{"id":268204,"date":"2026-02-03T08:32:37","date_gmt":"2026-02-03T08:32:37","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/?post_type=docs&p=268204"},"modified":"2026-03-31T11:26:07","modified_gmt":"2026-03-31T11:26:07","password":"","slug":"268204","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/268204\/","title":{"rendered":"WAxSMS Integration"},"content":{"rendered":"\n

WAxSMS is a WhatsApp and SMS aggregator in Altegio that allows you to send notifications via WhatsApp or SMS.<\/p>\n\n\n\n

\"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

WhatsApp is the most popular messaging app, with around 2 billion monthly users.
WhatsApp is one of the most effective ways for businesses to communicate with clients.
Increase the number of completed appointments and reduce late arrivals with WhatsApp and SMS notifications.<\/p>\n\n\n\n

Convenient communication with clients with WAxSMS integration<\/h2>\n\n\n\n
    \n
  • Reduce late arrivals and missed appointments by 60%<\/strong>.<\/li>\n\n\n\n
  • Appointment reminders and confirmations are sent to your clients automatically \u2014 they won\u2019t forget about their visit.<\/li>\n\n\n\n
  • Use WhatsApp and SMS channels for:\n
      \n
    • Instant notifications.<\/li>\n\n\n\n
    • Sending only useful messages.<\/li>\n\n\n\n
    • Making admin work easier.<\/li>\n\n\n\n
    • Mass promotional messaging.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
    • 60%<\/strong> repeat visits<\/li>\n\n\n\n
    • 70%<\/strong> customer loyalty<\/li>\n<\/ul>\n\n\n\n

      By connecting WAxSMS integration, you automatically get a free Start<\/strong> package with all features for testing.<\/p>\n\n\n\n

      You can test our service for free in 2 clicks (simple connection by scanning a QR code).<\/p>\n\n\n\n

      We offer a flexible payment system for 1, 3, 6, or 12 months<\/strong> \u2014 use the menu Connect \u2192 Settings \u2192 Plans<\/strong>.<\/p>\n\n\n\n

      You can use our notification service without paying per message.<\/p>\n\n\n\n

      SMS notifications<\/h2>\n\n\n\n

      Use your Android devices as an SMS gateway \u2014 this is cheaper than connecting via third-party gateways.<\/p>\n\n\n\n

      WhatsApp notifications<\/h2>\n\n\n\n

      Use WhatsApp for your marketing campaigns or notifications \u2014 our platform provides tools to help you get started.<\/p>\n\n\n\n

      WAxSMS features<\/h2>\n\n\n\n
        \n
      • Sending all notifications from ALTEGIO via WhatsApp or SMS without paying per message.<\/li>\n\n\n\n
      • SMS notifications via an Android mobile app, using a plan with free SMS from your mobile operator.<\/li>\n\n\n\n
      • Cascading message delivery: WhatsApp > SMS > (Telegram coming soon)<\/strong>.<\/li>\n\n\n\n
      • Telegram notifications (coming soon).<\/li>\n\n\n\n
      • Review filtering (coming soon).<\/li>\n\n\n\n
      • Mass promotional messaging to your client list.<\/li>\n\n\n\n
      • Spintax for text randomization {hello|hi}<\/code> to help avoid spam filters. Supports text formatting and emojis.<\/li>\n\n\n\n
      • Webhooks and task automation: auto-replies by keywords, event-based actions, and more.<\/li>\n\n\n\n
      • Analytics and history of sent and received SMS and WhatsApp messages.<\/li>\n\n\n\n
      • Support via Telegram and a ticket system.<\/li>\n<\/ul>\n\n\n\n

        Connection<\/h2>\n\n\n\n

        To connect the integration, from the left menu panel in Altegio go to Administration<\/strong> mode > Integrations<\/strong>. In the search bar, type WAxSMS<\/strong> > Connect<\/strong>.<\/p>\n\n\n\n

        Follow the instructions to complete the integration setup.<\/p>\n","protected":false},"excerpt":{"rendered":"

        WAxSMS is a WhatsApp and SMS aggregator in Altegio that allows you to send notifications via WhatsApp or SMS. WhatsApp is the most popular messaging app, with around 2 billion monthly users.WhatsApp is one of the most effective ways for businesses to communicate with clients.Increase the number of completed appointments and reduce late arrivals with […]<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"doc_category":[100,106],"doc_tag":[1789,1462,2086,1507,2071],"class_list":["post-268204","docs","type-docs","status-publish","hentry","doc_category-integrations","doc_category-sms-provider-integration","doc_tag-analytics-en","doc_tag-appointment-en","doc_tag-billing-en","doc_tag-client-en","doc_tag-integrations-en"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t