{"id":1559,"date":"2024-11-23T04:58:53","date_gmt":"2024-11-23T04:58:53","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/17956547562909-how-to-disable-cashback-display-in-aunio\/"},"modified":"2026-05-27T13:22:48","modified_gmt":"2026-05-27T13:22:48","password":"","slug":"17956547562909","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/17956547562909\/","title":{"rendered":"How to Disable Cashback Display in Altegio.me"},"content":{"rendered":"\n

In the mobile application Altegio.me<\/strong>, the option to display cashback for loyalty cards and the associated promotions has been introduced. For more details about all the cashback features in the app, read the article<\/a>.<\/strong><\/span><\/p>\n\n\n\n

If you prefer your customers not to see cashback in Altegio.me, you can disable its display in the app at any time.<\/strong> For example, in cases where non-current promotions are linked to the loyalty card or for any reason customers should not see accrued bonuses in the app.<\/span><\/p>\n\n\n\n

To do this:<\/span><\/strong><\/p>\n\n\n\n

    \n
  1. In the Altegio chain interface, go to the Loyalty section > Card Types<\/strong>.<\/span><\/li>\n\n\n\n
  2. Click on the name<\/strong> of the card for which you want to disable cashback display.<\/span><\/li>\n<\/ol>\n\n\n\n
    \"\"<\/figure>\n\n\n\n
      \n
    1. On the opened page, at the bottom in the Display cashback for this card in Altegio.me<\/strong> field, select Do not display<\/strong> and click Save<\/strong><\/span><\/li>\n<\/ol>\n\n\n\n
      \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

      After this, the client will not see the cashback and its details for the card and the attached promotions on the main page and on the company’s page. However, they will still be able to access the loyalty card in the old version from their personal account<\/strong> (in future updates, access to the old version of cashback will be unavailable).<\/p>\n\n\n\n

      Once the cashback display for the card is disabled, changes for the client will take place instantly. There’s no need to reinstall or re-enter the application; simply refresh the main page by pulling it down.<\/p>\n","protected":false},"excerpt":{"rendered":"

      In the mobile application Altegio.me, the option to display cashback for loyalty cards and the associated promotions has been introduced. For more details about all the cashback features in the app, read the article. If you prefer your customers not to see cashback in Altegio.me, you can disable its display in the app at any […]<\/p>\n","protected":false},"author":35,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"doc_category":[1198],"doc_tag":[1507,1549],"class_list":["post-1559","docs","type-docs","status-publish","hentry","doc_category-client-mobile-app-altegio-me","doc_tag-client-en","doc_tag-loyalty-card-en"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t