{"id":26010,"date":"2026-11-04T22:01:41","date_gmt":"2026-11-04T22:01:41","guid":{"rendered":"https:\/\/alteg.io\/?p=26010"},"modified":"2026-11-06T15:30:38","modified_gmt":"2026-11-06T15:30:38","slug":"integrated-payments-salon","status":"publish","type":"post","link":"https:\/\/alteg.io\/pl\/blog\/integrated-payments-salon\/","title":{"rendered":"Should your salon use integrated payments? Yes, here&#8217;s why"},"content":{"rendered":"<p>Yes. If your salon takes online appointments, sells memberships or wants fewer no-shows, integrated payments are worth setting up this month, not next year. When your booking system and your payment provider work as one, three separate jobs \u2013 booking, charging and reconciling \u2013 become one sequence. In <a href=\"https:\/\/alteg.io\/en\/online-booking\/\">Altegio<\/a>, appointment software for beauty, wellness, clinics, auto, fitness and other appointment-based businesses, you connect a payment provider such as Stripe, or Adyen in EU countries, and <a href=\"https:\/\/alteg.io\/en\/blog\/payment-processing-for-salons\/\">take payments in the same place<\/a> where you manage appointments. Altegio also follows a Zero-Competition Policy: it isn&#8217;t a marketplace, so clients book through links that belong only to your business, they don&#8217;t see competitors while booking, and your client base is never resold.<\/p>\n<p>The immediate wins are practical, not theoretical:<\/p>\n<ul>\n<li>Fewer no-shows, because a deposit or a linked card at booking gives clients a reason to come or to cancel in time.<\/li>\n<li>Faster reconciliation, because a payment taken by link or QR code marks the visit as paid and creates the financial records for it, instead of you totting up a till roll at 9pm.<\/li>\n<li>A smoother client experience: the deposit is paid while booking, and the rest can be paid from the client\u2019s phone.<\/li>\n<\/ul>\n<hr>\n<blockquote>\n<p><strong>TL;DR:<\/strong><\/p>\n<ul>\n<li>Ask for a deposit at booking on the services where a no-show hurts most. A modest deposit balances client commitment and booking flexibility.<\/li>\n<li>In Altegio, payment policies take a deposit with any payment provider connected in your region. A card guarantee, where the client links a card and is charged only for a late cancellation or a no-show, works with Adyen in EU countries.<\/li>\n<li>At the visit, clients pay in the visit window or by payment link or QR code. The visit is then shown as Paid, and financial and inventory transactions are created for it.<\/li>\n<li>Altegio charges no commission of its own on payments. Through Altegio, Adyen charges 0.99% + \u20ac0.20 on EEA consumer cards, and on an average turnover what you save on processing can cover the cost of your Altegio subscription.<\/li>\n<li>Before going live, test the exception paths: a declined card, a late cancellation, a no-show and a refund.<\/li>\n<\/ul>\n<\/blockquote>\n<hr>\n<h2 id=\"what-integrated-payments-actually-solve-for-a-salon\" tabindex=\"-1\">What integrated payments actually solve for a salon<\/h2>\n<p>Manual payment handling costs salons more than most owners realise, mostly in the gaps between systems. You take an appointment in one app, charge a card on a separate terminal, then match both against your records by hand on Sunday night. Every handoff is a place for errors, missed charges and client friction to creep in.<\/p>\n<p>Integrated payments close those gaps by making the appointment and the payment part of the same record. A client books a colour appointment and pays a deposit there and then, and when they pay the rest after the visit, the payment lands on the same visit without anyone touching a spreadsheet.<\/p>\n<p>No-shows respond particularly well to this. Moving the payment moment earlier, from the end of the service to the moment of booking, gives clients a stronger reason to turn up or to cancel in good time. The trade-off is friction: ask for full payment upfront for a quick blow-dry and some clients will simply book elsewhere. A modest deposit on longer or higher-value services tends to strike the right balance.