{"id":21475,"date":"2026-03-31T09:17:00","date_gmt":"2026-03-31T09:17:00","guid":{"rendered":"https:\/\/alteg.io\/blog\/altegio-ertesitesek-teljes-katalogus-ugyfel-es-munkatarsi-uzenetekhez\/"},"modified":"2026-03-31T09:17:00","modified_gmt":"2026-03-31T09:17:00","slug":"altegio-ertesitesek-teljes-katalogus-ugyfel-es-munkatarsi-uzenetekhez","status":"publish","type":"post","link":"https:\/\/alteg.io\/hu\/blog\/altegio-ertesitesek-teljes-katalogus-ugyfel-es-munkatarsi-uzenetekhez\/","title":{"rendered":"Altegio \u00e9rtes\u00edt\u00e9sek teljes katal\u00f3gusa \u00fcgyf\u00e9l- \u00e9s munkat\u00e1rsi \u00fczenetekhez"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Bevezet\u00e9s<\/h2>\n<p>Ez az oldal az Altegio \u00e1ltal k\u00fcldhet\u0151 \u00f6sszes alap\u00e9rtes\u00edt\u00e9st \u00f6sszegzi \u00fcgyfeleknek \u00e9s munkat\u00e1rsaknak, csatorn\u00e1k, id\u0151z\u00edt\u00e9si logika, sablonv\u00e1ltoz\u00f3k, opt-in be\u00e1ll\u00edt\u00e1sok, k\u00e9zbes\u00edt\u00e9si szolg\u00e1ltat\u00f3k \u00e9s be\u00e1ll\u00edt\u00e1si \u00fatvonalak szerint. Az Altegio term\u00e9k- \u00e9s t\u00e1mogat\u00e1si dokument\u00e1ci\u00f3j\u00e1ra \u00e9p\u00fcl, \u00e9s adminisztr\u00e1toroknak, illetve integr\u00e1toroknak k\u00e9sz\u00fclt megval\u00f3s\u00edt\u00e1si \u00fatmutat\u00f3k\u00e9nt.<\/p>\n<h2 class=\"wp-block-heading\">Csatorn\u00e1k \u00e9s k\u00e9zbes\u00edt\u00e9si szolg\u00e1ltat\u00f3k<\/h2>\n<ul class=\"wp-block-list\">\n<li>E-mail (minden helysz\u00ednen ingyenes). A Notifications fel\u00fcleten \u00e1ll\u00edthat\u00f3 be \u00e9s m\u00e1rk\u00e1zhat\u00f3; a v\u00e1laszok a v\u00e1llalkoz\u00e1s postal\u00e1d\u00e1j\u00e1ba \u00e9rkeznek. R\u00e9szletek \u00e9s p\u00e9ld\u00e1k: <a href=\"https:\/\/alteg.io\/uk\/sms-and-email-notification\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Altegio SMS &amp; Email<\/mark><\/a>.<\/li>\n<li>Altegio SMS &amp; Email, SMS integr\u00e1lt szolg\u00e1ltat\u00f3kon kereszt\u00fcl (glob\u00e1lis \u00e9s region\u00e1lis opci\u00f3kkal). P\u00e9ld\u00e1k \u00e9s \u00fatmutat\u00f3k: <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/8423101176861-altegio-and-sms-to\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">SMS.to<\/mark><\/a>, <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4908187500701-integration-of-altegio-and-fromni-sms-notifications\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Fromni<\/mark><\/a>, <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/9902353562525-altegio-apifonica-sms\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Apifonica<\/mark><\/a>, <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/10069459840669-altegio-%d0%b8-l-sim\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">L-SIM<\/mark><\/a>.<\/li>\n<li>WhatsApp (sablonok \u00e9s triggerekn\u00e9l integr\u00e1ci\u00f3kon kereszt\u00fcl; az \u00e1rak r\u00e9gi\u00f3nk\u00e9nt elt\u00e9rnek). \u00daj \u00e1rp\u00e9lda: 0,05 R$ \/ \u00fczenet \u00e9s k\u00e9sz sablonok Braz\u00edli\u00e1ban, 2025. j\u00falius 21-i bejelent\u00e9ssel. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/21683682759197-new-whatsapp-notification-pricing-and-template-options\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Friss\u00edt\u00e9s<\/mark><\/a>.