{"id":269566,"date":"2026-02-04T15:19:53","date_gmt":"2026-02-04T15:19:53","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/?post_type=docs&#038;p=269566"},"modified":"2026-02-09T11:34:47","modified_gmt":"2026-02-09T11:34:47","password":"","slug":"269059","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/269059\/","title":{"rendered":"How to Prepare for Access Changes and Pay Only for the Team Members You Really Need"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Altegio has updated how team member access works.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Now, whether a team member is billable depends on <strong>their access rights<\/strong>, not on the <strong>role name<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Billable rights<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Billable rights include <strong>any actions that change data in the system<\/strong>, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>create<\/li>\n\n\n\n<li>edit<\/li>\n\n\n\n<li>delete<\/li>\n\n\n\n<li>modify<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If a team member has <strong>at least one<\/strong> of these rights anywhere in the system, they are considered <strong>billable<\/strong>.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">A team member who provides services but does not have system access permissions is considered <strong>paid<\/strong>.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\">Non-billable rights<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Non-billable rights are <strong>view\/read-only<\/strong> access (with <strong>no ability<\/strong> to make changes).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Two new non-billable access levels<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Two new non-billable access levels have been added to help businesses set up their teams more flexibly:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1) Viewer \u2014 safe read-only access<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>view\/read rights only<\/li>\n\n\n\n<li>no rights to edit\/create\/delete<\/li>\n\n\n\n<li>no schedule (the team member does not participate in scheduling)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2) System Manager \u2014 team and subscription management<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>full view rights<\/li>\n\n\n\n<li>can manage team (create\/edit\/invite team members)<\/li>\n\n\n\n<li>access to subscription payment \/ billing<\/li>\n\n\n\n<li>no schedule (the team member does not participate in scheduling)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This article will help you prepare in advance for the changes, set up access correctly, and avoid unnecessary costs after switching to the new terms.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>When the changes apply<\/strong><br><br>The changes apply <strong>only<\/strong> when you <strong>purchase a new subscription \/ switch to a new subscription<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Auto-renewal counts as purchasing a new subscription<\/strong>, so the new terms will take effect starting with the <strong>next charge<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your <strong>current subscription<\/strong> will continue to work under the <strong>old rules<\/strong> until you switch.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Buying <strong>additional team subscriptions<\/strong> within your current subscription does <strong>not<\/strong> switch you to the new terms.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">Why it\u2019s important to prepare in advance<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After switching to a new subscription, some companies may notice that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the \u201cnon-billable owner\u201d no longer remains non-billable<\/li>\n\n\n\n<li>team members who used to be considered non-billable but had edit rights become billable<\/li>\n\n\n\n<li>the billable team member limit may be exceeded<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To avoid this, it\u2019s important to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>remove unnecessary editing rights<\/li>\n\n\n\n<li>move team members to non-billable roles<\/li>\n\n\n\n<li>reduce the number of owners to the real minimum<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Scenarios where billable rights are not needed (you can make the team member non-billable)<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1) Owner\/partner who only monitors performance<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Situation:<\/strong> views reports, finances, analytics, but does not make changes.<br><strong>Best fit:<\/strong> <strong>View-only<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2) Analyst \/ marketer who only needs to view data<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Situation:<\/strong> analyzes reports, monitors metrics, but doesn\u2019t change appointments\/clients.<br><strong>Best fit:<\/strong> <strong>View-only<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3) Owner\u2019s assistant \/ manager who handles staff and billing (no schedule)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Situation:<\/strong> adds team members, manages access rights, tracks subscription payments.<br><strong>Best fit:<\/strong> <strong>System Manager<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4) Chain director \/ investor \/ observer<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Situation:<\/strong> needs access to \u201csee how the business is doing,\u201d without management.<br><strong>Best fit:<\/strong> <strong>View-only<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5) HR \/ staffing specialist who manages the team in the system<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Situation:<\/strong> the company has an HR\/office manager responsible for staff, but they don\u2019t participate in salon operations and don\u2019t work with appointments.<br><strong>Best fit:<\/strong> <strong>System Manager<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Scenarios where a team member needs billable rights<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1) Professional\/provider who is booked by clients<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Situation:<\/strong> the team member is on the schedule and clients can book them.<br>Even with minimal rights, <strong>being in the schedule makes them billable<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2) Owner who also provides services<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Situation:<\/strong> the team member is the company owner but also provides services and is on the schedule (clients book them).<br>Access will be <strong>billable<\/strong> because they participate in scheduling.