{"id":8865,"date":"2024-11-22T17:05:37","date_gmt":"2024-11-22T17:05:37","guid":{"rendered":"https:\/\/alteg.io\/?page_id=8865"},"modified":"2026-10-14T00:31:55","modified_gmt":"2026-10-14T00:31:55","slug":"contact","status":"publish","type":"page","link":"https:\/\/alteg.io\/en\/contact\/","title":{"rendered":"Contact Altegio"},"content":{"rendered":"
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contact altegio \u00b7 01 \/ 06<\/p>\n\t\t\t\t\t

How can we help?<\/h1>\n\t\t\t\t\t

Tell us what you're working on, and we'll point you to the right people \u2013 sales, support, partnerships or marketing. One page, no guessing which address to write to<\/p>\n\t\t

\n \t\t\t\n\tI'm new to Altegio\n<\/a>\n\t\t\t\t\t\n\tI'm already a client\n<\/a>\n\t\t\t\t\t\n\tPartners, marketing and media\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n
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ways to reach us<\/p>\n\t\t\t\t\t

Pick a channel<\/p>\n\t\t\n<\/div>\n

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online<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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\n \t\t\t\n\tWhatsApp\n<\/a>\n\t\t\t\t\t

+48 732 228 410 \u00b7 any request, routed to the right team<\/p>\n\t\t\n<\/div>\n

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chat<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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\n \t\t\t\n\tTelegram\n<\/a>\n\t\t\t\t\t

@altegio_bot \u00b7 questions and requests<\/p>\n\t\t\n<\/div>\n

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chat<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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\n \t\t\t\n\tEmail support\n<\/a>\n\t\t\t\t\t

support@alteg.io \u00b7 routed by region<\/p>\n\t\t\n<\/div>\n

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email<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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\n \t\t\t\n\tContacts by country\n<\/a>\n\t\t\t\t\t

local WhatsApp and email in seven countries \u2013 see the list below<\/p>\n\t\t\n<\/div>\n

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by country<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t\t\n

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Already signed in? The chat in the bottom-left corner of Altegio is the fastest route \u2013 it opens with your location attached<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n

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14 000+<\/p>\n\t\t\t\t\t

clients trust us with their businesses<\/p>\n\t\t\n<\/div>\n

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7 offices<\/p>\n\t\t\t\t\t

EU, UAE, Latin America, Central Asia<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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130+<\/p>\n\t\t\t\t\t

professionals working worldwide<\/p>\n\t\t\n<\/div>\n

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95 000<\/p>\n\t\t\t\t\t

specialists use the platform every day<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n

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\n \t\t\t\\<\/span>\n\t\t\t\t\tnew to altegio<\/span>\n\t\t\n<\/div>\n
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Looking\u00a0at\u00a0Altegio for\u00a0your\u00a0business?<\/h2>\n\t\t\t\t\t

Three ways to start, depending on how much you already know. Every one of them ends with a\u00a0real\u00a0person\u00a0from\u00a0the\u00a0team if you want one<\/p>\n\t\t

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\n \t\t\t\"Smartphone\t\t\n<\/div>\n
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talk to sales<\/p>\n\t\t\t\t\t

Plans, pricing and consultation<\/h3>\n\t\t\t\t\t

A sales specialist answers in chat \u2013 which plan fits, how the price is calculated per location, what a migration from your current system looks like<\/p>\n\t\t\n<\/div>\n

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Which plan fits one location or a chain<\/p>\n\t\t\t\t\t

Migration from your current system<\/p>\n\t\t\t\t\t

Sales in your language \u2013 see contacts by country<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

\n \t\t\t\n\tContacts by country\n<\/a>\n\t\t\t\t\t\n\tMessage us on WhatsApp\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n
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\n \t\t\t\"Calendar\t\t\n<\/div>\n
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try it yourself<\/p>\n\t\t\t\t\t

Sign up for a trial \u2013 a manager will get in touch<\/h3>\n\t\t\t\t\t

Seven days with the full functionality: schedule, online booking, client base, notifications, payroll, inventory. No card needed. The team helps with setup and consultation while you test<\/p>\n\t\t\n<\/div>\n

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Set up your service calendar and online booking<\/p>\n\t\t\t\t\t

Import your client base and services on day one<\/p>\n\t\t\t\t\t

Connect payment providers to receive payments<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

\n \t\t\t\n\tStart a 7-day free trial\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n
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\n \t\t\t\"Black\t\t\n<\/div>\n
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compare plans<\/p>\n\t\t\t\t\t

See what a subscription costs for your size<\/h3>\n\t\t\t\t\t

A flat price set only by your team size and licence term, with bigger discounts on 3-, 6- and 12-month plans. The calculator shows your exact amount before you talk to anyone<\/p>\n\t\t\n<\/div>\n

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0% commission on appointments \u2013 you keep every cent<\/p>\n\t\t\t\t\t

All features, migration and training included in the price<\/p>\n\t\t\t\t\t

Schedule, clients, payroll and finances in one subscription<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