<\/li>\n<li>Push \u00e9rtes\u00edt\u00e9sek (\u00fcgyf\u00e9lapp \u00e9s munkat\u00e1rsi app). Be\u00e1ll\u00edt\u00e1si \u00e9s kateg\u00f3riaoldalak: <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/client-mobile-app-altegio-me\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">\u00dcgyf\u00e9lapp<\/mark><\/a> \u00b7 <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/employee-mobile-app\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Munkat\u00e1rsi app<\/mark><\/a>.<\/li>\n<li>Viber (ahol el\u00e9rhet\u0151). Az \u00e9rtes\u00edt\u00e9si k\u00f6zpontban \u00e9rhet\u0151 el. <a href=\"https:\/\/alteg.io\/uk\/sms-and-email-notification\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Altegio SMS &amp; Email<\/mark><\/a>.<\/li>\n<\/ul>\n<p><strong>El\u0151felt\u00e9telek<\/strong><\/p>\n<ul class=\"wp-block-list\">\n<li>Csatorn\u00e1nk\u00e9nt csatlakoztass szolg\u00e1ltat\u00f3t az Integrations fel\u00fcleten, \u00e9s sz\u00fcks\u00e9g eset\u00e9n t\u00f6ltsd fel az egyenleget. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/business-setup\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">\u00c9rtes\u00edt\u00e9si index<\/mark><\/a><\/li>\n<li>Mapeld az alkalmazottakat a felhaszn\u00e1l\u00f3khoz, \u00e9s enged\u00e9lyezd a felhaszn\u00e1l\u00f3nk\u00e9nti k\u00e9zbes\u00edt\u00e9st. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4846568462237\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Felhaszn\u00e1l\u00f3i \u00e9rtes\u00edt\u00e9sek<\/mark><\/a><\/li>\n<li>SMS-k\u00f3dos folyamatokhoz el\u0151sz\u00f6r SMS-szolg\u00e1ltat\u00f3t kell csatlakoztatni. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/10535903380893\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Telefonsz\u00e1m-ellen\u0151rz\u00e9s SMS-sel<\/mark><\/a><\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\">\u00dcgyf\u00e9loldali \u00e9rtes\u00edt\u00e9st\u00edpusok<\/h2>\n<ul class=\"wp-block-list\">\n<li>Id\u0151pont-meger\u0151s\u00edt\u00e9si k\u00e9r\u00e9s (egy kattint\u00e1sos meger\u0151s\u00edt\u00e9s). Felt\u00e9tel: a l\u00e1togat\u00e1s st\u00e1tusza Pending; a rendszer a be\u00e1ll\u00edtott lead time szerint k\u00fcldi; meger\u0151s\u00edt\u00e9s ut\u00e1n a st\u00e1tusz Confirmed lesz. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/12216010315549\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">\u00datmutat\u00f3<\/mark><\/a><\/li>\n<li>Id\u0151pont-eml\u00e9keztet\u0151k (k\u00e9s\u0151 \u00e9rkez\u00e9sek \/ no-show cs\u00f6kkent\u00e9s\u00e9re). T\u00f6bbcsatorn\u00e1s: SMS \/ e-mail \/ WhatsApp \/ push \/ Viber. Az e-mail ingyenes. <a href=\"https:\/\/alteg.io\/uk\/sms-and-email-notification\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Altegio SMS &amp; Email<\/mark><\/a><\/li>\n<li>Foglal\u00e1s l\u00e9trej\u00f6tt \/ m\u00f3dosult \/ t\u00f6r\u00f6lt \u00e9rtes\u00edt\u00e9sek (\u00fcgyf\u00e9lnek). Csatorn\u00e1nk\u00e9nt konfigur\u00e1lhat\u00f3 a Notifications fel\u00fcleten. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/business-setup\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">\u00c9rtes\u00edt\u00e9si k\u00f6zpont<\/mark><\/a><\/li>\n<li>No-show \/ lemond\u00e1s ut\u00e1ni \u00fajrafoglal\u00e1si \u00f6szt\u00f6nz\u0151k. Csak akkor mennek ki, ha nincs j\u00f6v\u0151beli foglal\u00e1s; az \u00fczenet, az id\u0151z\u00edt\u00e9s \u00e9s a csatorna testreszabhat\u00f3. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/10782996601885\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">No-show ut\u00e1nk\u00f6vet\u00e9s<\/mark><\/a><\/li>\n<li>Online oszt\u00e1lyokhoz tartoz\u00f3 instrukci\u00f3k (linkk\u00fcld\u00e9s). Csak e-mailben m\u0171k\u00f6dik a csoportos \u00f3r\u00e1kn\u00e1l; a linket az esem\u00e9ny Instructions f\u00fcl\u00e9n kell megadni. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4859950165149-making-bookings-for-online-classes\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Online \u00f3r\u00e1k<\/mark><\/a><\/li>\n<li>Telefonsz\u00e1m-ellen\u0151rz\u00e9s (OTP az online foglal\u00e1s sor\u00e1n). SMS-szolg\u00e1ltat\u00f3 sz\u00fcks\u00e9ges; k\u00e9t standard sablon van; a 69 karakteres SMS-limit szegmensenk\u00e9nt \u00e9rv\u00e9nyes; a foglal\u00e1si folyamatban vagy a szem\u00e9lyes fi\u00f3k bel\u00e9p\u00e9sn\u00e9l is kik\u00e9nyszer\u00edthet\u0151. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/10535903380893\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">SMS-k\u00f3dos meger\u0151s\u00edt\u00e9s<\/mark><\/a><\/li>\n<li>Prom\u00f3ci\u00f3k a foglal\u00e1si folyamatban (nem \u00fczenet, hanem UI-prom\u00f3ci\u00f3). Bannerk\u00e9nt jelenik meg a widget k\u00e9perny\u0151in, analitikai taggel: clicked_promo_link. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/14563473505181-promotional-section-within-online-booking-widget\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Prom\u00f3blokk<\/mark><\/a><\/li>\n<li>Lojalit\u00e1s, aj\u00e1nd\u00e9kk\u00e1rtya \u00e9s tags\u00e1gi \u00e9rtes\u00edt\u00e9sek. A k\u00e1rtya- \u00e9s tags\u00e1gi logik\u00e1hoz kapcsol\u00f3dnak. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4905960584861-issuing-loyalty-cards-to-clients\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">K\u00e1rty\u00e1k<\/mark><\/a> \u00b7 <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4905979818397-loyalty-cards-transactions\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Tags\u00e1g<\/mark><\/a> \u00b7 <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/11867465100829-online-booking-with-membership\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Online booking with membership<\/mark><\/a><\/li>\n<li>\u00c9rt\u00e9kel\u00e9sk\u00e9r\u00e9s \u00e9s monitoring. Integr\u00e1ci\u00f3kon kereszt\u00fcl k\u00e9rhetsz v\u00e9lem\u00e9nyt; a Reports \u2192 Reviews fel\u00fcleten k\u00f6vethet\u0151. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/7347127430429\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Flowsell bot (reviews)<\/mark><\/a> \u00b7 <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4904349383197\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">\u00c9rt\u00e9kel\u00e9s riport<\/mark><\/a><\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\">Munkat\u00e1rsi \u00e9s adminisztr\u00e1tori \u00e9rtes\u00edt\u00e9sek<\/h2>\n<ul class=\"wp-block-list\">\n<li>Munkat\u00e1rsi foglal\u00e1si esem\u00e9nyek (l\u00e9trej\u00f6tt \/ m\u00f3dosult \/ t\u00f6r\u00f6lt), \u00fcgyf\u00e9ladatok, fizet\u00e9si dokumentumok, enged\u00e9lylej\u00e1rat, bej\u00f6v\u0151 h\u00edv\u00e1s riaszt\u00e1sok; felhaszn\u00e1l\u00f3nk\u00e9nti csatornaszab\u00e1lyoz\u00e1ssal. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4846568462237\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Felhaszn\u00e1l\u00f3i \u00e9rtes\u00edt\u00e9sek<\/mark><\/a><\/li>\n<li>A h\u00edv\u00e1sokhoz IP-telef\u00f3nia integr\u00e1ci\u00f3 sz\u00fcks\u00e9ges; a felv\u00e9telek 1 \u00e9vig t\u00e1rol\u00f3dnak; Excel export is el\u00e9rhet\u0151. