"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Je\u015bli masz pytania dotycz\u0105ce op\u0142acenia lub odnowienia subskrypcji, mo\u017cesz skontaktowa\u0107 si\u0119 ze swoim mened\u017cerem osobistym albo z zespo\u0142em pomocy Altegio bezpo\u015brednio z aplikacji. 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