{"id":233776,"date":"2025-12-30T11:34:37","date_gmt":"2025-12-30T11:34:37","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/?post_type=docs&#038;p=233776"},"modified":"2026-03-25T15:47:03","modified_gmt":"2026-03-25T15:47:03","password":"","slug":"9878192242077-2","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/9878192242077-2\/","title":{"rendered":"Altegio online booking on Yandex Maps (Yandex Maps)"},"content":{"rendered":"\n<p>With the Yandex Maps service, companies can attract new clients who can book services online.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d9c22196dac&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d9c22196dac\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"560\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/12\/Screen-Shot-2025-12-30-at-15.27.16-1024x560.png\" alt=\"\" class=\"wp-image-233782\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/12\/Screen-Shot-2025-12-30-at-15.27.16-1024x560.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/12\/Screen-Shot-2025-12-30-at-15.27.16-300x164.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/12\/Screen-Shot-2025-12-30-at-15.27.16-768x420.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/12\/Screen-Shot-2025-12-30-at-15.27.16-360x197.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/12\/Screen-Shot-2025-12-30-at-15.27.16.png 1266w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>You can install the online booking widget in the Yandex Maps interface. In this case, Yandex will create its own widget based on the data from your Altegio branch.<\/p>\n\n\n\n<p>Your clients will be able to book services directly through this widget \u2014 no need to go to a website, another app, or call.<\/p>\n\n\n\n<p>Moreover, they\u2019ll be able to build a route to the appointment location right inside the app. This significantly simplifies the booking process and makes it more convenient for clients.<\/p>\n\n\n\n<p>You can track when a booking was made via Yandex Maps. To do this, go to <strong>Analytical Reports > Appointments<\/strong> \u2014 in the <strong>Source<\/strong> column, it will show <strong>Partners: Yandex Maps<\/strong>.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Important<\/strong><br><br>Online booking is available for organizations in almost any business area, except for some categories mainly related to medicine and automotive services. The full list of areas where online booking is available can be found via the link.<br>If your company has an advertising subscription or priority placement enabled, the online booking button connected via the integration app will not be displayed.<br>With priority placement, you can add a link to your booking form to the action button. To do this, make sure that in the Yandex Maps account, the <strong>\u201cLink click-through\u201d<\/strong> field contains your online booking form link.<\/p>\n<\/blockquote>\n\n\n\n<p>Here\u2019s how to do it:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to the advertising campaign.<\/li>\n\n\n\n<li>Go to <strong>Advertising materials<\/strong>.<\/li>\n\n\n\n<li>Select the active action button.<\/li>\n\n\n\n<li>Choose the label <strong>\u201cBook online\u201d<\/strong> from the list.<\/li>\n\n\n\n<li>Enter the link to your Altegio widget in the format <code>https:\/\/nXXXXXX.alteg.io<\/code> in the <strong>\u201cLink click-through\u201d<\/strong> field.<br>You can copy it in <strong>Online booking &gt; Online booking forms<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d9c2219854c&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d9c2219854c\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"601\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/12\/Screen-Shot-2025-12-30-at-15.27.53-1024x601.png\" alt=\"\" class=\"wp-image-233800\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/12\/Screen-Shot-2025-12-30-at-15.27.53-1024x601.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/12\/Screen-Shot-2025-12-30-at-15.27.53-300x176.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/12\/Screen-Shot-2025-12-30-at-15.27.53-768x451.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/12\/Screen-Shot-2025-12-30-at-15.27.53-360x211.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/12\/Screen-Shot-2025-12-30-at-15.27.53.png 1250w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>Connecting online booking on Yandex Maps is possible if the following conditions are met:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The organization belongs to one of the categories approved by Yandex Maps.<\/li>\n\n\n\n<li>An active (paid) Altegio license (connection is not available on the trial version).<\/li>\n\n\n\n<li>Connection is free for all companies in the approved categories.<\/li>\n<\/ul>\n\n\n\n<p>Your organization card will appear only if you have at least one <strong>individual service<\/strong> available for online booking.<\/p>\n\n\n\n<p>Services for <strong>group events<\/strong> will not be shown in the Yandex Maps widget.