{"id":1581,"date":"2024-11-23T04:58:57","date_gmt":"2024-11-23T04:58:57","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/4903529114269-reschedule-a-booking-made-via-online-widget\/"},"modified":"2026-03-25T09:38:05","modified_gmt":"2026-03-25T09:38:05","password":"","slug":"4903529114269-reschedule-a-booking-made-via-online-widget","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/4903529114269-reschedule-a-booking-made-via-online-widget\/","title":{"rendered":"Reschedule a booking made via online widget"},"content":{"rendered":"\n

Automatic notification that is sent to the receptionist <\/strong>after an appointment is rescheduled.<\/p>\n\n\n\n

Immediately after an appointment created via the online booking widget is rescheduled,<\/strong> the receptionist will receive a message that the appointment has been rescheduled, along with the details of the updated visit. The notification is sent both when the client changes the appointment themselves via the widget and when another receptionist or team member changes it.<\/p>\n\n\n\n

Used to ensure the receptionist is informed about changes in the booking schedule in a timely manner.<\/p>\n\n\n\n

Setup and editing<\/h2>\n\n\n\n
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  1. In the Administration<\/strong> mode, go to Notifications<\/strong>, then open the Notification types<\/strong> tab.<\/li>\n<\/ol>\n\n\n\n
    \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n
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    1. In the Receptionist <\/strong>section, select Appointment rescheduling made via online booking widget <\/strong>by clicking the notification name or thepencil <\/strong>icon.<\/li>\n<\/ol>\n\n\n\n
      \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n
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      1. On the General settings<\/strong> tab, configure how notifications will be sent via multiple channels.<\/strong> For more details about multi-channel notification scenarios, see the article.<\/a> <\/strong>Available channels:<\/li>\n<\/ol>\n\n\n\n