<\/p>\n<p>Three things change once payments and appointments share one system:<\/p>\n<ol>\n<li><strong>Income becomes easier to plan.<\/strong> You can see which upcoming appointments are already secured by a deposit, rather than guessing who might cancel.<\/li>\n<li><strong>Reconciliation stops being a chore.<\/strong> Payments are recorded against visits and card fees can be written off automatically, so your Friday-night till count stops being a treasure hunt.<\/li>\n<li><strong>The client experience gets simpler.<\/strong> The client pays the deposit in the same flow as booking, can pay the rest from their phone and gets a confirmation and receipt after paying.<\/li>\n<\/ol>\n<p><strong>Pro Tip:<\/strong> <em>Don\u2019t leap straight to \u201ccharge full price at booking.\u201d Start with a modest deposit on the services where an empty slot costs you most, and add a card guarantee where your provider supports it. You\u2019ll cut no-shows without scaring off first-time clients.<\/em><\/p>\n<h2 id=\"how-does-the-payment-workflow-actually-run\" tabindex=\"-1\">How does the payment workflow actually run?<\/h2>\n<p>Here\u2019s the sequence a well-built integrated system follows. The order matters, because getting it wrong is where salons lose money. Using Altegio as the example:<\/p>\n<ol>\n<li><strong>Online booking.<\/strong> A payment policy you set for your Location applies to new online appointments that match its rules. The client either pays a deposit \u2013 any percentage of the price, up to 100% \u2013 or, with Adyen in EU countries, links a card as a guarantee. Before confirming, the client sees the amounts and the free cancellation window.<\/li>\n<li><strong>Before the visit.<\/strong> Automatic reminders go out between 1 and 24 hours before the appointment. If the client cancels late or doesn\u2019t come, the deposit stays with you or the fee you set is charged from the linked card, according to your policy.<\/li>\n<li><strong>At the visit.<\/strong> The deposit counts as the first payment for the visit. The rest is paid in the visit window \u2013 by cash, card, gift card, membership or the client\u2019s account balance \u2013 or by a payment link or QR code the client opens on their phone. Services and retail products added to the same visit are paid together.<\/li>\n<li><strong>The balance check.<\/strong> The visit window offers only the memberships and gift cards that apply to the services and products in the visit, and expired memberships can\u2019t be used. Apply the loyalty balance first and take only the remainder by card or payment link.<\/li>\n<li><strong>After payment.<\/strong> The visit is shown as Paid, and financial and inventory transactions are created for it. The card fee is written off automatically as the Acquiring fee expense item, based on the rate you set for each payment method or card brand.<\/li>\n<li><strong>End of the day.<\/strong> Check takings in the Daily financial report. Revenue in Altegio analytics counts Arrived visits, not payments received, so use the finance reports when you match money against your provider\u2019s payouts.<\/li>\n<\/ol>\n<p>That balance check matters more than it sounds. For salons running packages or memberships, using the membership first and charging only what is still owed avoids reversing a mistaken charge and chasing a refund afterwards.<\/p>\n<p>On the technical side, salons generally choose between three integration models:<\/p>\n<ul>\n<li><strong>Payments built into your salon software.<\/strong> In Altegio you connect a supported payment provider \u2013 Stripe, or Adyen in EU countries \u2013 in the settings, then configure and monitor payments in the same place as appointments. Which providers are available depends on your country.<\/li>\n<li><strong>A separate processor next to a separate booking tool.<\/strong> It works, but someone still has to match payments to appointments by hand.<\/li>\n<li><strong>A custom build on an API.<\/strong> Suited to multi-location chains with developers in-house, but overkill for most independent salons. Altegio has an Open API and webhooks for projects like this.