\n \t\t\t\n\tSee pricing\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n
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\n \t\t\t\\<\/span>\n\t\t\t\t\talready a client<\/span>\n\t\t\n<\/div>\n
\n \n<\/div>\n\t\t\t03 \/ 06<\/span>\n\t\t\n<\/div>\n\t\t\t

Already run your business on Altegio?<\/h2>\n\t\t\t\t\t

Support lives inside the app \u2013 that's where your account, your location and your history are, so nobody has to ask \"which company are you?\" first<\/p>\n\t\t

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\n \t\t\t\"Monitor\t\t\n<\/div>\n
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fastest \u00b7 in-app chat<\/p>\n\t\t\t\t\t

Write to support from inside Altegio<\/h3>\n\t\t\t\t\t

Click the paper-plane icon in the bottom-left corner of the screen. The chat opens with your location attached, so the support specialist starts with context instead of questions<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

\n \t\t\t\n\tSign in and open the chat\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n
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\n \t\t\t\"Open\t\t\n<\/div>\n
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self-service<\/p>\n\t\t\t\t\t

Knowledge base<\/h3>\n\t\t\t\t\t

Step-by-step guides for every module \u2013 online booking, notifications, payroll, inventory, integrations \u2013 updated with each release. Most \"how do I\" questions are answered there in a minute<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

\n \t\t\t\n\tOpen the knowledge base\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n
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subscription and locations<\/p>\n\t\t\t\t\t

Renewals, plan changes, new locations<\/h3>\n\t\t\t\t\t

Most of this you do yourself, right in the app. Renew, switch plan or change the billing period in your personal account under Subscription; add or remove locations from your chain settings. For a tricky case or a detail to double-check, your personal manager is one message away in the bottom-left chat<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

\n \t\t\t\n\tOpen your personal account\n<\/a>\n\t\t\t\t\t\n\tHow to reach your manager\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n
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\n \t\t\t\"Discount\t\t\n<\/div>\n
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billing, refunds and invoices<\/p>\n\t\t\t\t\t

Downgrades, recalculations and refunds<\/h3>\n\t\t\t\t\t

Reducing your team size, downgrading a plan, a mid-period recalculation, a refund or a copy of an invoice \u2013 support handles these, checking your billing history and sorting out the numbers. Write from the in-app chat, or to support@alteg.io<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

\n \t\t\t\n\tEmail support about billing\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t\t

Prefer WhatsApp or email? Every country has its own WhatsApp and mailbox, answered by the local team \u2013 see contacts by country below<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n

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<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t
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\n \t\t\t\\<\/span>\n\t\t\t\t\tcontacts by country<\/span>\n\t\t\n<\/div>\n
\n \n<\/div>\n\t\t\t04 \/ 06<\/span>\n\t\t\n<\/div>\n\t\t\t

Pick your country<\/h2>\n\t\t\t\t\t

Each country has its own WhatsApp and mailbox, answered by the local team. Scroll the row to find yours; if your country isn't listed, the global WhatsApp works from anywhere in English<\/p>\n\t\t

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Global<\/h4>\n\t\t\t\t\t

english \u00b7 any country<\/p>\n\t\t\n<\/div>\n

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WhatsApp<\/p>\n\t\t\t\t\t\n\t+48 732 228 410\n<\/a>\n\t\t\n<\/div>\n

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Telegram<\/p>\n\t\t\t\t\t\n\t@altegio_bot\n<\/a>\n\t\t\n<\/div>\n

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Email<\/p>\n\t\t\t\t\t\n\tsupport@alteg.io\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n

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sales<\/p>\n\t\t\n<\/div>\n

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support<\/p>\n\t\t\n<\/div>\n

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partnerships<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n

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Hungary<\/h4>\n\t\t\t\t\t

europe \u00b7 magyar \u00b7 english<\/p>\n\t\t\n<\/div>\n

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WhatsApp<\/p>\n\t\t\t\t\t\n\t+48 732 228 410\n<\/a>\n\t\t\n<\/div>\n

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Email<\/p>\n\t\t\t\t\t\n\tsupport@alteg.io\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n

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sales<\/p>\n\t\t\n<\/div>\n

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support<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n

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Poland<\/h4>\n\t\t\t\t\t

europe \u00b7 polski<\/p>\n\t\t\n<\/div>\n

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WhatsApp<\/p>\n\t\t\t\t\t\n\t+48 732 228 410\n<\/a>\n\t\t\n<\/div>\n

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Email<\/p>\n\t\t\t\t\t\n\tsupport@alteg.io\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n

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sales<\/p>\n\t\t\n<\/div>\n

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support<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n

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Ukraine<\/h4>\n\t\t\t\t\t

europe \u00b7 \u0443\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u0430<\/p>\n\t\t\n<\/div>\n

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WhatsApp<\/p>\n\t\t\t\t\t\n\t+380 44 350 2473\n<\/a>\n\t\t\n<\/div>\n

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Email<\/p>\n\t\t\t\t\t\n\tsupport@altegio.com.ua\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n

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sales<\/p>\n\t\t\n<\/div>\n

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support<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n

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Czech Republic<\/h4>\n\t\t\t\t\t

europe \u00b7 \u010de\u0161tina<\/p>\n\t\t\n<\/div>\n

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WhatsApp<\/p>\n\t\t\t\t\t\n\t+420 292 333 771\n<\/a>\n\t\t\n<\/div>\n