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Integration setup<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Before connecting the integration, make sure your organization has been added to Yandex Maps.<\/li>\n\n\n\n<li>In Altegio, go to Administration mode, <strong>Integrations > Online booking<\/strong> and select the <strong>Yandex Maps<\/strong> app.<\/li>\n\n\n\n<li>On the page that opens, click <strong>Connect<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d9c221990a6&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d9c221990a6\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"648\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/12\/Screen-Shot-2025-12-30-at-15.30.00-1024x648.png\" alt=\"\" class=\"wp-image-233818\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/12\/Screen-Shot-2025-12-30-at-15.30.00-1024x648.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/12\/Screen-Shot-2025-12-30-at-15.30.00-300x190.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/12\/Screen-Shot-2025-12-30-at-15.30.00-768x486.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/12\/Screen-Shot-2025-12-30-at-15.30.00-1536x972.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/12\/Screen-Shot-2025-12-30-at-15.30.00-2048x1296.png 2048w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/12\/Screen-Shot-2025-12-30-at-15.30.00-360x228.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/12\/Screen-Shot-2025-12-30-at-15.30.00-1568x992.png 1568w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>Enter the company name, postal code, and address exactly as they appear on Yandex Maps.<br><br>For the company to be displayed on Yandex Maps, the information in Altegio must match the information in your company card on Yandex Maps. Check that the data is correct; if necessary, you can edit it.<\/p>\n\n\n\n<p>Click <strong>Connect<\/strong>.<\/p>\n\n\n\n<p>After the integration is connected, the <strong>\u201cBook Online\u201d<\/strong> button will appear in Yandex Maps within <strong>7\u201310 days<\/strong>. If the button does not appear after this time, contact Yandex support and also check that the data entered in the Altegio app settings is correct.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Notes:<\/strong><\/p>\n\n\n\n<p>If a duplicate of your company appears on Yandex Maps, you can report it directly in Yandex Maps. Open the organization profile and in <strong>Overview<\/strong> click <strong>Report an inaccuracy<\/strong>.<\/p>\n\n\n\n<p>Currently, <strong>online payments<\/strong> and <strong>online sales<\/strong> are not available for online booking widgets via Yandex Maps.<\/p>\n\n\n\n<p>When booking on Yandex Maps, the SMS with the confirmation code is sent by Yandex.<\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>With the Yandex Maps service, companies can attract new clients who can book services online. You can install the online booking widget in the Yandex Maps interface. In this case, Yandex will create its own widget based on the data from your Altegio branch. Your clients will be able to book services directly through this&hellip; <a class=\"more-link\" href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/9878192242077-2\/\">Continue reading <span class=\"screen-reader-text\">Altegio online booking on Yandex Maps (Yandex Maps)<\/span><\/a><\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[65,68],"doc_tag":[1462,2071,1609,1297],"class_list":["post-233776","docs","type-docs","status-publish","hentry","doc_category-online-booking","doc_category-setting-up-online-booking-on-partner-sites","doc_tag-appointment-en","doc_tag-integrations-en","doc_tag-online-booking-en","doc_tag-service-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":558,"total_views":"109","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"lilit.m@alteg.io","author_nicename":"lilit-malteg-io","author_url":"https:\/\/alteg.io\/en\/author\/lilit-malteg-io\/"},"doc_category_info":[{"term_name":"Online booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/online-booking\/"},{"term_name":"Setting up online booking on partner sites","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/setting-up-online-booking-on-partner-sites\/"}],"doc_tag_info":[{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Integrations","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/integrations-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/233776","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=233776"}],"version-history":[{"count":5,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/233776\/revisions"}],"predecessor-version":[{"id":311167,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/233776\/revisions\/311167"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=233776"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=233776"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=233776"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}