{"id":360159,"date":"2026-06-29T11:24:56","date_gmt":"2026-06-29T11:24:56","guid":{"rendered":"https:\/\/alteg.io\/?post_type=docs&#038;p=360159"},"modified":"2026-09-23T20:11:57","modified_gmt":"2026-09-23T20:11:57","password":"","slug":"344140","status":"publish","type":"docs","link":"https:\/\/alteg.io\/pl\/support\/knowledge-base\/344140\/","title":{"rendered":"Lista oczekuj\u0105cych"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Lista oczekuj\u0105cych pozwala zachowa\u0107 pro\u015bb\u0119 klienta, gdy w danym momencie nie ma odpowiedniego terminu na rezerwacj\u0119 \u2013 zamiast traci\u0107 potencjalnego klienta albo zapisywa\u0107 informacj\u0119 na karteczce. Zapisujesz klienta, us\u0142ug\u0119 i terminy, kt\u00f3re mu odpowiadaj\u0105; p\u00f3\u017aniej, gdy zwolni si\u0119 miejsce, jednym ruchem zmieniasz t\u0119 pro\u015bb\u0119 w prawdziw\u0105 wizyt\u0119.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ten artyku\u0142 opisuje prac\u0119 po stronie recepcji: w\u0142\u0105czenie listy oczekuj\u0105cych, tworzenie pr\u00f3\u015bb i zarz\u0105dzanie nimi oraz rezerwowanie wizyty na podstawie pro\u015bby.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Kiedy u\u017cywa\u0107<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Klient dzwoni, wybrany przez niego dzie\u0144 jest zaj\u0119ty, a Ty chcesz zapisa\u0107 jego pro\u015bb\u0119, aby znale\u017a\u0107 dla niego termin, je\u015bli kto\u015b odwo\u0142a wizyt\u0119.<\/li>\n\n\n\n<li>Chcesz oceni\u0107 popyt na us\u0142ug\u0119 lub konkretnego specjalist\u0119 \u2013 d\u0142uga lista oczekuj\u0105cych mo\u017ce by\u0107 sygna\u0142em do zatrudnienia kolejnej osoby.<\/li>\n\n\n\n<li>Recepcja potrzebuje jednego wsp\u00f3lnego miejsca na pro\u015bby typu \u201eoddzwoni\u0107, gdy zwolni si\u0119 termin\u201d, zamiast papierowych notatek lub arkusza kalkulacyjnego.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Zanim zaczniesz<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Lista oczekuj\u0105cych jest cz\u0119\u015bci\u0105 modu\u0142u&nbsp;<strong>Kalendarz wizyt<\/strong>. Podstawowe informacje o kalendarzu znajdziesz w artykule&nbsp;<a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4856849625117-working-with-the-appointment-calendar\/\">Praca z Kalendarzem wizyt<\/a>.<\/li>\n\n\n\n<li>Aby z niej korzysta\u0107, Twoja rola musi mie\u0107 uprawnienie&nbsp;<strong>Lista oczekuj\u0105cych<\/strong>&nbsp;w bloku praw dost\u0119pu&nbsp;<strong>Kalendarz wizyt<\/strong>. W\u0142a\u015bciciele i mened\u017cerowie nadaj\u0105 je w&nbsp;<strong>Zesp\u00f3\u0142 &gt; Lista pracownik\u00f3w &gt; Dost\u0119p<\/strong>. Zobacz&nbsp;<a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4846977968669-appointment-calendar-access-rights\/\">Prawa dost\u0119pu do Kalendarza wizyt<\/a>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Krok 1. W\u0142\u0105cz list\u0119 oczekuj\u0105cych<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Przejd\u017a do&nbsp;<strong>Ustawienia &gt; Kalendarz wizyt &gt; Ustawienia Kalendarza wizyt<\/strong> &gt; <strong>Rezerwacje i wizyty<\/strong>&nbsp;i zaznacz opcj\u0119&nbsp;<strong>Lista oczekuj\u0105cych<\/strong>.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6ab70d0a03de0&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6ab70d0a03de0\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"595\" height=\"400\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/01-enable-show-waiting-list.png\" alt=\"\" class=\"wp-image-344846\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/01-enable-show-waiting-list.png 595w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/01-enable-show-waiting-list-300x202.