<\/li>\n<\/ul>\n<p>Whichever route you take, confirm the basics: the provider is <strong>PCI DSS compliant<\/strong>, card details are <strong>tokenised<\/strong> and held by the provider rather than stored on your own systems, and <strong>3D Secure<\/strong> is active for online card payments. Supported methods should cover major cards plus Apple Pay and Google Pay at minimum. Adyen through Altegio also supports local methods such as BLIK and online banking in Poland, Bizum, Cartes Bancaires and Girocard.<\/p>\n<p>If you also take cards at the desk on a standalone terminal from your bank, record each payment in the visit under the matching payment method, so the fee for that method is accounted for too.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/alteg.io\/blog\/wp-content\/uploads\/2026\/08\/integrated-payments-salon-02.jpeg\" alt=\"Hands placing a card payment terminal on a salon reception desk\"><\/p>\n<h2 id=\"your-step-by-step-checklist-to-go-live\" tabindex=\"-1\">Your step-by-step checklist to go live<\/h2>\n<p>Rolling out integrated payments works best as a short, deliberate project rather than a flip of a switch. Follow this order and you\u2019ll catch problems before they reach a paying client.<\/p>\n<ol>\n<li><strong>Decide what you protect.<\/strong> Choose the services that need a deposit or a card guarantee, the deposit size, the free cancellation window and the fees for late cancellations and no-shows.<\/li>\n<li><strong>Connect a PCI-compliant provider.<\/strong> Connect Stripe or, in EU countries, Adyen, which adds the card guarantee and local payment methods. Check that 3D Secure is on and run a test payment from start to finish.<\/li>\n<li><strong>Set up fees and payroll.<\/strong> Enter the acquiring fee for each payment method or card brand in Payment methods and fees, and decide who covers the fee in payroll (Altegio offers five options).<\/li>\n<li><strong>Test the exception paths, not just the happy path.<\/strong> Simulate a declined card, a late cancellation, a no-show, a partial payment and a chargeback. Decide what happens to a deposit after a timely cancellation: in Altegio it stays on the client\u2019s balance for the next visit, and a refund is made manually through Client Refunds. Write down a clear process for the front desk to follow.<\/li>\n<li><strong>Train your team and update your policy.<\/strong> Rewrite your cancellation and payment terms in plain language, brief your team, then run a pilot with one team member\u2019s schedule before rolling out across the salon.<\/li>\n<\/ol>\n<p>Practical extras worth sorting during the pilot:<\/p>\n<ul>\n<li>Pay for a visit with a membership or a gift card and check that the balance goes down as expected.<\/li>\n<li>Take part of a payment at the desk and send the rest to the client by payment link.<\/li>\n<li>Print the static payment QR code for the reception desk and test it from a phone.<\/li>\n<li>Compare a week of takings in the Daily financial report with your provider\u2019s payout statement.<\/li>\n<\/ul>\n<h2 id=\"how-altegio-maps-onto-this-checklist\" tabindex=\"-1\">How Altegio maps onto this checklist<\/h2>\n<p>Altegio covers each step of this sequence inside one system rather than three bolted together. Appointments come in through <a href=\"https:\/\/alteg.io\/en\/online-booking\/\">online booking<\/a>, the payment policy protects the slot, the visit window takes the payment, and the finance module keeps the records.<\/p>\n<ul>\n<li><strong>No-show protection.<\/strong> <a href=\"https:\/\/alteg.io\/en\/payment-policy-no-show-protection\/\">Payment policies<\/a> take a deposit with any provider connected in your region. The card guarantee works with Adyen, in EU countries only.<\/li>\n<li><strong>One checkout for services, products and loyalty.<\/strong> Services and retail products sit in the same visit, and the client can pay with a membership, gift card, account balance, cash, card or a payment link.<\/li>\n<li><strong>Fees and payroll.<\/strong> Acquiring fees are set per payment method or card brand and written off automatically as an expense, and you choose how the fee is shared in <a href=\"https:\/\/alteg.io\/en\/calculation-of-salaries\/\">payroll<\/a>.<\/li>\n<li><strong>Finance records.