{"id":166651,"date":"2025-06-30T14:30:18","date_gmt":"2025-06-30T14:30:18","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/?post_type=docs&#038;p=166651"},"modified":"2025-12-26T10:36:49","modified_gmt":"2025-12-26T10:36:49","password":"","slug":"166651","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/166651\/","title":{"rendered":"How to Connect and Use the Altegio WhatsApp Notification Sender"},"content":{"rendered":"\n<p><strong>The Altegio Notification Sender<\/strong> is an integration that allows you to send automated reminders and personalized messages to your clients through WhatsApp Business. Messages are sent from an <strong>official Altegio number<\/strong> and help improve communication, reduce no-shows, and boost customer loyalty.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69de57cfaaca3&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69de57cfaaca3\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1178\" height=\"634\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-17.50.27.png\" alt=\"\" class=\"wp-image-166654\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-17.50.27.png 1178w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-17.50.27-300x161.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-17.50.27-1024x551.png 1024w\" sizes=\"auto, (max-width: 1178px) 100vw, 1178px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">What You Can Do with WhatsApp Notifications<\/h2>\n\n\n\n<p>Once connected, the integration allows you to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Reduce no-shows<\/strong> with appointment reminders<\/li>\n\n\n\n<li><strong>Promote offers <\/strong>with automatic discount and promo notifications<\/li>\n\n\n\n<li><strong>Increase loyalty <\/strong>by sending personalized birthday greetings<\/li>\n\n\n\n<li><strong>Retain clients<\/strong> via review requests and rebooking reminders<br><\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Important<\/strong><br><br>All messages are <strong>one-way notifications<\/strong>. Clients can\u2019t reply but can interact through smart links (reschedule, cancel, leave a review, etc.).<\/p>\n<\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Important<\/strong><br><br>If you have two or more branches and want to connect the integration to several of them, you need to top up your balance separately for each one.<br><br>Notifications are sent only if you have a paid subscription; during the trial period, notifications<strong> will not be sent.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">How to Activate the Integration<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to<strong> Settings <\/strong>&gt; <strong>Integrations &gt; Altegio notification sender<\/strong>.<\/li>\n\n\n\n<li>Locate the app in the Marketplace and click<strong> Connect <\/strong>in the right section of the screen.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69de57cfe0b75&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69de57cfe0b75\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1812\" height=\"1146\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-17.59.40.png\" alt=\"\" class=\"wp-image-166669\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-17.59.40.png 1812w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-17.59.40-300x190.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-17.59.40-1024x648.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-17.59.40-768x486.png 768w\" sizes=\"auto, (max-width: 1812px) 100vw, 1812px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li><strong>Verify notification templates<\/strong>. For this, go to the <strong>Settings<\/strong> tab and begin with <strong>Template verification<\/strong>. You\u2019ll see a message confirming that pre-approved WhatsApp templates are ready.<\/li>\n\n\n\n<li>Click <strong>View<\/strong> to review them in <strong>Settings &gt; Notifications<\/strong>.<\/li>\n\n\n\n<li>You can change the notification language if needed.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69de57d02ce41&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69de57d02ce41\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"722\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.06.16-1024x722.png\" alt=\"\" class=\"wp-image-166684\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.06.16-1024x722.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.06.16-300x212.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.06.16-768x541.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.06.16-1536x1083.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.06.16-360x254.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.06.16-1568x1105.png 1568w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.06.16.png 1756w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li>Once all is set up, click the <strong>Continue <\/strong>button below.<\/li>\n<\/ol>\n\n\n\n<ol start=\"7\" class=\"wp-block-list\">\n<li><strong>Top up the balance<\/strong>. To start sending messages, go to the next step: <strong>Balance top up<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69de57d067d07&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69de57d067d07\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1740\" height=\"1068\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.12.03.png\" alt=\"\" class=\"wp-image-166699\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.12.03.png 1740w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.12.03-300x184.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.12.03-1024x629.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.12.03-768x471.png 768w\" sizes=\"auto, (max-width: 1740px) 100vw, 1740px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ol start=\"8\" class=\"wp-block-list\">\n<li>You\u2019ll see your current balance. Click the <strong>Top up balance <\/strong>button to proceed.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69de57d0a5af6&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69de57d0a5af6\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"424\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-11-11-at-16.17.25-1024x424.png\" alt=\"\" class=\"wp-image-188932\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-11-11-at-16.17.25-1024x424.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-11-11-at-16.17.25-300x124.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-11-11-at-16.17.25-768x318.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-11-11-at-16.17.25-1536x636.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-11-11-at-16.17.25-2048x848.png 2048w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-11-11-at-16.17.25-360x149.