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/01-enable-show-waiting-list-360x242.png 360w\" sizes=\"auto, (max-width: 595px) 100vw, 595px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Krok 2. Otw\u00f3rz list\u0119 oczekuj\u0105cych<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Otw\u00f3rz&nbsp;<strong>Kalendarz wizyt<\/strong>. W lewym panelu pod kalendarzem kliknij kafelek&nbsp;<strong>Lista oczekuj\u0105cych<\/strong>. Otworzy si\u0119 on jako panel po prawej stronie; pozostaje otwarty podczas pracy i zapami\u0119tuje sw\u00f3j stan (otwarty\/zamkni\u0119ty) po ponownym wczytaniu strony.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6ab70d0a0563b&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6ab70d0a0563b\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"585\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/02-waiting-list-tile.png\" alt=\"\" class=\"wp-image-344828\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/02-waiting-list-tile.png 940w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/02-waiting-list-tile-300x187.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/02-waiting-list-tile-768x478.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/02-waiting-list-tile-360x224.png 360w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Krok 3. Utw\u00f3rz pro\u015bb\u0119<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">W panelu Lista oczekuj\u0105cych kliknij&nbsp;<strong>Utw\u00f3rz<\/strong>.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6ab70d0a070a6&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6ab70d0a070a6\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"345\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/03-create-button.png\" alt=\"\" class=\"wp-image-344825\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/03-create-button.png 960w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/03-create-button-300x108.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/03-create-button-768x276.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/03-create-button-360x129.png 360w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Wype\u0142nij formularz:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Wpisz&nbsp;<strong>Imi\u0119<\/strong>&nbsp;klienta i&nbsp;<strong>Numer telefonu<\/strong>&nbsp;(oba pola s\u0105 wymagane; obowi\u0105zuj\u0105 te same podpowiedzi i walidacja co w oknie wizyty).<\/li>\n\n\n\n<li>Wybierz co najmniej jedn\u0105&nbsp;<strong>us\u0142ug\u0119<\/strong>&nbsp;\u2013 zacznij wpisywa\u0107 nazw\u0119, aby j\u0105 wyszuka\u0107. Us\u0142ugi grupowe i pakietowe (combo) nie s\u0105 tutaj obs\u0142ugiwane.<\/li>\n\n\n\n<li>Opcjonalnie wybierz jedn\u0105 lub kilka os\u00f3b w polu&nbsp;<strong>Pracownicy<\/strong>&nbsp;(lista jest pogrupowana wed\u0142ug stanowisk; na tym etapie dost\u0119pno\u015b\u0107 nie jest sprawdzana).<\/li>\n\n\n\n<li>Ustaw&nbsp;<strong>preferowan\u0105 dat\u0119 i godzin\u0119<\/strong>&nbsp;\u2013 daty z przesz\u0142o\u015bci s\u0105 blokowane. U\u017cyj&nbsp;<strong>Dodaj przedzia\u0142 czasu<\/strong>&nbsp;\/&nbsp;<strong>Dodaj dzie\u0144 i godzin\u0119<\/strong>&nbsp;dla kilku opcji albo zaznacz&nbsp;<strong>O dowolnej porze w ci\u0105gu dnia<\/strong>.<\/li>\n\n\n\n<li>Dodaj&nbsp;<strong>Komentarz<\/strong>&nbsp;w razie potrzeby (zostanie przeniesiony do wizyty podczas rezerwacji).<\/li>\n\n\n\n<li>Kliknij&nbsp;<strong>Utw\u00f3rz<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6ab70d0a08af1&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6ab70d0a08af1\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/03-create-request-1024x576.png\" alt=\"\" class=\"wp-image-344807\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/03-create-request-1024x576.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/03-create-request-300x169.