{"id":1483,"date":"2024-12-11T03:05:46","date_gmt":"2024-12-11T03:05:46","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/4909191943197-using-appointment-calendar-and-creating-a-booking-in-the-mobile-app\/"},"modified":"2026-02-13T14:05:15","modified_gmt":"2026-02-13T14:05:15","password":"","slug":"4909191943197-using-appointment-calendar-and-creating-a-booking-in-the-mobile-app","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/4909191943197-using-appointment-calendar-and-creating-a-booking-in-the-mobile-app\/","title":{"rendered":"Creating Appointments in the Mobile App"},"content":{"rendered":"\n<p><span style=\"font-weight: 400;\">You can set up a schedule and start working on the calendar both in the web version of <strong>Altegio<\/strong> and in the mobile application. All data is automatically synchronized.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">If you have already set a schedule in the web version and started making appointments, you will be able to see all of this in the mobile application. At the same time, in the app you can also set up a schedule, create, edit and delete appointments, work with visits (change status, make payments, apply loyalty programs).<\/span><\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Creating appointment <\/h1>\n\n\n\n<p>To create an appointment in the mobile app:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to the <strong>Schedule<\/strong> tab in the bottom panel.<\/li>\n\n\n\n<li>Select a team member and time, tap an empty slot, and in the pop-up window choose the exact time for the appointment.<br>In the same window, you can create a group event or add a break to the team member\u2019s schedule.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69de2250e79a3&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69de2250e79a3\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"677\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.10.51-1024x677.png\" alt=\"\" class=\"wp-image-274309\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.10.51-1024x677.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.10.51-300x198.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.10.51-768x508.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.10.51-360x238.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.10.51.png 1376w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>In the new window that opens, enter all the required appointment details:<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Select a client. If the client is new, enter their phone number, name, email, and tap <strong>Continue<\/strong>. If the client already exists in the client database, select them from the list.<\/li>\n\n\n\n<li>Select a service. Only services assigned to the selected team member will be available for booking.<\/li>\n\n\n\n<li>The team member, date, time, and service duration will be filled in, but you can change them if needed.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"451\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.21.17-1024x451.png\" alt=\"\" class=\"wp-image-274333\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.21.17-1024x451.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.21.17-300x132.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.21.17-768x338.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.21.17-360x159.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.21.17.png 1390w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Fill in additional appointment settings if needed:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Choose the appointment color and category (for example, the <strong>Team member is important<\/strong> category indicates the client wants to book only with a specific professional). Custom appointment categories can be created in advance in the web version \u2014 see more <strong><a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4858004998301-Categories-for-bookings-and-events\">here<\/a>.<\/strong><\/li>\n\n\n\n<li>Fill in additional appointment fields (if they have been created). Additional fields can be created in the chain interface in the web version \u2014 read in detail in the<a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4858681446941-Additional-fields\"> <\/a><strong><a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4858681446941-Additional-fields\">article<\/a>.<\/strong><\/li>\n\n\n\n<li>Add a comment to the appointment.<\/li>\n\n\n\n<li>Tap <strong>Create<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p>After that, the appointment will appear in the calendar, and you can work with it.<span style=\"font-weight: 400;\"><\/span><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69de22511e222&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69de22511e222\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1018\" height=\"1024\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.27.04-1018x1024.png\" alt=\"\" class=\"wp-image-274351\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.27.04-1018x1024.png 1018w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.27.04-298x300.png 298w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.27.04-150x150.png 150w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.27.04-768x773.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.27.04-360x362.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.27.04.png 1274w\" sizes=\"auto, (max-width: 1018px) 100vw, 1018px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Working with appointment<\/h1>\n\n\n\n<p><span style=\"font-weight: 400;\">Once created, you can view, edit, reschedule and delete the appointment.<\/span><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Click the <strong>appointment<\/strong> to continue working.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">If necessary, change the <strong>service price<\/strong>, add a <strong>discount<\/strong>,<strong> consumable<\/strong> or change the <strong>quantity<\/strong>. To do this, click the <strong>service name in the visit<\/strong>.<\/span><\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">The <strong>Quantity<\/strong> is regulated by the <strong>&#8211;<\/strong> and <strong>+<\/strong> buttons<\/span><span style=\"font-weight: 400;\">.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">The <strong>Price<\/strong> and <strong>Discount<\/strong> fields can be edited, to change them, click the number and enter a new value. After the changes click the <strong>Save<\/strong> button.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Click the <\/span><strong>+ Add a consumable<\/strong><span style=\"font-weight: 400;\"> button to add it. After clicking the button, select an action in the menu: <\/span><strong>Add a consumable<\/strong><span style=\"font-weight: 400;\"> or <\/span><strong>Apply bill of materials<\/strong><span style=\"font-weight: 400;\">. In the same section you can edit the consumables added to the visit or delete them. You can delete the added consumable by clicking its name and the trash icon. To edit an already added consumable, click its name in the appointment window.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">To delete a service from the appointment, click the <strong>trash <\/strong>icon<\/span><span style=\"font-weight: 400;\"> in the upper right corner.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">To quickly switch between fields, you can use the <strong>arrow<\/strong> buttons next to the <strong>Save<\/strong> button<\/span><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69de22513a695&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69de22513a695\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1005\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.31.55-1024x1005.png\" alt=\"\" class=\"wp-image-274369\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.31.55-1024x1005.