{"id":1524,"date":"2024-11-23T04:58:47","date_gmt":"2024-11-23T04:58:47","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/4906119610909-automatic-activation-of-membership\/"},"modified":"2026-03-27T14:08:49","modified_gmt":"2026-03-27T14:08:49","password":"","slug":"4906119610909-automatic-activation-of-membership","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/4906119610909-automatic-activation-of-membership\/","title":{"rendered":"Automatic activation of membership"},"content":{"rendered":"\n<p><span style=\"font-weight: 400;\">There is now an option of automatic activation of memberships in <strong>Altegio<\/strong> that allows you to activate membership after some time <strong>even if there was no first visit<\/strong>.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">This new option is needed to avoid situations when someone is trying to use their membership after purchasing it a long time ago.<\/span><\/p>\n\n\n\n<h1 class=\"wp-block-heading\">How it works<\/h1>\n\n\n\n<p><span style=\"font-weight: 400;\">When creating or editing a <strong>membership type<\/strong> in the <strong>chain<\/strong> you\u2019ll see a new field called <\/span><strong>Activate automatically on long non-attendance<\/strong><span style=\"font-weight: 400;\">.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">This option appears only if you select <\/span><strong>On first visit<\/strong><span style=\"font-weight: 400;\"> <\/span><span style=\"font-weight: 400;\">option in the <\/span><strong>Activate membership<\/strong><span style=\"font-weight: 400;\"> <\/span><span style=\"font-weight: 400;\">field.<\/span><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d0f1458bd30&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d0f1458bd30\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"888\" height=\"440\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-29-at-19.54.38.png\" alt=\"\" class=\"wp-image-266230\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-29-at-19.54.38.png 888w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-29-at-19.54.38-300x149.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-29-at-19.54.38-768x381.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-29-at-19.54.38-360x178.png 360w\" sizes=\"auto, (max-width: 888px) 100vw, 888px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\">If you select \u2018<strong>Yes<\/strong>\u2019 in the <\/span><strong>Activate automatically on long non-attendance<\/strong><span style=\"font-weight: 400;\"> <\/span><span style=\"font-weight: 400;\">field then <\/span><strong>Activate from the moment of sale through (in)<\/strong><span style=\"font-weight: 400;\">field will appear and you\u2019ll be able to select when to activate the membership after sale.<\/span><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d0f1458cbe8&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d0f1458cbe8\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"886\" height=\"562\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-29-at-19.55.12.png\" alt=\"\" class=\"wp-image-266248\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-29-at-19.55.12.png 886w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-29-at-19.55.12-300x190.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-29-at-19.55.12-768x487.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-29-at-19.55.12-360x228.png 360w\" sizes=\"auto, (max-width: 886px) 100vw, 886px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><br><span style=\"font-weight: 400;\">After sale these new settings will not be blocked and you\u2019ll be able to change them. Changes will apply to all memberships that weren\u2019t <strong>automatically activated<\/strong> earlier.<\/span><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Important<\/strong><br><br><span style=\"font-weight: 400;\">For this setting date of sale is taken into account, not the date of inventory operation.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Date for automatic activation of membership will be calculated from the date of sale.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Membership that wasn\u2019t sold will also be automatically activated. Unsold membership is the one there\u2019s an inventory operation for but no payment.<\/span><\/p>\n<\/blockquote>\n\n\n\n<p><strong>Imported memberships<\/strong><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">This setting is applied to imported memberships as well.<\/span><br><br><span style=\"font-weight: 400;\">If the import file contains the date of sale and if the membership needs to be activated based on the calculated date for automatic activation, then it will be automatically activated even if the status of the membership is <strong>Issued<\/strong> (logic of the <strong>Membership type<\/strong> has priority).<\/span><\/p>\n\n\n\n<p><strong>Default parameters<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Activate membership \u2014 <strong>On first visit<\/strong><\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Activate automatically on long non-attendance \u2014 <strong>No<\/strong><\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>There is now an option of automatic activation of memberships in Altegio that allows you to activate membership after some time even if there was no first visit. This new option is needed to avoid situations when someone is trying to use their membership after purchasing it a long time ago. How it works When&hellip; <a class=\"more-link\" href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4906119610909-automatic-activation-of-membership\/\">Continue reading <span class=\"screen-reader-text\">Automatic activation of membership<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[78],"doc_tag":[1252,1522],"class_list":["post-1524","docs","type-docs","status-publish","hentry","doc_category-memberships","doc_tag-location-en","doc_tag-membership-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":284,"total_views":"496","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Memberships","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/memberships\/"}],"doc_tag_info":[{"term_name":"Location","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/location-en\/"},{"term_name":"Membership","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/membership-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1524","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1524"}],"version-history":[{"count":5,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1524\/revisions"}],"predecessor-version":[{"id":314641,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1524\/revisions\/314641"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1524"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1524"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1524"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}