{"id":1578,"date":"2024-11-23T04:58:56","date_gmt":"2024-11-23T04:58:56","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/4867984894621-onboarding-configuring-notifications-through-sms-provider-and-chatbots\/"},"modified":"2026-02-19T15:15:33","modified_gmt":"2026-02-19T15:15:33","password":"","slug":"4867984894621-onboarding-configuring-notifications-through-sms-provider-and-chatbots","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/4867984894621-onboarding-configuring-notifications-through-sms-provider-and-chatbots\/","title":{"rendered":"Onboarding: configuring notifications through SMS provider and chatbots"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Altegio<\/strong> lets you notify and keep both new and returning clients informed using <strong>SMS, push notifications,<\/strong> and chatbots:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>about available services and discounts;<\/li>\n\n\n\n<li>to notify them about bookings made online;<\/li>\n\n\n\n<li>to remind them about upcoming visits;<\/li>\n\n\n\n<li>to request reviews after a visit;<\/li>\n\n\n\n<li>to inform employees about a client booking, reschedule, or cancellation.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To send messages via SMS aggregators or a chatbot, you need to sign an <strong><a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/sms-provider-integration\/\">agreement with one of Altegio\u2019s partners<\/a>. <\/strong>The partner list will continue to expand, and you\u2019ll always be able to switch to an aggregator with better terms.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After signing the agreement, you can start setting up notification types for your clients and employees:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4869658429341-setting-up-notifications\/\">set up notifications<\/a>;<\/li>\n\n\n\n<li><a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/notification-sending-scenarios\/\">define notification sending scenarios;<\/a><\/li>\n\n\n\n<li>manage notification <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/types-of-notifications\/\">types<\/a>, view <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4869768736925-sent-messages-history\/\">history<\/a>, and <a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4870048961565-turn-off-sms-notification-when-an-administrator-creates-a-booking\/\">disable notifications individually<\/a>.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Altegio lets you notify and keep both new and returning clients informed using SMS, push notifications, and chatbots: To send messages via SMS aggregators or a chatbot, you need to sign an agreement with one of Altegio\u2019s partners. The partner list will continue to expand, and you\u2019ll always be able to switch to an aggregator [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"doc_category":[63],"doc_tag":[1507,2071,1729,1609,1744,1864],"class_list":["post-1578","docs","type-docs","status-publish","hentry","doc_category-onboarding-altegio","doc_tag-client-en","doc_tag-integrations-en","doc_tag-new-en","doc_tag-online-booking-en","doc_tag-returning-en","doc_tag-suppliers-and-partners-en"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Altegio lets you notify and keep both new and returning clients informed using SMS, push notifications, and chatbots: about available services and discounts; to notify them about bookings made online; to remind them about upcoming visits; to request reviews after a visit; to inform employees about a client booking, reschedule, or cancellation. 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