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4904492285981\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">H\u00edv\u00e1sriport<\/mark><\/a><\/li>\n<li>Mobilalkalmaz\u00e1sban admin statisztik\u00e1k \u00e9s in-app analitika is el\u00e9rhet\u0151. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/22143454381085-administrator-s-personal-statistics-in-the-altegio-mobile-app\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Admin statisztik\u00e1k<\/mark><\/a> \u00b7 <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/20690504646429\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Notification Center<\/mark><\/a><\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\">\u00c9rtes\u00edt\u00e9si katal\u00f3gus (t\u00edpusok, csatorn\u00e1k, id\u0151z\u00edt\u00e9s, felt\u00e9telek)<\/h2>\n<figure class=\"wp-block-table\">\n<table class=\"has-fixed-layout\">\n<tbody>\n<tr>\n<td><strong>T\u00edpus<\/strong><\/td>\n<td><strong>C\u00e9lk\u00f6z\u00f6ns\u00e9g<\/strong><\/td>\n<td><strong>Csatorn\u00e1k<\/strong><\/td>\n<td><strong>Id\u0151z\u00edt\u00e9s<\/strong><\/td>\n<td><strong>El\u0151felt\u00e9telek<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Meger\u0151s\u00edt\u00e9si k\u00e9r\u00e9s<\/td>\n<td>\u00dcgyf\u00e9l<\/td>\n<td>SMS, e-mail, WhatsApp, push<\/td>\n<td>Az id\u0151pont el\u0151tt, amikor a st\u00e1tusz Pending<\/td>\n<td>Sablon enged\u00e9lyez\u00e9se; csatlakoztatott szolg\u00e1ltat\u00f3(k)<\/td>\n<\/tr>\n<tr>\n<td>Eml\u00e9keztet\u0151<\/td>\n<td>\u00dcgyf\u00e9l<\/td>\n<td>SMS, e-mail (ingyenes), WhatsApp, push, Viber<\/td>\n<td>Konfigur\u00e1lhat\u00f3 el\u0151zm\u00e9nyid\u0151(k) a l\u00e1togat\u00e1s el\u0151tt<\/td>\n<td>Szolg\u00e1ltat\u00f3k; helysz\u00ednenk\u00e9nti \u00fctemez\u00e9s<\/td>\n<\/tr>\n<tr>\n<td>M\u00f3dos\u00edt\u00e1s \/ lemond\u00e1s \u00e9rtes\u00edt\u0151<\/td>\n<td>\u00dcgyf\u00e9l<\/td>\n<td>SMS \/ e-mail \/ WhatsApp \/ push<\/td>\n<td>M\u00f3dos\u00edt\u00e1s vagy t\u00f6rl\u00e9s ut\u00e1n<\/td>\n<td>Szolg\u00e1ltat\u00f3k; az \u00e9rtes\u00edt\u00e9sek enged\u00e9lyezve<\/td>\n<\/tr>\n<tr>\n<td>\u00dajrafoglal\u00e1s no-show \/ lemond\u00e1s ut\u00e1n<\/td>\n<td>\u00dcgyf\u00e9l<\/td>\n<td>SMS, e-mail, push<\/td>\n<td>Elmaradt \/ t\u00f6r\u00f6lt id\u0151pont ut\u00e1n, ha nincs j\u00f6v\u0151beli foglal\u00e1s<\/td>\n<td>Felt\u00e9telszab\u00e1ly a sablonban<\/td>\n<\/tr>\n<tr>\n<td>OTP telefonsz\u00e1m-ellen\u0151rz\u00e9s<\/td>\n<td>\u00dcgyf\u00e9l<\/td>\n<td>SMS<\/td>\n<td>Foglal\u00e1s vagy bel\u00e9p\u00e9s sor\u00e1n<\/td>\n<td>SMS-szolg\u00e1ltat\u00f3; enged\u00e9lyez\u00e9s a widgetben<\/td>\n<\/tr>\n<tr>\n<td>Online \u00f3ra instrukci\u00f3k<\/td>\n<td>\u00dcgyf\u00e9l<\/td>\n<td>E-mail<\/td>\n<td>Az esem\u00e9ny linkj\u00e9nek hozz\u00e1ad\u00e1sa ut\u00e1n<\/td>\n<td>Event \u201cInstructions\u201d f\u00fcl<\/td>\n<\/tr>\n<tr>\n<td>\u00c9rt\u00e9kel\u00e9sk\u00e9r\u00e9s (boton kereszt\u00fcl)<\/td>\n<td>\u00dcgyf\u00e9l<\/td>\n<td>WhatsApp \/ Telegram<\/td>\n<td>L\u00e1togat\u00e1s ut\u00e1n<\/td>\n<td>Botintegr\u00e1ci\u00f3 (p\u00e9ld\u00e1ul Flowsell)<\/td>\n<\/tr>\n<tr>\n<td>Foglal\u00e1si esem\u00e9nyek<\/td>\n<td>Munkat\u00e1rs \/ admin<\/td>\n<td>SMS, e-mail, push<\/td>\n<td>L\u00e9trehoz\u00e1s \/ szerkeszt\u00e9s \/ t\u00f6rl\u00e9s sor\u00e1n<\/td>\n<td>Employee \u2194 user mapping; csatornabe\u00e1ll\u00edt\u00e1s<\/td>\n<\/tr>\n<tr>\n<td>Bej\u00f6v\u0151 h\u00edv\u00e1s riaszt\u00e1sok \/ napl\u00f3<\/td>\n<td>Munkat\u00e1rs \/ admin<\/td>\n<td>In-app + opcion\u00e1lis<\/td>\n<td>Val\u00f3s idej\u0171 \/ riport<\/td>\n<td>IP-telef\u00f3nia integr\u00e1ci\u00f3<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<h2 class=\"wp-block-heading\">Sablonv\u00e1ltoz\u00f3k (alapk\u00e9szlet)<\/h2>\n<ul class=\"wp-block-list\">\n<li>\u00dcgyfeleknek sz\u00f3l\u00f3 k\u00f6z\u00f6s v\u00e1ltoz\u00f3k: %CLIENT_NAME%, %DATE%, %LINK%, %BOOKING_LINK%, %SALON_TITLE%.