{"id":4603,"date":"2024-11-23T04:58:36","date_gmt":"2024-11-23T04:58:36","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/4904492285981\/"},"modified":"2024-12-20T14:05:59","modified_gmt":"2024-12-20T14:05:59","password":"","slug":"4904492285981","status":"publish","type":"docs","link":"https:\/\/alteg.io\/hu\/support\/knowledge-base\/4904492285981\/","title":{"rendered":"\u00c1ttekint\u00e9s &#8211; Telefon H\u00edv\u00e1sok"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Az\u00a0<\/span><strong>\u00c1ttekint\u00e9s \u2013 Telefon H\u00edv\u00e1sok<\/strong><span style=\"font-weight: 400;\">\u00a0men\u00fc tartalmazza az adott id\u0151szak alatt kivitelezett\u00a0<\/span><strong>minden h\u00edv\u00e1s<\/strong><span style=\"font-weight: 400;\">\u00a0r\u00e9szleteit. Ahhoz, hogy meghallgassa a r\u00f6gz\u00edtett h\u00edv\u00e1st, k\u00e9rj\u00fck kattintson a\u00a0<\/span><strong>Hivatkoz\u00e1s a bejegyz\u00e9sre<\/strong><span style=\"font-weight: 400;\">\u00a0gombra. A telefonh\u00edv\u00e1sok felv\u00e9teleit 1 \u00e9vig \u0151rizz\u00fck meg.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img decoding=\"async\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/5541991432989-1000x446.png\" alt=\"Telefon_h_v_sok_-_Google_Chrome_2022-06-15_at_12.20.02_PM.jpeg\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">A h\u00edv\u00e1sok r\u00e9szletez\u00e9se az al\u00e1bbi adatokat tartalmazza:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A h\u00edv\u00e1s d\u00e1tuma \u00e9s pontos ideje<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A h\u00edv\u00f3 sz\u00e1ma<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Id\u0151tartam (sec)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00dcgyn\u00f6k<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A r\u00f6gz\u00edtett besz\u00e9lget\u00e9s linkje<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">A h\u00edv\u00e1sr\u00e9szletez\u0151 let\u00f6lthet\u0151 Excel t\u00e1bl\u00e1zat form\u00e1j\u00e1ban.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Felh\u00edvjuk figyelm\u00e9t, hogy a h\u00edv\u00e1sr\u00e9szletez\u0151 adatok lek\u00e9r\u00e9s\u00e9hez n\u00e9lk\u00fcl\u00f6zhetetlen az IP-telefon h\u00edv\u00e1sokkal val\u00f3 integr\u00e1ci\u00f3 be\u00e1ll\u00edt\u00e1sa (virtu\u00e1lis telefonk\u00f6zponttal \u00e9s S\u00cdP-alap\u00faval is). Az integr\u00e1ci\u00f3 be\u00fczemel\u00e9s\u00e9hez k\u00e9rj\u00fck keresse fel az <\/span><strong>ALTEGIO<\/strong><span style=\"font-weight: 400;\">\u00a0automatiz\u00e1ci\u00f3s szak\u00e9rt\u0151it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A telefon h\u00edv\u00e1sok r\u00f6gz\u00edt\u00e9s\u00e9n k\u00edv\u00fcl, a telefonintegr\u00e1l\u00e1s tov\u00e1bbi sz\u00e1mos kieg\u00e9sz\u00edt\u0151 lehet\u0151s\u00e9get biztos\u00edt, amelyek seg\u00edtenek jav\u00edtani az \u00fcgyf\u00e9lkiszolg\u00e1l\u00e1s min\u0151s\u00e9g\u00e9n:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<span style=\"font-weight: 400;\">A vend\u00e9g bej\u00f6v\u0151 h\u00edv\u00e1s\u00e1n\u00e1l az <\/span><strong>ALTEGIO<\/strong><span style=\"font-weight: 400;\">\u00a0fi\u00f3k bal als\u00f3 sark\u00e1ban l\u00e1thatja annak nev\u00e9t \u00e9s telefonsz\u00e1m\u00e1t, aminek k\u00f6sz\u00f6nhet\u0151en\u00a0<\/span><strong>n\u00e9v szerint tudja k\u00f6sz\u00f6nteni a vend\u00e9get<\/strong><span style=\"font-weight: 400;\">. \u00cdgy leegyszer\u0171s\u00f6dik a vend\u00e9g bejegyz\u00e9s\u00e9nek folyamata. Tov\u00e1bb\u00e1 ezzel gyorsabban tud majd \u00e1tt\u00e9rni a vend\u00e9g adataihoz, ahol fel van t\u00fcntetve l\u00e1togat\u00e1sai el\u0151zm\u00e9nye, preferenci\u00e1i \u00e9s a t\u00f6rzsv\u00e1s\u00e1rl\u00f3i programban val\u00f3 r\u00e9szt v\u00e9tel st\u00e1tusza, ami a gyors helyzetfelm\u00e9r\u00e9sre ad lehet\u0151s\u00e9get, vagy ak\u00e1r\u00a0<\/span><strong>kieg\u00e9sz\u00edt\u0151 szolg\u00e1ltat\u00e1sok \u00e9rt\u00e9kes\u00edt\u00e9s\u00e9re<\/strong><span style=\"font-weight: 400;\">.