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>If a team member is on the schedule, they are billable regardless of rights set or role chosen.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3) Front desk receptionist<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Situation:<\/strong> creates\/reschedules\/cancels appointments, edits services\/visits, sells products, updates service pricing.<br>This team member has billable rights (create\/edit) and will count toward the subscription.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4) Inventory manager<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Situation:<\/strong> writes off stock, processes sales, changes balances, edits items.<br>They have editing rights in Inventory, so they are billable.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5) Salon manager with rights to edit module settings<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Situation:<\/strong> changes system settings, edits team member schedules, processes supplier transactions, etc.<br>They are billable because they can make changes in system settings.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to change a role and edit access rights<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <strong>Settings &gt; Team<\/strong>.<\/li>\n\n\n\n<li>In the <strong>Role<\/strong> column, click the team member\u2019s role.<br><\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a44d26e35125&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a44d26e35125\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"552\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-04-at-19.14.33-1024x552.png\" alt=\"\" class=\"wp-image-269572\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-04-at-19.14.33-1024x552.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-04-at-19.14.33-300x162.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-04-at-19.14.33-768x414.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-04-at-19.14.33-1536x827.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-04-at-19.14.33-2048x1103.png 2048w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-04-at-19.14.33-360x194.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-04-at-19.14.33-1568x844.png 1568w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Choose a non-billable role from the list: <strong>System Manager<\/strong> or <strong>Viewer<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a44d26e3626c&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a44d26e3626c\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"623\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-04-at-19.15.44-1024x623.png\" alt=\"\" class=\"wp-image-269590\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-04-at-19.15.44-1024x623.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-04-at-19.15.44-300x183.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-04-at-19.15.44-768x467.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-04-at-19.15.44-1536x934.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-04-at-19.15.44-2048x1246.png 2048w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-04-at-19.15.44-360x219.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-04-at-19.15.44-1568x954.png 1568w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Or adjust billable rights by removing the checkmarks.<br>Remember: <strong>all create \/ edit \/ delete rights are billable<\/strong>.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a44d26e37332&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a44d26e37332\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"366\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-04-at-19.17.26-1024x366.png\" alt=\"\" class=\"wp-image-269608\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-04-at-19.17.26-1024x366.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-04-at-19.17.26-300x107.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-04-at-19.17.26-768x275.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-04-at-19.17.26-1536x549.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-04-at-19.17.26-2048x733.png 2048w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-04-at-19.17.26-360x129.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-04-at-19.17.26-1568x561.png 1568w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Click <strong>Save<\/strong> in the bottom-right corner.<\/li>\n\n\n\n<li>After that, go to the\u00a0<strong>Team member list<\/strong>\u00a0and change the employee\u2019s subscription to\u00a0<strong>Free<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a44d26e3847f&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a44d26e3847f\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"636\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-09-at-12.30.40-1024x636.png\" alt=\"\" class=\"wp-image-272038\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-09-at-12.30.40-1024x636.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-09-at-12.30.40-300x186.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-09-at-12.30.40-768x477.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-09-at-12.30.40-360x224.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-09-at-12.30.40.png 1116w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The system will recalculate the number of billable team members, and the limit will go down. In <strong>Billing > Subscription<\/strong> you may then see a plan available with fewer team members.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">If you need help<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019re unsure how to set up rights properly, contact your personal manager at Altegio. Their contact details are available in <strong>Reports &gt; Upcoming Visits<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Altegio has updated how team member access works. Now, whether a team member is billable depends on their access rights, not on the role name. Billable rights Billable rights include any actions that change data in the system, such as: If a team member has at least one of these rights anywhere in the system, [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"doc_category":[96],"doc_tag":[1462,1447,1624,2086,1639,1609,1372,1357],"class_list":["post-269566","docs","type-docs","status-publish","hentry","doc_category-pricing","doc_tag-appointment-en","doc_tag-appointment-calendar-en","doc_tag-billable-team-member-en","doc_tag-billing-en","doc_tag-non-billable-team-member-en","doc_tag-online-booking-en","doc_tag-professional-en","doc_tag-team-member-en"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.9 - aioseo.com -->\n\t<meta name=\"description\" content=\"Altegio has updated how team member access works. 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