{"id":168169,"date":"2025-07-10T11:48:35","date_gmt":"2025-07-10T11:48:35","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/?post_type=docs&p=168169"},"modified":"2025-09-01T13:39:23","modified_gmt":"2025-09-01T13:39:23","password":"","slug":"168169","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/168169\/","title":{"rendered":"How to Accept PIX Payments via PIX Key"},"content":{"rendered":"\n

The PIX payment option<\/strong> allows your clients in Brazil<\/strong> to pay for their appointments using a secure PIX key<\/strong> through their banking app. This method is fully integrated into the Altegio<\/strong> platform and supports fast, contactless payments.<\/p>\n\n\n\n

What is PIX?<\/h2>\n\n\n\n

PIX is a widely used instant payment system in Brazil<\/strong>. With Altegio, your clients receive a PIX key<\/strong> they can use in their banking app to complete the transaction quickly and securely.<\/p>\n\n\n\n

Important!<\/strong>
This feature is available for Brazilian users only.<\/strong><\/p>\n\n\n\n

Connect a Payment System<\/h2>\n\n\n\n

To start using PIX payments, you need to connect a payment provider. Go to Finance > Online Payments<\/strong>. Choose the PIX payment <\/strong>option and click Connect. <\/strong><\/p>\n\n\n\n

\"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

Click Select a payment system<\/strong>. <\/p>\n\n\n\n

\"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

Choose a desired provider, follow the steps to enter your credentials and connect.<\/p>\n\n\n\n

Accepting a Payment via PIX Key<\/h2>\n\n\n\n

Once a payment provider is connected, you can start accepting PIX payments from clients:<\/p>\n\n\n\n

When booking a visit, select “PIX payment via PIX key”<\/strong>. The system will generate and copy a unique PIX key which you can send to the client through WhatsApp or other messengers<\/strong>. The client opens their banking app, pastes the key, and completes the payment.<\/p>\n\n\n\n

\"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

Client Payment Flow<\/h2>\n\n\n\n

After receiving the payment link, here\u2019s what your client sees:<\/p>\n\n\n\n

The client sees the appointment amount and selects Pay via PIX<\/strong><\/p>\n\n\n\n

\"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

They are prompted to enter their CPF<\/strong> and email<\/strong>.<\/p>\n\n\n\n

\"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

They copy the PIX key and proceed to pay via their bank app<\/p>\n\n\n\n

\"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

Once paid, the system confirms the booking<\/strong><\/p>\n\n\n\n

\"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

PIX payments are a fast and secure way to collect funds from clients in Brazil. No cards, no cash \u2014 just a key and a few taps.<\/p>\n","protected":false},"excerpt":{"rendered":"

The PIX payment option allows your clients in Brazil to pay for their appointments using a secure PIX key through their banking app. This method is fully integrated into the Altegio platform and supports fast, contactless payments. What is PIX? PIX is a widely used instant payment system in Brazil. With Altegio, your clients receive… Continue reading How to Accept PIX Payments via PIX Key<\/span><\/a><\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[60],"doc_tag":[1507,1834,1534,2071,1522,1609,1297],"class_list":["post-168169","docs","type-docs","status-publish","hentry","doc_category-cashless-payment","doc_tag-client-en","doc_tag-finance-en","doc_tag-gift-card-en","doc_tag-integrations-en","doc_tag-membership-en","doc_tag-online-booking-en","doc_tag-service-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":273,"total_views":"127","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"lilit.m@alteg.io","author_nicename":"lilit-malteg-io","author_url":"https:\/\/alteg.io\/en\/author\/lilit-malteg-io\/"},"doc_category_info":[{"term_name":"Cashless payment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/cashless-payment\/"}],"doc_tag_info":[{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Finance","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/finance-en\/"},{"term_name":"Gift Card","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/gift-card-en\/"},{"term_name":"Integrations","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/integrations-en\/"},{"term_name":"Membership","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/membership-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/168169","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=168169"}],"version-history":[{"count":1,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/168169\/revisions"}],"predecessor-version":[{"id":168277,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/168169\/revisions\/168277"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=168169"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=168169"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=168169"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}