{"id":266575,"date":"2026-02-03T09:36:38","date_gmt":"2026-02-03T09:36:38","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/?post_type=docs&p=266575"},"modified":"2026-02-05T10:46:20","modified_gmt":"2026-02-05T10:46:20","password":"","slug":"266536","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/266536\/","title":{"rendered":"Updates to Altegio Service Terms"},"content":{"rendered":"\n
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Since its launch, Altegio has helped service businesses earn more and run operations more transparently. We are now updating our pricing and access logic: moving from a \u201cpaid roles\u201d approach to a \u201cpaid rights\u201d approach.<\/p>\n\n\n\n

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The new pricing logic comes into effect on February 3, 2026<\/strong>.<\/p>\n<\/blockquote>\n\n\n\n

Why we\u2019re introducing these changes<\/h2>\n\n\n\n

Our goal is to make the rules clear and consistent for all companies, improve the security of financial operations, and give owners more control over who can make changes in the system.<\/p>\n\n\n\n

As a company grows, the team expands\u2014assistants, analysts, partners appear\u2014and not every team member needs full access to the system.<\/p>\n\n\n\n

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Because of this:<\/p>\n\n\n\n

We are adding 2 free roles<\/strong> so salon owners can connect team members for control and administration, and provide safe \u201cview-only\u201d access\u2014without increasing the number of paid team members.

We are moving to the \u201cpaid rights\u201d<\/strong> model. Team members who work with client data, bookings, and payments impact revenue and business security just as much as service providers. It\u2019s important that the owner: has a transparent view of bookings\/cash desk\/finances, understands who is making what changes, and feels confident in financial security.<\/p>\n<\/blockquote>\n\n\n\n

The new model makes the rules fair and easy to verify: whether someone is paid is determined not by their job title\/role name, but by their actual capabilities (rights) in the system.<\/p>\n\n\n\n

When do the changes apply?<\/h2>\n\n\n\n

The new rules will start applying only when purchasing a new subscription or switching to another subscription, including auto-renewal\u2014meaning that from the next charge, payment will be made under the new terms.<\/p>\n\n\n\n

Current subscriptions will continue to work under the old rules until a new subscription is purchased.<\/p>\n\n\n\n

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Important<\/strong><\/p>\n\n\n\n

Purchasing additional team seats within the current subscription is not<\/strong> considered a transition to the new terms.<\/p>\n<\/blockquote>\n\n\n\n

What changes<\/h2>\n\n\n\n

1) Two new free access levels<\/h3>\n\n\n\n

To support business owners, we introduce two free roles that cover the most common scenarios: control, administration, and billing\u2014without participation in day-to-day operational work.<\/p>\n\n\n\n

Free \u201cView-Only\u201d Access (Free Read-Only Access)<\/h4>\n\n\n\n

Suitable for a manager\/partner\/analyst\/observer who needs to see data but not change it.<\/p>\n\n\n\n

Conditions:<\/strong><\/p>\n\n\n\n