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/03-create-request-768x432.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/03-create-request-1536x864.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/03-create-request-360x203.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/03-create-request.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Co znajduje si\u0119 w panelu Lista oczekuj\u0105cych<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Gdy masz ju\u017c pro\u015bby, panel wy\u015bwietla je i udost\u0119pnia narz\u0119dzia do znalezienia w\u0142a\u015bciwej:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Wyszukaj<\/strong>&nbsp;\u2013 wed\u0142ug imienia klienta lub numeru telefonu.<\/li>\n\n\n\n<li><strong>Sortowanie<\/strong>&nbsp;\u2013&nbsp;<em>Nadchodz\u0105ce<\/em>&nbsp;(najpierw te, kt\u00f3re ko\u0144cz\u0105 si\u0119 najwcze\u015bniej; pro\u015bby bez daty trafiaj\u0105 na koniec),&nbsp;<em>Najpierw najnowsze<\/em>&nbsp;lub&nbsp;<em>Najpierw najstarsze<\/em>.<\/li>\n\n\n\n<li><strong>Filtrowanie wed\u0142ug statusu<\/strong>&nbsp;\u2013&nbsp;<strong>Aktywny<\/strong>&nbsp;(domy\u015blnie; co najmniej jedna \u017c\u0105dana data\/godzina jest nadal w przysz\u0142o\u015bci),&nbsp;<strong>Wygas\u0142e<\/strong>&nbsp;(wszystkie \u017c\u0105dane daty\/godziny s\u0105 w przesz\u0142o\u015bci),&nbsp;<strong>Zamkni\u0119te<\/strong>&nbsp;(na podstawie pro\u015bby zarezerwowano wizyt\u0119 \u2013 mo\u017cna j\u0105 wtedy tylko usun\u0105\u0107).<\/li>\n\n\n\n<li><strong>Filtrowanie wed\u0142ug daty<\/strong>&nbsp;\u2013&nbsp;<em>Dla wybranej daty<\/em>&nbsp;(dzie\u0144 otwarty w kalendarzu),&nbsp;<em>Dzisiaj<\/em>&nbsp;lub&nbsp;<em>Wszystko<\/em>. Wyszukiwanie, sortowanie i filtry dzia\u0142aj\u0105 \u0142\u0105cznie.<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6ab70d0a0a361&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6ab70d0a0a361\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"325\" height=\"240\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/07-statuses.png\" alt=\"\" class=\"wp-image-344804\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/07-statuses.png 325w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/07-statuses-300x222.png 300w\" sizes=\"auto, (max-width: 325px) 100vw, 325px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Jak czyta\u0107 kart\u0119 pro\u015bby<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Karty s\u0105 domy\u015blnie zwini\u0119te i pokazuj\u0105 najwa\u017cniejsze informacje \u2013 us\u0142ug\u0119\/us\u0142ugi i czas trwania, preferowan\u0105 dat\u0119\/daty i przedzia\u0142y czasu oraz preferowanego specjalist\u0119 wraz ze specjalizacj\u0105. Kliknij kart\u0119, aby j\u0105 rozwin\u0105\u0107: rozwini\u0119ta karta dodaje pe\u0142ne imi\u0119 i numer telefonu klienta, ewentualne tagi, komentarz, dat\u0119&nbsp;<strong>Utworzono<\/strong>, przycisk&nbsp;<strong>Zarezerwuj wizyt\u0119<\/strong>&nbsp;oraz menu&nbsp;<strong>\u22ee<\/strong>.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6ab70d0a0bd83&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6ab70d0a0bd83\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"325\" height=\"400\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/04-request-card-1.png\" alt=\"\" class=\"wp-image-344801\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/04-request-card-1.png 325w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/04-request-card-1-244x300.png 244w\" sizes=\"auto, (max-width: 325px) 100vw, 325px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Uwaga<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Je\u015bli Twoja rola nie ma dost\u0119pu do numer\u00f3w telefonu, numer telefonu jest zamaskowany na li\u015bcie (na przyk\u0142ad&nbsp;<code>36 999 xxx xx 16<\/code>).