{"id":1578,"date":"2024-11-23T04:58:56","date_gmt":"2024-11-23T04:58:56","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/4867984894621-onboarding-configuring-notifications-through-sms-provider-and-chatbots\/"},"modified":"2026-02-19T15:15:33","modified_gmt":"2026-02-19T15:15:33","password":"","slug":"4867984894621-onboarding-configuring-notifications-through-sms-provider-and-chatbots","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/4867984894621-onboarding-configuring-notifications-through-sms-provider-and-chatbots\/","title":{"rendered":"Onboarding: configuring notifications through SMS provider and chatbots"},"content":{"rendered":"\n<p><strong>Altegio<\/strong> lets you notify and keep both new and returning clients informed using <strong>SMS, push notifications,<\/strong> and chatbots:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>about available services and discounts;<\/li>\n\n\n\n<li>to notify them about bookings made online;<\/li>\n\n\n\n<li>to remind them about upcoming visits;<\/li>\n\n\n\n<li>to request reviews after a visit;<\/li>\n\n\n\n<li>to inform employees about a client booking, reschedule, or cancellation.<\/li>\n<\/ul>\n\n\n\n<p>To send messages via SMS aggregators or a chatbot, you need to sign an <strong><a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/sms-provider-integration\/\">agreement with one of Altegio\u2019s partners<\/a>. <\/strong>The partner list will continue to expand, and you\u2019ll always be able to switch to an aggregator with better terms.<\/p>\n\n\n\n<p>After signing the agreement, you can start setting up notification types for your clients and employees:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4869658429341-setting-up-notifications\/\">set up notifications<\/a>;<\/li>\n\n\n\n<li><a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/notification-sending-scenarios\/\">define notification sending scenarios;<\/a><\/li>\n\n\n\n<li>manage notification <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/types-of-notifications\/\">types<\/a>, view <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4869768736925-sent-messages-history\/\">history<\/a>, and <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4870048961565-turn-off-sms-notification-when-an-administrator-creates-a-booking\/\">disable notifications individually<\/a>.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Altegio lets you notify and keep both new and returning clients informed using SMS, push notifications, and chatbots: To send messages via SMS aggregators or a chatbot, you need to sign an agreement with one of Altegio\u2019s partners. The partner list will continue to expand, and you\u2019ll always be able to switch to an aggregator&hellip; <a class=\"more-link\" href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4867984894621-onboarding-configuring-notifications-through-sms-provider-and-chatbots\/\">Continue reading <span class=\"screen-reader-text\">Onboarding: configuring notifications through SMS provider and chatbots<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[63],"doc_tag":[1507,2071,1729,1609,1744,1864],"class_list":["post-1578","docs","type-docs","status-publish","hentry","doc_category-onboarding-altegio","doc_tag-client-en","doc_tag-integrations-en","doc_tag-new-en","doc_tag-online-booking-en","doc_tag-returning-en","doc_tag-suppliers-and-partners-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":126,"total_views":"193","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Onboarding Altegio","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/onboarding-altegio\/"}],"doc_tag_info":[{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Integrations","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/integrations-en\/"},{"term_name":"New","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/new-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"},{"term_name":"Returning","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/returning-en\/"},{"term_name":"Suppliers and Partners","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/suppliers-and-partners-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1578","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1578"}],"version-history":[{"count":3,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1578\/revisions"}],"predecessor-version":[{"id":278974,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1578\/revisions\/278974"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1578"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1578"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1578"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}