<\/li>\n<li>Munkat\u00e1rsakra \/ szolg\u00e1ltat\u00f3kra: %POSITION_TITLE%, %MASTER_NAME%.<\/li>\n<li>A meger\u0151s\u00edt\u00e9si \u00e9s \u00fajraaktiv\u00e1l\u00e1si sablonok kifejezetten t\u00e1mogatj\u00e1k ezeket a v\u00e1ltoz\u00f3kat. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/12216010315549\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Meger\u0151s\u00edt\u00e9si k\u00e9r\u00e9s<\/mark><\/a> \u00b7 <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/10782996601885\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">No-show ut\u00e1nk\u00f6vet\u00e9s<\/mark><\/a><\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\">Id\u0151z\u00edt\u00e9s, sz\u0171r\u00e9s \u00e9s hat\u00e1rid\u0151k<\/h2>\n<ul class=\"wp-block-list\">\n<li>Meger\u0151s\u00edt\u00e9si k\u00e9r\u00e9sek: csak Pending l\u00e1togat\u00e1sra mennek ki; a linken t\u00f6rt\u00e9n\u0151 meger\u0151s\u00edt\u00e9s Confirmed \u00e1llapotot \u00e1ll\u00edt be. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/12216010315549\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">\u00datmutat\u00f3<\/mark><\/a><\/li>\n<li>\u00dajrafoglal\u00e1si \u00fczenetek: csak akkor k\u00fcldhet\u0151k, ha nincs j\u00f6v\u0151beli foglal\u00e1s; canceled \u00e9s no-show st\u00e1tuszra is m\u0171k\u00f6dik. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/10782996601885\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">\u00datmutat\u00f3<\/mark><\/a><\/li>\n<li>\u00d6nkiszolg\u00e1l\u00f3 hat\u00e1rid\u0151k: az online m\u00f3dos\u00edt\u00e1s \/ lemond\u00e1s cutoffja 48 \u00f3r\u00e1ig \u00e1ll\u00edthat\u00f3; az el\u0151re fizetett szolg\u00e1ltat\u00e1sok visszat\u00e9r\u00edt\u00e9se manu\u00e1lis. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4903499358237-setting-online-booking\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Online foglal\u00e1si opci\u00f3k<\/mark><\/a><\/li>\n<li>L\u00e1nc-szint\u0171 deduplik\u00e1ci\u00f3: a chain client database megakad\u00e1lyozza, hogy ugyanannak a szem\u00e9lynek t\u00f6bb helysz\u00ednen is duplik\u00e1lt h\u00edrlevelet k\u00fcldj. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4905437905565-chain-client-database\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">L\u00e1nc \u00fcgyf\u00e9ladatb\u00e1zis<\/mark><\/a>, <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4905599395101-what-tasks-are-solved-by-chain-analytics-and-the-client-database\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Chain analytics task<\/mark><\/a><\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\">Konfigur\u00e1ci\u00f3s \u00fatvonalak (gyorsind\u00edt\u00e1s)<\/h2>\n<ol class=\"wp-block-list\">\n<li>Csatlakoztasd csatorn\u00e1nk\u00e9nt a szolg\u00e1ltat\u00f3kat: SMS.to \/ Fromni \/ Apifonica \/ L-SIM az Integrations \u2192 Notifications alatt. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/8423101176861-altegio-and-sms-to\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">SMS.to<\/mark><\/a> \u00b7 <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4908187500701-integration-of-altegio-and-fromni-sms-notifications\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Fromni<\/mark><\/a> \u00b7 <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/9902353562525-altegio-apifonica-sms\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Apifonica<\/mark><\/a> \u00b7 <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/10069459840669-altegio-%d0%b8-l-sim\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">L-SIM<\/mark><\/a><\/li>\n<li>T\u00e9rk\u00e9pezd fel a felhaszn\u00e1l\u00f3kat az alkalmazottakhoz, majd enged\u00e9lyezd a felhaszn\u00e1l\u00f3nk\u00e9nti k\u00e9zbes\u00edt\u00e9st \u00e9s csatorn\u00e1kat. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4846568462237\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Felhaszn\u00e1l\u00f3i \u00e9rtes\u00edt\u00e9sek<\/mark><\/a><\/li>\n<li>Kapcsold be az \u00fcgyf\u00e9l-sablonokat \u00e9s az id\u0151z\u00edt\u00e9st a Settings \u2192 Notifications alatt (Confirmation, Reminder, Rebooking). <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/12216010315549\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Meger\u0151s\u00edt\u00e9s<\/mark><\/a> \u00b7 <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/10782996601885\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">No-show ut\u00e1nk\u00f6vet\u00e9s<\/mark><\/a><\/li>\n<li>Opcion\u00e1lis: kapcsold be az SMS-telefonellen\u0151rz\u00e9st az Online booking \u2192 Settings alatt. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/10535903380893\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">OTP<\/mark><\/a><\/li>\n<li>Adj hozz\u00e1 widgeten bel\u00fcli prom\u00f3blokkot, \u00e9s k\u00f6sd r\u00e1 az analitik\u00e1t, ha sz\u00fcks\u00e9ges. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/14563473505181-promotional-section-within-online-booking-widget\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Prom\u00f3blokk<\/mark><\/a> \u00b7 <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4903410465437\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Widget esem\u00e9nyek<\/mark><\/a> \u00b7 <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/21683682759197-new-whatsapp-notification-pricing-and-template-options\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">WhatsApp-friss\u00edt\u00e9s<\/mark><\/a><\/li>\n<\/ol>\n<h2 class=\"wp-block-heading\">Mintasz\u00f6vegek, azonnal haszn\u00e1lhat\u00f3 sablonok<\/h2>\n<ul class=\"wp-block-list\">\n<li>Meger\u0151s\u00edt\u00e9s (SMS \/ WA \/ e-mail): \u201c%CLIENT_NAME%, k\u00e9rj\u00fck er\u0151s\u00edtsd meg a %MASTER_NAME% \u00e1ltal kezelt id\u0151pontodat %DATE% napj\u00e1n. Koppints ide: %LINK%\u201d<\/li>\n<li>Eml\u00e9keztet\u0151 (e-mail, ingyenes): \u201cSzia %CLIENT_NAME%, v\u00e1runk %DATE% napj\u00e1n. K\u00e9rd\u00e9sed van? Erre az e-mailre v\u00e1laszolj.\u201d<\/li>\n<li>\u00dajrafoglal\u00e1s no-show \/ lemond\u00e1s ut\u00e1n: \u201c%CLIENT_NAME%, hi\u00e1nyozt\u00e1l nek\u00fcnk. Foglalj k\u00e9nyelmes id\u0151pontot itt: %BOOKING_LINK% \u2014 %SALON_TITLE%.\u201d<\/li>\n<li>Online \u00f3ra instrukci\u00f3k (csak e-mail): \u201cItt a linked az \u00f3r\u00e1hoz: csatlakozz itt. Kezd\u00e9s: %DATE%. Mentsd el ezt az e-mailt.\u201d<\/li>\n<li>Munkat\u00e1rsi foglal\u00e1si riaszt\u00e1s (push \/ e-mail): \u201c\u00daj foglal\u00e1sod \u00e9rkezett %DATE% napj\u00e1ra \u2014 n\u00e9zd meg a napt\u00e1radban.