{"id":189070,"date":"2025-11-14T08:45:34","date_gmt":"2025-11-14T08:45:34","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/?post_type=docs&#038;p=189070"},"modified":"2025-11-14T12:49:29","modified_gmt":"2025-11-14T12:49:29","password":"","slug":"189070","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/189070\/","title":{"rendered":"How to Add Links to Messengers and Social Media in Your Company Profile"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">You can add links to <strong>WhatsApp, Viber, Telegram,<\/strong> and various social networks so clients can easily contact you, ask questions, or book an appointment.<br>This article explains which link formats are supported and how to enter them correctly so they work on all devices.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">WhatsApp<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Note: <em>wa.me<\/em> links may not work in some regions without a VPN.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Chat link<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Use the following format:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>https:&#47;&#47;wa.me\/number<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Where <strong>number<\/strong> is the phone number in full international format <em>without<\/em> plus sign, spaces, brackets, or hyphens.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Correct:<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>https:&#47;&#47;wa.me\/19999999999<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Incorrect:<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>https:\/\/wa.me\/+1 (999) 999-99-99<\/code><\/pre>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Chat link with a preset message<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Format:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>https:&#47;&#47;wa.me\/number?text=your-text<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>your-text<\/strong> must be URL-encoded (spaces = <code>%20<\/code>).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Example messages suitable for industries using Altegio:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Book an appointment:<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>https:&#47;&#47;wa.me\/19999999999?text=Hello!%20I\u2019d%20like%20to%20book%20an%20appointment.<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ask for available time:<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>https:&#47;&#47;wa.me\/19999999999?text=Hi!%20Could%20you%20please%20send%20your%20available%20time%20slots?<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ask for service price:<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>https:&#47;&#47;wa.me\/19999999999?text=Hello!%20I\u2019d%20like%20to%20check%20the%20price%20for%20a%20service.<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">When clients click the link, WhatsApp will open with the pre-filled message.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Facebook \/ Messenger<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Only for regions where these services are available.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Facebook profile link<\/strong><\/h3>\n\n\n\n<pre class=\"wp-block-code\"><code>https:&#47;&#47;www.facebook.com\/username<\/code><\/pre>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Messenger chat link<\/strong><\/h3>\n\n\n\n<pre class=\"wp-block-code\"><code>https:&#47;&#47;www.messenger.com\/t\/username<\/code><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\">Instagram<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Profile link<\/strong><\/h3>\n\n\n\n<pre class=\"wp-block-code\"><code>https:&#47;&#47;www.instagram.com\/username<\/code><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\">Telegram<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Profile link<\/strong><\/h3>\n\n\n\n<pre class=\"wp-block-code\"><code>https:&#47;&#47;t.me\/username<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Where <strong>username<\/strong> is the Telegram handle.<br>It is not possible to create a link using a phone number.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Examples of typical handles:<br><code>salon_name<\/code>, <code>yourstudio<\/code>, <code>clinic_support<\/code>, <code>brandname_team<\/code><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To set a Telegram username:<br><strong>Settings \u2192 My Profile \u2192 Username<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Viber<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Viber must be installed on the user\u2019s device.<br>Desktop and mobile Viber links use different formats.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Desktop link (add contact or open chat)<\/strong><\/h3>\n\n\n\n<pre class=\"wp-block-code\"><code>viber:\/\/chat?number=+19999999999<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">A <strong>plus sign is required<\/strong> here.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Mobile link (add contact \/ open chat)<\/strong><\/h3>\n\n\n\n<pre class=\"wp-block-code\"><code>viber:\/\/add?number=19999999999<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">No plus sign in this link.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To display different links on desktop and mobile website versions, use the visibility range settings for content blocks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your clients will now be able to contact you quickly and easily from any channel.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can add links to WhatsApp, Viber, Telegram, and various social networks so clients can easily contact you, ask questions, or book an appointment.This article explains which link formats are supported and how to enter them correctly so they work on all devices. WhatsApp Note: wa.me links may not work in some regions without a [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"doc_category":[67],"doc_tag":[1462,1609],"class_list":["post-189070","docs","type-docs","status-publish","hentry","doc_category-online-booking-settings","doc_tag-appointment-en","doc_tag-online-booking-en"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.9 - aioseo.com -->\n\t<meta name=\"description\" content=\"You can add links to WhatsApp, Viber, Telegram, and various social networks so clients can easily contact you, ask questions, or book an appointment.This article explains which link formats are supported and how to enter them correctly so they work on all devices. 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18:15:39","updated":"2026-05-24 18:15:39","seo_analyzer_scan_date":"2026-05-24 18:15:39"},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/alteg.io\/en\/\" title=\"Altegio\">Altegio<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/alteg.io\/en\/support\/\" title=\"Support\">Support<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/online-booking\/\" title=\"Online booking\">Online booking<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/online-booking-settings\/\" title=\"Online booking settings\">Online booking settings<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\tHow to Add Links to Messengers and Social Media in Your Company Profile\n<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Altegio","link":"https:\/\/alteg.io\/en\/"},{"label":"Support","link":"https:\/\/alteg.io\/en\/support\/"},{"label":"Online booking","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/online-booking\/"},{"label":"Online booking settings","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/online-booking-settings\/"},{"label":"How to Add Links to Messengers and Social Media in Your Company 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