{"id":289738,"date":"2026-03-05T13:51:59","date_gmt":"2026-03-05T13:51:59","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/?post_type=docs&p=289738"},"modified":"2026-03-19T15:58:15","modified_gmt":"2026-03-19T15:58:15","password":"","slug":"235243","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/235243\/","title":{"rendered":"Adding an assistant to an appointment"},"content":{"rendered":"\n

The system lets you use assistants when providing services during appointments. You can assign one or several assistants to a single appointment \u2014 they will work together with the main staff member.<\/p>\n\n\n\n

Before you start, you need to enable assisting for the required team members.<\/strong><\/p>\n\n\n\n

You can enable assisting in the team member profile<\/strong> on the Settings<\/strong> tab (Administration mode<\/strong>> Team > Team members list)<\/strong>.<\/p>\n\n\n\n

\"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

\u0410dding assistants to an appointment can be done as follows:<\/p>\n\n\n\n

    \n
  1. Before adding an assistant, make sure the team member has the permissions to add, edit, and remove assistants \/ change assistants\u2019 reward share<\/strong> enabled. More details on how to configure these permissions in the booking window are provided in the article.<\/li>\n<\/ol>\n\n\n\n
    \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n
      \n
    1. Open the appointment. In the center of the window, click the arrow, then select + Add assistant<\/strong>.<\/li>\n<\/ol>\n\n\n\n
      \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n
        \n
      1. In the Assistant<\/strong> field, select the team member who will act as an assistant, and specify the Assistant compensation share<\/strong> (the percentage of the assistant\u2019s reward they will receive for providing this service).<\/li>\n<\/ol>\n\n\n\n
        \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

        If two or more assistants are involved in the service, add multiple team member.<\/p>\n\n\n\n

        \n

        Note<\/strong><\/p>\n\n\n\n

        If in the General payroll settings<\/strong> (Payroll > General settings<\/strong>) you set that each assistant receives the full commission amount specified in the service settings regardless of the number of participants, then 100%<\/strong> will be set by default in the booking window. You can change it manually.<\/p>\n\n\n\n

        If you set that each assistant receives only a portion of their commission, the system will distribute the commission proportionally among all assistants added to the service. With this setting, you can\u2019t change the reward share in the booking window.<\/p>\n<\/blockquote>\n\n\n\n

        How to configure payroll accrual for assistants is described in the article Assistant commission settings<\/a><\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"

        The system lets you use assistants when providing services during appointments. You can assign one or several assistants to a single appointment \u2014 they will work together with the main staff member. Before you start, you need to enable assisting for the required team members. You can enable assisting in the team member profile on… Continue reading Adding an assistant to an appointment<\/span><\/a><\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[44],"doc_tag":[1462,1387,1924,1297,1342,1357],"class_list":["post-289738","docs","type-docs","status-publish","hentry","doc_category-how-to-work-with-the-appointment-calendar","doc_tag-appointment-en","doc_tag-assistant-en","doc_tag-payroll-en","doc_tag-service-en","doc_tag-team-en","doc_tag-team-member-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":279,"total_views":"25","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"lilit.m@alteg.io","author_nicename":"lilit-malteg-io","author_url":"https:\/\/alteg.io\/en\/author\/lilit-malteg-io\/"},"doc_category_info":[{"term_name":"How to work with the Appointment Calendar","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/how-to-work-with-the-appointment-calendar\/"}],"doc_tag_info":[{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Assistant","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/assistant-en\/"},{"term_name":"Payroll","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/payroll-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"},{"term_name":"Team","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/team-en\/"},{"term_name":"Team Member","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/team-member-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/289738","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=289738"}],"version-history":[{"count":7,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/289738\/revisions"}],"predecessor-version":[{"id":300658,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/289738\/revisions\/300658"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=289738"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=289738"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=289738"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}