\u201d<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\">Analitika \u00e9s attrib\u00faci\u00f3 az \u00e9rtes\u00edt\u00e9sekhez<\/h2>\n<ul class=\"wp-block-list\">\n<li>K\u00f6vesd a widgetb\u0151l j\u00f6v\u0151 foglal\u00e1si t\u00f6lcs\u00e9resem\u00e9nyeket (booked, appointment_changed, widget_loaded, service_selected stb.) Google Analytics 4 \u00f6sszek\u00f6t\u00e9s\u00e9vel, k\u00fcl\u00f6n adatfolyammal minden foglal\u00e1si linkhez. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4903418881693\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">GA4 be\u00e1ll\u00edt\u00e1s<\/mark><\/a> \u00b7 <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4903410465437\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Esem\u00e9nylista<\/mark><\/a><\/li>\n<li>Opcion\u00e1lisan \u00e1tadhatod a Client ID-t az end-to-end analitik\u00e1hoz (UA legacy), vagy haszn\u00e1lhatod a GA4 megfelel\u0151 user property megold\u00e1sait. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4903416722205\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Client ID \u00e1tvitel<\/mark><\/a><\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\">Ir\u00e1ny\u00edt\u00e1s, hozz\u00e1j\u00e1rul\u00e1s \u00e9s k\u00e9zbes\u00edthet\u0151s\u00e9g<\/h2>\n<ul class=\"wp-block-list\">\n<li>Az e-mail korl\u00e1tlan \u00e9s ingyenes; m\u00e1rk\u00e1zhat\u00f3 sablonokkal \u00e9s kapcsolattart\u00e1si adatokkal dolgozz. <a href=\"https:\/\/alteg.io\/uk\/sms-and-email-notification\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Altegio SMS &amp; Email<\/mark><\/a><\/li>\n<li>Az SMS OTP sablonok fixek (k\u00e9t vari\u00e1ns), \u00e9s 69 karakterre korl\u00e1toz\u00f3dnak szegmensenk\u00e9nt; aktiv\u00e1l\u00e1s el\u0151tt legyen csatlakoztatott SMS-aggreg\u00e1tor. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/10535903380893\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">OTP<\/mark><\/a><\/li>\n<li>A l\u00e1nc-szint\u0171 \u00fcgyf\u00e9ladatb\u00e1zis k\u00f6zpontos\u00edtja a l\u00e1togat\u00e1st\u00f6rt\u00e9netet \u00e9s a h\u00edrlev\u00e9l-c\u00e9lz\u00e1st az \u00f6sszes telephely k\u00f6z\u00f6tt, hogy elker\u00fcld a duplik\u00e1ci\u00f3kat. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4905437905565-chain-client-database\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">L\u00e1nc \u00fcgyf\u00e9ladatb\u00e1zis<\/mark><\/a><\/li>\n<li>Az adatv\u00e9delem \u00e9s a szerepk\u00f6r\u00f6k be\u00e1ll\u00edt\u00e1s\u00e1n\u00e1l \u00fcgyelj arra, hogy a munkat\u00e1rsak csak a megengedett \u00fcgyf\u00e9lmez\u0151ket \u00e9s el\u00e9rhet\u0151s\u00e9gi adatokat l\u00e1ss\u00e1k. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4846977968669-appointment-calendar-access-rights\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Hozz\u00e1f\u00e9r\u00e9si jogok<\/mark><\/a> \u00b7 <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4846920531613\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Adatbiztons\u00e1g<\/mark><\/a><\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\">Hibaelh\u00e1r\u00edt\u00e1si ellen\u0151rz\u0151lista<\/h2>\n<ul class=\"wp-block-list\">\n<li>Nem ment el az \u00fczenet: ellen\u0151rizd a szolg\u00e1ltat\u00f3i kapcsolatot \/ egyenleget, valamint azt, hogy a sablon \u00e9s a csatorna enged\u00e9lyezve van-e az adott helysz\u00ednhez \/ felhaszn\u00e1l\u00f3hoz. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4846568462237\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">\u00c9rtes\u00edt\u00e9si be\u00e1ll\u00edt\u00e1sok<\/mark><\/a><\/li>\n<li>Az \u00fcgyf\u00e9l nem kapta meg az OTP-t: ellen\u0151rizd az SMS-szolg\u00e1ltat\u00f3i integr\u00e1ci\u00f3t \u00e9s az OTP bekapcsol\u00e1s\u00e1t a foglal\u00e1si \u0171rlapon. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/10535903380893\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">OTP<\/mark><\/a><\/li>\n<li>Duplik\u00e1lt megkeres\u00e9s t\u00f6bb telephelyen: haszn\u00e1lj Chain client database sz\u0171r\u0151ket, k\u00fcldj h\u00edrlevelet Chain szinten, \u00e9s ker\u00fcld a helysz\u00ednenk\u00e9nti ism\u00e9tl\u00e9st. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4905437905565-chain-client-database\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Chain client DB<\/mark><\/a><\/li>\n<li>Nem \u00e9rkezett meg az \u00f3ralink: eml\u00e9kezz r\u00e1, hogy az instrukci\u00f3k esem\u00e9nyekn\u00e9l csak e-mailben mennek ki. <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4859950165149-making-bookings-for-online-classes\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Online \u00f3r\u00e1k<\/mark><\/a><\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\">Gyors hivatkoz\u00e1s: hol kell be\u00e1ll\u00edtani<\/h2>\n<ul class=\"wp-block-list\">\n<li>Szolg\u00e1ltat\u00f3k: Integrations \u2192 Notifications (itt v\u00e1laszthat\u00f3 SMS \/ WhatsApp szolg\u00e1ltat\u00f3) \u00b7 t\u00f6ltsd fel a Billing fel\u00fcleten, ha sz\u00fcks\u00e9ges. <a href=\"https:\/\/alteg.io\/uk\/sms-and-email-notification\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">\u00c9rtes\u00edt\u00e9sek<\/mark><\/a>, <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4904349383197\/\"><mark style=\"color:#ffcb00\" class=\"has-inline-color\">Reviews report<\/mark><\/a><\/li>\n<li>\u00dcgyf\u00e9lsablonok: Settings \u2192 Notifications (Confirmation, Reminder, Re-engage).<\/li>\n<li>Felhaszn\u00e1l\u00f3nk\u00e9nti k\u00e9zbes\u00edt\u00e9s: Settings \u2192 System settings \u2192 Notifications; rendeld hozz\u00e1 az alkalmazottat a felhaszn\u00e1l\u00f3hoz, \u00e9s v\u00e1laszd ki a csatorn\u00e1kat.<\/li>\n<li>OTP: Online booking \u2192 Settings \u2192 Request phone confirmation (SMS code).<\/li>\n<li>Prom\u00f3blokk: Online booking \u2192 New widget \u2192 Promo block f\u00fcl.<\/li>\n<li>Monitoring: cseng\u0151 ikon (Notification Center); Reports \u2192 Reviews.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Teljes \u00e1ttekint\u00e9s az Altegio \u00e9rtes\u00edt\u00e9si lehet\u0151s\u00e9geir\u0151l: csatorn\u00e1k, sablonok, id\u0151z\u00edt\u00e9s, szolg\u00e1ltat\u00f3k, analitika \u00e9s hibaelh\u00e1r\u00edt\u00e1s.<\/p>\n","protected":false},"author":34,"featured_media":19504,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[298,298],"tags":[],"class_list":["post-21475","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ugyfelek"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.9 - aioseo.com -->\n\t<meta name=\"description\" content=\"Teljes \u00e1ttekint\u00e9s az Altegio \u00e9rtes\u00edt\u00e9si lehet\u0151s\u00e9geir\u0151l: csatorn\u00e1k, sablonok, id\u0151z\u00edt\u00e9s, szolg\u00e1ltat\u00f3k, analitika \u00e9s hibaelh\u00e1r\u00edt\u00e1s.\" \/>\n\t<meta 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