<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">Zarezerwuj wizyt\u0119 na podstawie pro\u015bby<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Na tym polega sens listy oczekuj\u0105cych \u2013 zapisane pro\u015bby mo\u017cna zmieni\u0107 w prawdziwe rezerwacje, gdy zwolni si\u0119 termin.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Rozwi\u0144 pro\u015bb\u0119 i kliknij&nbsp;<strong>Zarezerwuj wizyt\u0119<\/strong>.<\/li>\n\n\n\n<li>Kalendarz prze\u0142\u0105czy si\u0119 w tryb wyboru terminu. Kliknij wybrany termin \u2013 specjalista i godzina zostan\u0105 pobrane z miejsca klikni\u0119cia.<\/li>\n\n\n\n<li>Otworzy si\u0119 okno wizyty,&nbsp;<strong>wst\u0119pnie wype\u0142nione<\/strong>&nbsp;danymi z pro\u015bby: imieniem i numerem telefonu klienta, wybran\u0105 us\u0142ug\u0105\/us\u0142ugami oraz komentarzem.<\/li>\n\n\n\n<li>Dostosuj wszystko, czego potrzebujesz, a nast\u0119pnie kliknij&nbsp;<strong>Zapisz<\/strong>, aby utworzy\u0107 wizyt\u0119.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6ab70d0a0e770&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6ab70d0a0e770\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/05-book-appointment-1024x576.avif\" alt=\"\" class=\"wp-image-344780\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/05-book-appointment-1024x576.avif 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/05-book-appointment-300x169.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/05-book-appointment-768x432.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/05-book-appointment-1536x864.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/05-book-appointment-360x203.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/05-book-appointment.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Wizyta zostanie utworzona&nbsp;<strong>dopiero po klikni\u0119ciu Zapisz<\/strong>. Je\u015bli zamkniesz okno lub klikniesz poza nim bez zapisywania, pro\u015bba pozostanie dok\u0142adnie taka, jak by\u0142a. Po pomy\u015blnym zapisaniu pro\u015bba przejdzie do statusu&nbsp;<strong>Zamkni\u0119te<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Edytuj lub usu\u0144 pro\u015bb\u0119<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Otw\u00f3rz menu&nbsp;<strong>\u22ee<\/strong>&nbsp;na rozwini\u0119tej karcie:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Edytuj<\/strong>&nbsp;\u2013 zmie\u0144 dowolny szczeg\u00f3\u0142 (klienta, us\u0142ug\u0119, pracownika, daty\/godziny, komentarz).<\/li>\n\n\n\n<li><strong>Usu\u0144<\/strong>&nbsp;\u2013 usu\u0144 pro\u015bb\u0119. To jedyna akcja dost\u0119pna dla pro\u015bby ze statusem&nbsp;<strong>Zamkni\u0119te<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6ab70d0a10f54&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6ab70d0a10f54\" class=\"wp-block-image size-full is-resized wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"462\" height=\"604\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/Screen-Shot-2026-06-29-at-15.14.04.avif\" alt=\"\" class=\"wp-image-344777\" style=\"aspect-ratio:0.7648945802612858;width:343px;height:auto\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/Screen-Shot-2026-06-29-at-15.14.04.avif 462w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/Screen-Shot-2026-06-29-at-15.14.04-229x300.png 229w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/06\/Screen-Shot-2026-06-29-at-15.14.04-360x471.png 360w\" sizes=\"auto, (max-width: 462px) 100vw, 462px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Czego nie obejmuje ta funkcja<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pierwsza wersja listy oczekuj\u0105cych koncentruje si\u0119 na opisanym powy\u017cej procesie pracy recepcji. Poni\u017csze elementy&nbsp;<strong>nie<\/strong>&nbsp;s\u0105 jeszcze jej cz\u0119\u015bci\u0105:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Klienci nie mog\u0105 samodzielnie dodawa\u0107 si\u0119 do listy oczekuj\u0105cych przez rezerwacj\u0119 online.