{"id":268204,"date":"2026-02-03T08:32:37","date_gmt":"2026-02-03T08:32:37","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/?post_type=docs&#038;p=268204"},"modified":"2026-03-31T11:26:07","modified_gmt":"2026-03-31T11:26:07","password":"","slug":"268204","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/268204\/","title":{"rendered":"WAxSMS Integration"},"content":{"rendered":"\n<p>WAxSMS is a WhatsApp and SMS aggregator in Altegio that allows you to send notifications via WhatsApp or SMS.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d2fe492424a&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d2fe492424a\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"578\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-03-at-12.29.38-1024x578.png\" alt=\"\" class=\"wp-image-268213\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-03-at-12.29.38-1024x578.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-03-at-12.29.38-300x169.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-03-at-12.29.38-768x433.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-03-at-12.29.38-1536x867.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-03-at-12.29.38-2048x1156.png 2048w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-03-at-12.29.38-360x203.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2026\/02\/Screen-Shot-2026-02-03-at-12.29.38-1568x885.png 1568w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>WhatsApp is the most popular messaging app, with around 2 billion monthly users.<br>WhatsApp is one of the most effective ways for businesses to communicate with clients.<br>Increase the number of completed appointments and reduce late arrivals with WhatsApp and SMS notifications.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Convenient communication with clients with WAxSMS integration<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reduce late arrivals and missed appointments by <strong>60%<\/strong>.<\/li>\n\n\n\n<li>Appointment reminders and confirmations are sent to your clients automatically \u2014 they won\u2019t forget about their visit.<\/li>\n\n\n\n<li>Use WhatsApp and SMS channels for:\n<ul class=\"wp-block-list\">\n<li>Instant notifications.<\/li>\n\n\n\n<li>Sending only useful messages.<\/li>\n\n\n\n<li>Making admin work easier.<\/li>\n\n\n\n<li>Mass promotional messaging.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>60%<\/strong> repeat visits<\/li>\n\n\n\n<li><strong>70%<\/strong> customer loyalty<\/li>\n<\/ul>\n\n\n\n<p>By connecting WAxSMS integration, you automatically get a free <strong>Start<\/strong> package with all features for testing.<\/p>\n\n\n\n<p>You can test our service for free in 2 clicks (simple connection by scanning a QR code).<\/p>\n\n\n\n<p>We offer a flexible payment system for <strong>1, 3, 6, or 12 months<\/strong> \u2014 use the menu <strong>Connect \u2192 Settings \u2192 Plans<\/strong>.<\/p>\n\n\n\n<p>You can use our notification service without paying per message.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">SMS notifications<\/h2>\n\n\n\n<p>Use your Android devices as an SMS gateway \u2014 this is cheaper than connecting via third-party gateways.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">WhatsApp notifications<\/h2>\n\n\n\n<p>Use WhatsApp for your marketing campaigns or notifications \u2014 our platform provides tools to help you get started.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">WAxSMS features<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sending all notifications from ALTEGIO via WhatsApp or SMS without paying per message.<\/li>\n\n\n\n<li>SMS notifications via an Android mobile app, using a plan with free SMS from your mobile operator.<\/li>\n\n\n\n<li>Cascading message delivery: <strong>WhatsApp &gt; SMS &gt; (Telegram coming soon)<\/strong>.<\/li>\n\n\n\n<li>Telegram notifications (coming soon).<\/li>\n\n\n\n<li>Review filtering (coming soon).<\/li>\n\n\n\n<li>Mass promotional messaging to your client list.<\/li>\n\n\n\n<li>Spintax for text randomization <code>{hello|hi}<\/code> to help avoid spam filters. Supports text formatting and emojis.<\/li>\n\n\n\n<li>Webhooks and task automation: auto-replies by keywords, event-based actions, and more.<\/li>\n\n\n\n<li>Analytics and history of sent and received SMS and WhatsApp messages.<\/li>\n\n\n\n<li>Support via Telegram and a ticket system.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Connection<\/h2>\n\n\n\n<p>To connect the integration, from the left menu panel in Altegio go to<strong> Administration<\/strong> mode > <strong>Integrations<\/strong>. In the search bar, type <strong>WAxSMS<\/strong> > <strong>Connect<\/strong>.<\/p>\n\n\n\n<p>Follow the instructions to complete the integration setup.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>WAxSMS is a WhatsApp and SMS aggregator in Altegio that allows you to send notifications via WhatsApp or SMS. WhatsApp is the most popular messaging app, with around 2 billion monthly users.WhatsApp is one of the most effective ways for businesses to communicate with clients.Increase the number of completed appointments and reduce late arrivals with&hellip; <a class=\"more-link\" href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/268204\/\">Continue reading <span class=\"screen-reader-text\">WAxSMS Integration<\/span><\/a><\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[100,106],"doc_tag":[1789,1462,2086,1507,2071],"class_list":["post-268204","docs","type-docs","status-publish","hentry","doc_category-integrations","doc_category-sms-provider-integration","doc_tag-analytics-en","doc_tag-appointment-en","doc_tag-billing-en","doc_tag-client-en","doc_tag-integrations-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":342,"total_views":"63","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"lilit.m@alteg.io","author_nicename":"lilit-malteg-io","author_url":"https:\/\/alteg.io\/en\/author\/lilit-malteg-io\/"},"doc_category_info":[{"term_name":"Integrations","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/integrations\/"},{"term_name":"SMS-provider integration","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/sms-provider-integration\/"}],"doc_tag_info":[{"term_name":"Analytics","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/analytics-en\/"},{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Billing","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/billing-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Integrations","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/integrations-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/268204","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=268204"}],"version-history":[{"count":4,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/268204\/revisions"}],"predecessor-version":[{"id":315253,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/268204\/revisions\/315253"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=268204"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=268204"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=268204"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}