<\/strong> <a href=\"https:\/\/alteg.io\/en\/finances-and-accounting\/\">Finances and accounting<\/a> include a P&amp;L report and a Daily financial report, and financial transactions export to Excel for your accountant. There is no direct sync with accounting software.<\/li>\n<\/ul>\n<p>Altegio doesn\u2019t charge its own commission on payments, so you pay only the provider\u2019s fees. With <a href=\"https:\/\/alteg.io\/en\/adyen\/\">Adyen in Altegio<\/a>, EEA consumer cards \u2013 about 90% of transactions \u2013 cost 0.99% + \u20ac0.20, EEA commercial cards 2.50% + \u20ac0.20 and non-EEA consumer cards 2.90% + \u20ac0.20. On a \u20ac60 colour appointment paid by an EEA consumer card, that is \u20ac0.59 + \u20ac0.20 = \u20ac0.79, and a \u20ac20 deposit costs about \u20ac0.40. On an average turnover, what you save on processing can cover the cost of your Altegio subscription. Payouts arrive weekly.<\/p>\n<p>To see the workflow running against your own appointments, start the <a href=\"https:\/\/alteg.io\/en\/onboarding\/first\/\">7-day free trial<\/a>. The <a href=\"https:\/\/alteg.io\/en\/pricing\/\">price<\/a> depends on the number of team members and the billing period, and migration and support are free.<\/p>\n<h2 id=\"key-takeaways\" tabindex=\"-1\">Key Takeaways<\/h2>\n<p>Integrated payments cut no-shows, speed up reconciliation and make paying simpler by putting the appointment and the payment in one record.<\/p>\n<table>\n<thead>\n<tr>\n<th>Point<\/th>\n<th>Details<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Payment moment matters<\/td>\n<td>A deposit or card guarantee at booking reduces no-shows and shows which appointments are already secured.<\/td>\n<\/tr>\n<tr>\n<td>Use loyalty balances first<\/td>\n<td>For membership or gift-card clients, apply the balance first and charge only the remainder.<\/td>\n<\/tr>\n<tr>\n<td>Test exception paths early<\/td>\n<td>Simulate declined cards, late cancellations, no-shows and refunds during setup, since this is where most systems fail.<\/td>\n<\/tr>\n<tr>\n<td>Confirm the security basics<\/td>\n<td>PCI DSS compliance, tokenisation and 3D Secure should all be active before go-live.<\/td>\n<\/tr>\n<tr>\n<td>Count the full fee<\/td>\n<td>Compare percentage and fixed fees, and set them per card brand so they land in your expenses automatically.<\/td>\n<\/tr>\n<tr>\n<td>Altegio unifies the workflow<\/td>\n<td>Online booking, payment policies, checkout, fees and finance reports work in one system, with no Altegio commission on payments.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"what-most-salon-owners-get-wrong-about-payments\" tabindex=\"-1\">What most salon owners get wrong about payments<\/h2>\n<p>The conventional advice on integrated payments stops at \u201cit reduces admin,\u201d which undersells the actual shift. The real change is in <em>when<\/em> money moves relative to the appointment, and most salons never rethink that timing. They put a card reader next to an old booking process and call it integration, when the genuine gain comes from tying the payment to the appointment itself.<\/p>\n<p>Where most guidance falls short is exception handling. Everyone talks about the happy path \u2013 client books, client pays, client shows up \u2013 but the businesses that actually save time decided in advance what happens when a card declines, a client cancels late or a membership balance doesn\u2019t match. That decision, made calmly before go-live, beats a flustered front-desk improvisation every time.<\/p>\n<p>So get the workflow right first: the deposit rules, using loyalty balances before charging, and the exception tests. Then compare providers on the full cost, not the headline rate. A fixed fee per transaction weighs more on small payments such as deposits, and non-EEA cards cost more, so check the whole fee table against your own mix of payments.<\/p>\n<h2 id=\"faq\" tabindex=\"-1\">FAQ<\/h2>\n<h3 id=\"what-counts-as-an-integrated-payment-system-for-a-salon\" tabindex=\"-1\">What counts as an integrated payment system for a salon?