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-11-11-at-16.17.25-1568x649.png 1568w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69de57d0e5516&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69de57d0e5516\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1008\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-11-11-at-16.14.15-1024x1008.png\" alt=\"\" class=\"wp-image-188914\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-11-11-at-16.14.15-1024x1008.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-11-11-at-16.14.15-300x295.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-11-11-at-16.14.15-768x756.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-11-11-at-16.14.15-1536x1512.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-11-11-at-16.14.15-360x354.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-11-11-at-16.14.15-1568x1543.png 1568w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-11-11-at-16.14.15.png 1638w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ol start=\"9\" class=\"wp-block-list\">\n<li><strong>Complete connection<\/strong>. Once balance is topped up the app status will update to <strong>Application connected<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69de57d1296ef&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69de57d1296ef\" class=\"wp-block-image size-full is-resized wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1418\" height=\"1060\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.16.00.png\" alt=\"\" class=\"wp-image-166714\" style=\"width:610px;height:auto\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.16.00.png 1418w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.16.00-300x224.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.16.00-1024x765.png 1024w\" sizes=\"auto, (max-width: 1418px) 100vw, 1418px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>You\u2019ll now be able to send messages via <strong>Altegio&#8217;s WhatsApp Business number<\/strong>. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Where to Manage Notifications<\/h2>\n\n\n\n<p>To customize or check the types of messages being sent:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <strong>Settings &gt; System settings &gt; Notifications<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69de57d174a54&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69de57d174a54\" class=\"wp-block-image size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.18.35.png\" alt=\"\" class=\"wp-image-166729\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Under <strong>Notification types <\/strong>tab choose the notification type (reminders, promos, rebooking, etc.).<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69de57d1bd8a6&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69de57d1bd8a6\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"2314\" height=\"1398\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.19.48.png\" alt=\"\" class=\"wp-image-166744\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.19.48.png 2314w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.19.48-300x181.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.19.48-1024x619.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.19.48-768x464.png 768w\" sizes=\"auto, (max-width: 2314px) 100vw, 2314px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>Review or adjust the templates by clicking the <strong>pencil<\/strong> icon. You can use a predefined template with existing variables. Read more about configuring notification templates <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4870263029405-types-of-notifications-and-configuring-their-templates\/\"><strong>here<\/strong><\/a>.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69de57d20c1f0&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69de57d20c1f0\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1830\" height=\"1474\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.22.04.png\" alt=\"\" class=\"wp-image-166759\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.22.04.png 1830w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/06\/Screen-Shot-2025-06-30-at-18.22.04-300x242.png 300w\" sizes=\"auto, (max-width: 1830px) 100vw, 1830px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Want to Use Your Own Number?<\/h2>\n\n\n\n<p>If you&#8217;d prefer to send messages from your own WhatsApp Business number instead of Altegio\u2019s shared sender, check out our <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/how-to-connect-whatsapp-coexistence-in-altegio\/\"><strong>WhatsApp Coexistence<\/strong><\/a> integration for alternative setup options.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Altegio Notification Sender is an integration that allows you to send automated reminders and personalized messages to your clients through WhatsApp Business. Messages are sent from an official Altegio number and help improve communication, reduce no-shows, and boost customer loyalty. What You Can Do with WhatsApp Notifications Once connected, the integration allows you to:&hellip; <a class=\"more-link\" href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/166651\/\">Continue reading <span class=\"screen-reader-text\">How to Connect and Use the Altegio WhatsApp Notification Sender<\/span><\/a><\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[100],"doc_tag":[1462,1507,2071],"class_list":["post-166651","docs","type-docs","status-publish","hentry","doc_category-integrations","doc_tag-appointment-en","doc_tag-client-en","doc_tag-integrations-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":387,"total_views":"247","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"lilit.m@alteg.io","author_nicename":"lilit-malteg-io","author_url":"https:\/\/alteg.io\/en\/author\/lilit-malteg-io\/"},"doc_category_info":[{"term_name":"Integrations","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/integrations\/"}],"doc_tag_info":[{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Integrations","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/integrations-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/166651","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=166651"}],"version-history":[{"count":3,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/166651\/revisions"}],"predecessor-version":[{"id":231013,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/166651\/revisions\/231013"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=166651"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=166651"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=166651"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}