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Email<\/p>\n\t\t\t\t\t\n\tsupport@alteg.io\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n

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sales<\/p>\n\t\t\n<\/div>\n

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support<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n

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United Arab Emirates<\/h4>\n\t\t\t\t\t

middle east \u00b7 english<\/p>\n\t\t\n<\/div>\n

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WhatsApp<\/p>\n\t\t\t\t\t\n\t+48 732 228 410\n<\/a>\n\t\t\n<\/div>\n

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Email<\/p>\n\t\t\t\t\t\n\tsupport@alteg.io\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n

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sales<\/p>\n\t\t\n<\/div>\n

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support<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n

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Brazil<\/h4>\n\t\t\t\t\t

latin america \u00b7 portugu\u00eas<\/p>\n\t\t\n<\/div>\n

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WhatsApp<\/p>\n\t\t\t\t\t\n\t+55 11 5461 6077\n<\/a>\n\t\t\n<\/div>\n

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Email<\/p>\n\t\t\t\t\t\n\tsuporte@alteg.io\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n

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sales<\/p>\n\t\t\n<\/div>\n

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support<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n

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Kazakhstan<\/h4>\n\t\t\t\t\t

central asia \u00b7 \u0440\u0443\u0441\u0441\u043a\u0438\u0439 \u00b7 english<\/p>\n\t\t\n<\/div>\n

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WhatsApp<\/p>\n\t\t\t\t\t\n\t+48 732 228 410\n<\/a>\n\t\t\n<\/div>\n

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Email<\/p>\n\t\t\t\t\t\n\tsupport@alteg.io\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n

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sales<\/p>\n\t\t\n<\/div>\n

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support<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n

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Uzbekistan<\/h4>\n\t\t\t\t\t

central asia \u00b7 \u0440\u0443\u0441\u0441\u043a\u0438\u0439 \u00b7 english<\/p>\n\t\t\n<\/div>\n

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WhatsApp<\/p>\n\t\t\t\t\t\n\t+48 732 228 410\n<\/a>\n\t\t\n<\/div>\n

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Email<\/p>\n\t\t\t\t\t\n\tsupport@alteg.io\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n

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sales<\/p>\n\t\t\n<\/div>\n

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support<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t\t

Running a chain across several countries? Write to support@alteg.io once \u2013 the team assigns one manager for all your locations. Seven offices in the EU, UAE, Latin America and Central Asia; postal addresses are on the Terms of Use. For a data or privacy request, write to the same address with \"Privacy\" in the subject line<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n

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\n \t\t\t\\<\/span>\n\t\t\t\t\tpartners, marketing and media<\/span>\n\t\t\n<\/div>\n
\n \n<\/div>\n\t\t\t05 \/ 06<\/span>\n\t\t\n<\/div>\n\t\t\t

Work with Altegio<\/h2>\n\t\t\t\t\t

Open API, a Marketplace with 60+ integrations and a team that answers proposals rather than filing them. If you help service businesses succeed like we do, let's connect<\/p>\n\t\t

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\n \t\t\t\"Three-armed\t\t\n<\/div>\n
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integrations and partners<\/p>\n\t\t\t\t\t

Build on Altegio or resell it<\/h3>\n\t\t\t\t\t

Payment providers, telephony, messengers, marketing tools, software distributors \u2013 the partner programme covers integrations, referrals and regional resale<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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Development<\/p>\n\t\t

\n \t\t\t\n\tAPI documentation\n<\/a>\n\t\t\t\t\t\n\tMCP & AI\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n
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Partnership<\/p>\n\t\t\t\t\t\n\tBecome a partner\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n

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\n \t\t\t\"Portable\t\t\n<\/div>\n
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marketing and pr<\/p>\n\t\t\t\t\t

Co-marketing, media, events and press<\/h3>\n\t\t\t\t\t

Joint campaigns, industry events, sponsorship, interviews and comments for the press. Send the proposal to the region it concerns \u2013 it lands with the marketer who owns that market<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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Global<\/p>\n\t\t\t\t\t\n\tmarketing@alteg.io\n<\/a>\n\t\t\n<\/div>\n

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CIS<\/p>\n\t\t\t\t\t\n\tmarketing.cis@alteg.io\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n

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Ready to see it in action?<\/h2>\n\t\t\t\t\t

Start a 7-day free trial \u2013 the full product, no card, and the team on chat while you set it up<\/p>\n\t\t\n<\/div>\n

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\n \t\t\t\n\tStart a 7-day free trial\n<\/a>\n\t\t\t\t\t\n\tSign in\n<\/a>\n\t\t\n<\/div>\n\t\t\t

14 000+ businesses \u00b7 95 000 specialists every day<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"

contact altegio \u00b7 01 \/ 06 How can we help? Tell us what you’re working on, and we’ll point you to the right people \u2013 sales, support, partnerships or marketing. One page, no guessing which address to write to I’m new to Altegio I’m already a client Partners, marketing and media ways to reach us […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_monsterinsights_skip_tracking":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-8865","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t