<\/li>\n\n\n\n<li>Nie ma osobnego raportu dla listy oczekuj\u0105cych.<\/li>\n\n\n\n<li>Nie ma automatyzacji ani wyzwalaczy (na przyk\u0142ad automatycznego powiadamiania klienta, gdy zwolni si\u0119 termin).<\/li>\n\n\n\n<li>Pro\u015bby z listy oczekuj\u0105cych nie s\u0105 przechowywane w historii wizyt klienta.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Czy klient zostanie powiadomiony?<\/strong>&nbsp;<br>Dodanie klienta do listy oczekuj\u0105cych&nbsp;<strong>nie<\/strong>&nbsp;wysy\u0142a \u017cadnego powiadomienia \u2013 to wewn\u0119trzny zapis dla Twojego zespo\u0142u. Gdy p\u00f3\u017aniej zarezerwujesz klienta z listy oczekuj\u0105cych, wizyta zostanie utworzona przez standardowy proces rezerwacji, wi\u0119c klient otrzyma zwyk\u0142e powiadomienia o rezerwacji.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pro\u015bba znikn\u0119\u0142a z listy \u2013 gdzie si\u0119 podzia\u0142a?<\/strong>&nbsp;<br>Sprawd\u017a filtry statusu i daty. Domy\u015blny widok to&nbsp;<strong>Aktywny<\/strong>&nbsp;dla wybranej daty; prze\u0142\u0105cz filtr statusu na&nbsp;<strong>Wygas\u0142e<\/strong>&nbsp;lub&nbsp;<strong>Zamkni\u0119te<\/strong>, a filtr daty na&nbsp;<strong>Wszystko<\/strong>, aby zobaczy\u0107 wszystkie pro\u015bby.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Czy mog\u0119 doda\u0107 pro\u015bb\u0119 bez konkretnej daty?<\/strong>&nbsp;<br>Tak \u2013 zaznacz&nbsp;<strong>O dowolnej porze w ci\u0105gu dnia<\/strong>&nbsp;albo pozostaw godzin\u0119 otwart\u0105. Pro\u015bby bez sta\u0142ej daty s\u0105 sortowane na koniec listy&nbsp;<strong>Nadchodz\u0105ce<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nie widz\u0119 kafelka Lista oczekuj\u0105cych.<\/strong>&nbsp;<br>Twoja rola nie ma uprawnienia&nbsp;<strong>Lista oczekuj\u0105cych<\/strong>. Popro\u015b w\u0142a\u015bciciela lub mened\u017cera o w\u0142\u0105czenie go w&nbsp;<strong>Zesp\u00f3\u0142 &gt; Lista pracownik\u00f3w &gt; Dost\u0119p<\/strong>, w bloku dost\u0119pu&nbsp;<strong>Kalendarz wizyt<\/strong>. Sprawd\u017a te\u017c, czy&nbsp;<strong>Lista oczekuj\u0105cych<\/strong>&nbsp;jest w\u0142\u0105czona w&nbsp;<strong>Ustawienia &gt; Kalendarz wizyt &gt; Rezerwacje i wizyty<\/strong>.<\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Lista oczekuj\u0105cych pozwala zachowa\u0107 pro\u015bb\u0119 klienta, gdy w danym momencie nie ma odpowiedniego terminu na rezerwacj\u0119 \u2013 zamiast traci\u0107 potencjalnego klienta albo zapisywa\u0107 informacj\u0119 na karteczce. Zapisujesz klienta, us\u0142ug\u0119 i terminy, kt\u00f3re mu odpowiadaj\u0105; p\u00f3\u017aniej, gdy zwolni si\u0119 miejsce, jednym ruchem zmieniasz t\u0119 pro\u015bb\u0119 w prawdziw\u0105 wizyt\u0119. Ten artyku\u0142 opisuje prac\u0119 po stronie recepcji: w\u0142\u0105czenie [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"doc_category":[3511],"doc_tag":[1462,1447,1507,1372,1402,1297,1432,1357],"class_list":["post-360159","docs","type-docs","status-publish","hentry","doc_category-kalendarz-wizyt","doc_tag-appointment-en","doc_tag-appointment-calendar-en","doc_tag-client-en","doc_tag-professional-en","doc_tag-receptionist-en","doc_tag-service-en","doc_tag-specialization-en","doc_tag-team-member-en"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"Lista oczekuj\u0105cych pozwala zachowa\u0107 pro\u015bb\u0119 klienta, gdy w danym momencie nie ma odpowiedniego terminu na rezerwacj\u0119 \u2013 zamiast traci\u0107 potencjalnego klienta albo zapisywa\u0107 informacj\u0119 na karteczce. 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