<\/h3>\n<p>It\u2019s a setup where your booking calendar and your payment provider share data, so a deposit taken at booking and the payment taken at the visit land on the same appointment, and your finance records update without manual entry.<\/p>\n<h3 id=\"which-payment-providers-can-i-connect-to-altegio\" tabindex=\"-1\">Which payment providers can I connect to Altegio?<\/h3>\n<p>Stripe, and Adyen in EU countries; which providers are available depends on your country. Deposits work with any provider connected in your region, while the card guarantee needs Adyen and works in EU countries only. Altegio doesn\u2019t add a commission of its own.<\/p>\n<h3 id=\"how-do-deposits-affect-no-show-rates\" tabindex=\"-1\">How do deposits affect no-show rates?<\/h3>\n<p>Moving the payment moment to booking, even with a partial deposit, gives clients a stronger reason to attend or to cancel in time. If they still don\u2019t come, the deposit covers part of the lost slot.<\/p>\n<h3 id=\"what-security-standards-should-i-check-before-switching\" tabindex=\"-1\">What security standards should I check before switching?<\/h3>\n<p>Confirm the provider is PCI DSS compliant, that card details are tokenised rather than stored on your own systems, and that 3D Secure is active for online card transactions.<\/p>\n<h3 id=\"will-integrated-payments-work-with-membership-clients\" tabindex=\"-1\">Will integrated payments work with membership or gift-card clients?<\/h3>\n<p>Yes. In Altegio the visit window offers only the memberships and gift cards that apply to the services in the visit, and expired memberships can\u2019t be used. Apply the balance first and take the remainder by card or payment link.<\/p>\n<h3 id=\"can-clients-pay-from-their-phone-after-the-visit\" tabindex=\"-1\">Can clients pay from their phone after the visit?<\/h3>\n<p>Yes. From the visit window you can send a payment link through the client\u2019s active channels, such as email, SMS or WhatsApp when that integration is connected, copy the link or show a QR code. After payment the visit is shown as Paid.<\/p>\n<h2 id=\"read-next\" tabindex=\"-1\">Read next<\/h2>\n<ul>\n<li><a href=\"https:\/\/alteg.io\/en\/blog\/payment-policy-card-guarantee-adyen\/\">Protect your most expensive slots: payment policies, card guarantee and Adyen<\/a><\/li>\n<li><a href=\"https:\/\/alteg.io\/en\/blog\/card-not-present-fees\/\">Card Not Present Fees: Appointment Businesses Pay Beyond the Rate<\/a><\/li>\n<li><a href=\"https:\/\/alteg.io\/en\/blog\/end-of-day-reconciliation\/\">End of Day Reconciliation: 6 Checks to Keep Salon Records Audit Ready<\/a><\/li>\n<li><a href=\"https:\/\/alteg.io\/en\/blog\/open-banking-payments\/\">Pay by bank in Europe: open banking for appointment businesses<\/a><\/li>\n<\/ul>\n<p><em>This article is general information, not legal or tax advice. Rules on cancellation fees and payments differ between EU countries, so check your national rules before you set your policy.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Deposits or a card guarantee at booking, payment by link or QR at the visit, fees recorded automatically: how integrated payments work, plus a checklist.<\/p>\n","protected":false},"author":34,"featured_media":25989,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"categories":[426,438],"tags":[974,78,383,286],"class_list":["post-26010","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-biznes","category-finanse","tag-card-payments","tag-finance","tag-fintech","tag-online-booking"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"Deposits or a card guarantee at booking, payment by link or QR at the visit, fees recorded automatically: how integrated payments work, plus a checklist.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Giorgio Altegi\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/alteg.io\/pl\/blog\/integrated-payments-salon\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 5.0.2\" \/>\n\t\t<meta property=\"og:locale\" content=\"pl_PL\" \/>\n\t\t<meta property=\"og:site_name\" content=\"The Altegio Times - Online Booking and Business Management Media\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Should your salon use integrated payments? 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