{"id":360357,"date":"2026-08-17T07:25:31","date_gmt":"2026-08-17T07:25:31","guid":{"rendered":"https:\/\/alteg.io\/support\/knowledge-base\/altegio-and-ziflow-whatsapp-telegram\/"},"modified":"2026-09-01T14:20:13","modified_gmt":"2026-09-01T14:20:13","password":"","slug":"altegio-and-ziflow-whatsapp-telegram","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/altegio-and-ziflow-whatsapp-telegram\/","title":{"rendered":"Altegio and ZiFlow (WhatsApp \/ Telegram)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>ZiFlow<\/strong> is an AI employee for WhatsApp and Telegram. It answers clients 24\/7, advises them, books them into the Altegio appointment log against the real schedule, sends visit reminders and wins back clients who have not been in for a while.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Developer: ZiFlow.me (Ziflow Mi LLP, Kazakhstan). Website: <a href=\"https:\/\/ziflow.me\">ziflow.me<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What ZiFlow can do<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>answers clients on WhatsApp and Telegram around the clock, including nights and weekends;<\/li>\n\n\n\n<li>books into the Altegio appointment log against the current free schedule;<\/li>\n\n\n\n<li>reschedules and cancels appointments when the client asks;<\/li>\n\n\n\n<li>sends visit reminders 24 hours and 2 hours ahead;<\/li>\n\n\n\n<li>asks for a 1\u20135 rating after the visit;<\/li>\n\n\n\n<li>wins back &#8220;sleeping&#8221; clients after 30 \/ 60 \/ 90 \/ 180 days;<\/li>\n\n\n\n<li>segments the base into new, returning and lost clients;<\/li>\n\n\n\n<li>runs the conversations, with the option for a manager to take over manually;<\/li>\n\n\n\n<li>understands voice messages and answers them on the substance;<\/li>\n\n\n\n<li>remembers a client&#8217;s visit history, discounts and preferences;<\/li>\n\n\n\n<li>helps with online payment in the chat (including Kaspi Pay, where available);<\/li>\n\n\n\n<li>sends the owner a digest in Telegram: revenue, the monthly plan, reports by team member.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Once connected, services and specialists are pulled from Altegio automatically.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Languages: Russian, Kazakh, English.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How it works<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The client writes on WhatsApp or Telegram.<\/li>\n\n\n\n<li>The AI works out the request: a booking, a reschedule, a cancellation, a question or a payment.<\/li>\n\n\n\n<li>If a booking is needed, the bot offers free slots from the Altegio schedule.<\/li>\n\n\n\n<li>The client picks a time and the appointment appears in the Altegio log.<\/li>\n\n\n\n<li>Reminders go out before the visit; afterwards you can ask for a rating.<\/li>\n\n\n\n<li>Complex conversations can be taken over by a human manager at any point.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">ZiFlow also has a separate AI manager in Telegram: using data from Altegio, it answers questions about revenue, occupancy and free slots.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What this gives the business<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>fewer no-shows, thanks to reminders and offering a reschedule instead of a cancellation;<\/li>\n\n\n\n<li>more bookings without loading the receptionist, including at night and at weekends;<\/li>\n\n\n\n<li>clients who have not been in for 30+ days come back;<\/li>\n\n\n\n<li>time saved: the AI covers the routine and a person steps in only for the hard cases;<\/li>\n\n\n\n<li>oversight for the owner through digests in Telegram.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Availability<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In the marketplace the application is available in:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kazakhstan<\/li>\n\n\n\n<li>Kyrgyzstan<\/li>\n\n\n\n<li>Uzbekistan<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Pricing<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">From <strong>9,900 \u20b8\/month<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Trial period: <strong>3 days<\/strong>, no card required.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The website also lists these plans for Altegio clients:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Basic: 14,900 \u20b8\/month<\/li>\n\n\n\n<li>Standard: 34,900 \u20b8\/month<\/li>\n\n\n\n<li>Pro: 39,900 \u20b8\/month<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For current terms and limits, see <a href=\"https:\/\/ziflow.me\">ziflow.me<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How to connect<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In Altegio, switch to <strong>Administration<\/strong> mode.<\/li>\n\n\n\n<li>Open <strong>Integrations<\/strong> and find <strong>ZiFlow<\/strong> in the <strong>AI Apps &amp; Assistants<\/strong> category or through the search.<\/li>\n\n\n\n<li>You can also open the app card via the <a href=\"https:\/\/app.alteg.io\/e\/mp_1786_ziflowme_iisotrudnik_v_whatsapp_telegram\/\">direct link<\/a>.<\/li>\n\n\n\n<li>Click <strong>Connect<\/strong>.<\/li>\n\n\n\n<li>Connect WhatsApp and\/or Telegram and follow the prompts in the service. The website states that setup takes about 10 minutes, and can even be done by voice after you sign up.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Frequently asked questions<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Do I need technical knowledge?<\/strong><br>No. You just connect Altegio and a messenger.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Does the bot book straight into Altegio?<\/strong><br>Yes. Appointments go into the Altegio log against the real free schedule. Services and specialists are pulled in automatically.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Can I step into a conversation?<\/strong><br>Yes. There is manual takeover: a manager can pick up the conversation at any moment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What about clients who have not been in touch for a long time?<\/strong><br>The AI can find &#8220;sleeping&#8221; clients itself and win them back with a personal message.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Is there a trial period?<\/strong><br>Yes, 3 days free, no card required.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Support<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>website: <a href=\"https:\/\/ziflow.me\">ziflow.me<\/a><\/li>\n\n\n\n<li>Telegram: <a href=\"https:\/\/t.me\/ZiFlowSupportBot\">@ZiFlowSupportBot<\/a><\/li>\n\n\n\n<li>privacy policy: <a href=\"https:\/\/ziflow.me\/privacy\">ziflow.me\/privacy<\/a><\/li>\n<\/ul>\n\n","protected":false},"excerpt":{"rendered":"<p>ZiFlow is an AI employee for WhatsApp and Telegram. It answers clients 24\/7, advises them, books them into the Altegio appointment log against the real schedule, sends visit reminders and wins back clients who have not been in for a while. Developer: ZiFlow.me (Ziflow Mi LLP, Kazakhstan). Website: ziflow.me. What ZiFlow can do Once connected, [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"doc_category":[3226],"doc_tag":[1462,1507,1759,1729,1744],"class_list":["post-360357","docs","type-docs","status-publish","hentry","doc_category-ai-apps-assistants","doc_tag-appointment-en","doc_tag-client-en","doc_tag-lost-en","doc_tag-new-en","doc_tag-returning-en"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"ZiFlow is an AI employee for WhatsApp and Telegram. 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