<\/span>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<span style=\"font-weight: 400;\">Ha a vend\u00e9g nem szerepel a vend\u00e9g adatb\u00e1zisban, akkor kiz\u00e1r\u00f3lag csak a telefonsz\u00e1m\u00e1t fogja l\u00e1tni. A bejegyz\u00e9s l\u00e9trehoz\u00e1sakor a telefonsz\u00e1m m\u00e1r szerepelni fog a bejegyz\u00e9s ablak\u00e1ban,\u00a0<\/span><strong>\u00edgy azt nem kell k\u00fcl\u00f6n fel\u00edrni<\/strong><span style=\"font-weight: 400;\">.<\/span>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<span style=\"font-weight: 400;\">A telefonsz\u00e1m nincs hozz\u00e1k\u00f6tve konkr\u00e9t lok\u00e1ci\u00f3hoz, \u00edgy\u00a0<\/span><strong>b\u00e1rhonnan fogadhatja a h\u00edv\u00e1sokat<\/strong><span style=\"font-weight: 400;\">: ak\u00e1r mobilk\u00e9sz\u00fcl\u00e9ken, ak\u00e1r hagyom\u00e1nyos vezet\u00e9kes k\u00e9sz\u00fcl\u00e9ken.<\/span>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Ha a vend\u00e9g sokat v\u00e1rakozik, javasolhatja a visszah\u00edv\u00e1s opci\u00f3j\u00e1t, vagy\u00a0<\/span><strong>\u00e1tkapcsolhatja a h\u00edv\u00e1st<\/strong><span style=\"font-weight: 400;\">\u00a0egy m\u00e1sik szakemberhez.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Az\u00a0\u00c1ttekint\u00e9s \u2013 Telefon H\u00edv\u00e1sok\u00a0men\u00fc tartalmazza az adott id\u0151szak alatt kivitelezett\u00a0minden h\u00edv\u00e1s\u00a0r\u00e9szleteit. Ahhoz, hogy meghallgassa a r\u00f6gz\u00edtett h\u00edv\u00e1st, k\u00e9rj\u00fck kattintson a\u00a0Hivatkoz\u00e1s a bejegyz\u00e9sre\u00a0gombra. A telefonh\u00edv\u00e1sok felv\u00e9teleit 1 \u00e9vig \u0151rizz\u00fck meg. A h\u00edv\u00e1sok r\u00e9szletez\u00e9se az al\u00e1bbi adatokat tartalmazza: A h\u00edv\u00e1s d\u00e1tuma \u00e9s pontos ideje A h\u00edv\u00f3 sz\u00e1ma Id\u0151tartam (sec) \u00dcgyn\u00f6k A r\u00f6gz\u00edtett besz\u00e9lget\u00e9s linkje A h\u00edv\u00e1sr\u00e9szletez\u0151 let\u00f6lthet\u0151&hellip; <a class=\"more-link\" href=\"https:\/\/alteg.io\/hu\/support\/knowledge-base\/4904492285981\/\">Continue reading <span class=\"screen-reader-text\">\u00c1ttekint\u00e9s &#8211; Telefon H\u00edv\u00e1sok<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[452],"doc_tag":[1465,1792,2104,2104,2074],"class_list":{"0":"post-4603","1":"docs","2":"type-docs","3":"status-publish","4":"hentry","5":"doc_category-attekintes-menupont","6":"doc_tag-bejegyzes-hu","7":"doc_tag-elemzesek-hu","8":"doc_tag-excel-muveletek-hu","10":"doc_tag-integraciok-hu","11":"entry"},"aioseo_notices":[],"year_month":"2026-04","word_count":436,"total_views":"90","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/hu\/author\/altegio\/"},"doc_category_info":[{"term_name":"\u00c1ttekint\u00e9s - men\u00fcpont","term_url":"https:\/\/alteg.io\/hu\/support\/knowledge-base\/categories\/attekintes-menupont\/"}],"doc_tag_info":[{"term_name":"Bejegyz\u00e9s","term_url":"https:\/\/alteg.io\/hu\/support\/knowledge-base\/docs-tag\/bejegyzes-hu\/"},{"term_name":"Elemz\u00e9sek","term_url":"https:\/\/alteg.io\/hu\/support\/knowledge-base\/docs-tag\/elemzesek-hu\/"},{"term_name":"Excel m\u0171veletek","term_url":"https:\/\/alteg.io\/hu\/support\/knowledge-base\/docs-tag\/excel-muveletek-hu\/"},{"term_name":"Excel m\u0171veletek","term_url":"https:\/\/alteg.io\/hu\/support\/knowledge-base\/docs-tag\/excel-muveletek-hu\/"},{"term_name":"Integr\u00e1ci\u00f3k","term_url":"https:\/\/alteg.io\/hu\/support\/knowledge-base\/docs-tag\/integraciok-hu\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/hu\/support\/wp-json\/wp\/v2\/docs\/4603","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/hu\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/hu\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/hu\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/hu\/support\/wp-json\/wp\/v2\/comments?post=4603"}],"version-history":[{"count":1,"href":"https:\/\/alteg.io\/hu\/support\/wp-json\/wp\/v2\/docs\/4603\/revisions"}],"predecessor-version":[{"id":58647,"href":"https:\/\/alteg.io\/hu\/support\/wp-json\/wp\/v2\/docs\/4603\/revisions\/58647"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/hu\/support\/wp-json\/wp\/v2\/media?parent=4603"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/hu\/support\/wp-json\/wp\/v2\/doc_category?post=4603"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/hu\/support\/wp-json\/wp\/v2\/doc_tag?post=4603"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}