{"id":1591,"date":"2024-11-23T04:58:58","date_gmt":"2024-11-23T04:58:58","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/4903492017949-booking-rescheduled-by-the-client-or-administrator\/"},"modified":"2026-03-25T10:15:49","modified_gmt":"2026-03-25T10:15:49","password":"","slug":"4903492017949-booking-rescheduled-by-the-client-or-administrator","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/4903492017949-booking-rescheduled-by-the-client-or-administrator\/","title":{"rendered":"Reschedule appointment by client or receptionist"},"content":{"rendered":"\n

Automatic notification that is sent to a team member<\/strong> when a client reschedules an appointment in their personal account,<\/strong> or when a receptionist reschedules<\/strong> an appointment in the Appointment Calendar.<\/strong><\/p>\n\n\n\n

Immediately after the client or receptionist reschedules the appointment, the team member selected to provide the service will receive a notification with the details of the rescheduled visit.<\/p>\n\n\n\n

Used to ensure the team member is informed about changes to their appointments in a timely manner.<\/p>\n\n\n\n

Setup and editing<\/h2>\n\n\n\n
    \n
  1. In the Administration mode, go to Notifications<\/strong>, then open the Notification types<\/strong> tab.<\/li>\n<\/ol>\n\n\n\n
    \"\"<\/figure>\n\n\n\n
      \n
    1. In the Team member<\/strong> section, select Appointment rescheduling by client or receptionist by clicking the notification name or the pencil<\/strong> icon.<\/li>\n<\/ol>\n\n\n\n
      \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n
        \n
      1. On the General settings<\/strong> tab, configure how notifications will be sent via multiple channels. For more details about multi-channel notification scenarios, see the article<\/strong><\/a>. Available channels:<\/li>\n<\/ol>\n\n\n\n