{"id":1595,"date":"2024-11-23T04:58:59","date_gmt":"2024-11-23T04:58:59","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/4903571382941-subscription-expiration\/"},"modified":"2026-05-28T11:16:53","modified_gmt":"2026-05-28T11:16:53","password":"","slug":"4903571382941","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/4903571382941\/","title":{"rendered":"Subscription expiration"},"content":{"rendered":"
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Automatic notification that informs the receptionist and the team member<\/strong> about the location subscription expiration.<\/strong><\/p>\n

3 days<\/strong> and 1 day<\/strong> before the subscription expires, and immediately after the subscription ends, the receptionist and the team member will receive a notification about its status.<\/p>\n

Used to ensure you are informed in time about the termination of Altegio service.<\/p>\n

Setup and editing<\/h2>\n
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  1. In the Administration<\/strong> mode, go to\u00a0Notifications<\/strong>, then open the Notification types<\/strong> tab.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n\n\n
    \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n
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    1. In the Receptionist and team member<\/strong> section, select Subscription expiration<\/strong> by clicking the notification name or the pencil<\/strong> icon.<\/li>\n<\/ol>\n\n\n\n
      \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n
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      1. On the General settings<\/strong> tab, configure how notifications will be sent via multiple channels. For more details about multi-channel notification scenarios, see the article<\/a>.<\/strong>
        Available channels:<\/li>\n<\/ol>\n\n\n\n
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        • Admin app<\/li>\n\n\n\n
        • Email<\/li>\n\n\n\n
        • SMS \/ chat-bots<\/li>\n<\/ul>\n\n\n\n
          \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n
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          Editing templates<\/strong> for this notification is not available.<\/p>\n\n\n\n

          To view the system templates, go to the Notification templates<\/strong> tab.<\/p>\n<\/blockquote>\n\n\n\n

          Finishing setup<\/h2>\n\n\n\n
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          1. After completing the configuration, click Save<\/strong> in the bottom-right corner of the page.<\/li>\n\n\n\n
          2. To enable <\/strong>the notification, return to the Notification types<\/strong> tab and switch the toggle to the active state<\/strong>. To disable the notification, switch the toggle to the inactive state.To the right of the notification name, the enabled sending channels for this type will be displayed.
            <\/li>\n<\/ol>\n\n\n\n
            \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

            <\/p>\n","protected":false},"excerpt":{"rendered":"

            Automatic notification that informs the receptionist and the team member about the location subscription expiration. 3 days and 1 day before the subscription expires, and immediately after the subscription ends, the receptionist and the team member will receive a notification about its status. Used to ensure you are informed in time about the termination of […]<\/p>\n","protected":false},"author":35,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"doc_category":[3268],"doc_tag":[1252,1402,1357],"class_list":["post-1595","docs","type-docs","status-publish","hentry","doc_category-receptionist-and-team-member-notifications","doc_tag-location-en","doc_tag-receptionist-en","doc_tag-team-member-en"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t