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.31.55-300x294.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.31.55-768x754.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.31.55-360x353.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-16.31.55.png 1190w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">To add a new service to the visit, click the <\/span><strong>+ Add a service<\/strong><span style=\"font-weight: 400;\"> button.<\/span><\/li>\n<\/ol>\n\n\n\n<p><span style=\"font-weight: 400;\">In the opened window select a service from the list or use the search. Specify the quantity of services and click <\/span><strong>Add<\/strong><span style=\"font-weight: 400;\">.<\/span><\/p>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>To add a product for sale to the visit, click the <strong>+ Add sale<\/strong> button.<\/li>\n<\/ol>\n\n\n\n<p><span style=\"font-weight: 400;\">In the opened window select a product from the list or use the search. Edit the information about the sale of the product (if necessary). The <strong>Price<\/strong> and <strong>Discount<\/strong> fields can be edited, to change them, click the number and enter a new value. You can also change the team member selling the product and the inventory.<\/span><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69de2251674bd&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69de2251674bd\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"567\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.16.59-1024x567.png\" alt=\"\" class=\"wp-image-274387\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.16.59-1024x567.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.16.59-300x166.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.16.59-768x425.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.16.59-1536x850.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.16.59-360x199.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.16.59-1568x868.png 1568w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.16.59.png 1662w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\">If you sell a membership or a gift card with a code, enter the membership\/gift card code in the appropriate field at the top. To generate the code automatically, click the round arrow button.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">After the changes click <\/span><strong>Add a product<\/strong><span style=\"font-weight: 400;\"> or <\/span><strong>Sell membership\/gift card<\/strong><span style=\"font-weight: 400;\">.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">You can delete the added product by clicking its name in the <strong>Products and memberships<\/strong> field and the trash icon.<\/span><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Note<\/strong><br><br><span style=\"font-weight: 400;\">The sale of products and its cancellation in the mobile application is possible only in the visit tab.\u00a0<\/span><br><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">In order for products and consumables to be added to visits in the mobile app, they must first be created in the <strong>web version of the program<\/strong>. Read more <a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4847319485597-Inventory-General-information\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>here<\/strong><\/a>.<\/span><\/p>\n<\/blockquote>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Make an appointment. Here you can change the <strong>status of the visit<\/strong> (<em>Expected<\/em>, <em>Arrived<\/em>, <em>No show<\/em>, <em>Confirmed<\/em>) and proceed to payment.<\/span><\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69de22519db6f&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69de22519db6f\" class=\"wp-block-image size-large is-resized wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"524\" height=\"1024\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.20.24-524x1024.png\" alt=\"\" class=\"wp-image-274411\" style=\"width:176px;height:auto\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.20.24-524x1024.png 524w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.20.24-153x300.png 153w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.20.24-262x512.png 262w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.20.24.png 674w\" sizes=\"auto, (max-width: 524px) 100vw, 524px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">To <\/span><strong>delete the appointment<\/strong><span style=\"font-weight: 400;\">, click the trash icon in the upper right corner. After clicking this button, the pop-up message will appear:<\/span><strong><em> &#8220;Are you sure you want to delete the appointment?&#8221;<\/em><\/strong><span style=\"font-weight: 400;\">, click <\/span><strong><em>Yes <\/em><\/strong><span style=\"font-weight: 400;\">to delete it.<\/span><\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69de2251d6775&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69de2251d6775\" class=\"wp-block-image size-large is-resized wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"518\" height=\"1024\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.22.09-518x1024.png\" alt=\"\" class=\"wp-image-274432\" style=\"width:232px;height:auto\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.22.09-518x1024.png 518w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.22.09-152x300.png 152w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.22.09-259x512.png 259w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.22.09.png 670w\" sizes=\"auto, (max-width: 518px) 100vw, 518px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Visit payment<\/h1>\n\n\n\n<p><span style=\"font-weight: 400;\">You can pay for the appointment using the quick payment buttons: <\/span><strong>Cash <\/strong><span style=\"font-weight: 400;\">and <\/span><strong>Card<\/strong><span style=\"font-weight: 400;\">, or <\/span><strong>Split payment<\/strong><span style=\"font-weight: 400;\">.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">You can also apply loyalty programs in a visit.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">The <\/span><strong>Loyalty <\/strong><span style=\"font-weight: 400;\">block displays all customer loyalty available for use in this visit. If you need to apply loyalty that is not attached to the client, use the code search (the search field in the <\/span><strong>Loyalty <\/strong><span style=\"font-weight: 400;\">block).<\/span><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69de22521b0d9&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69de22521b0d9\" class=\"wp-block-image size-large is-resized wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"513\" height=\"1024\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.24.10-513x1024.png\" alt=\"\" class=\"wp-image-274453\" style=\"width:206px;height:auto\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.24.10-513x1024.png 513w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.24.10-150x300.png 150w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.24.10-256x512.png 256w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.24.10.png 662w\" sizes=\"auto, (max-width: 513px) 100vw, 513px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Split payment:<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">To perform a split payment click the <\/span><strong>Split payment<\/strong><span style=\"font-weight: 400;\"> button.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Enter the amount to be paid, select the appropriate payment type and click the <\/span><strong>Pay <\/strong><span style=\"font-weight: 400;\">button.\u00a0<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Click the<\/span><strong> Add payment <\/strong><span style=\"font-weight: 400;\">button.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Select the required payment type and click <\/span><strong>Pay<\/strong><span style=\"font-weight: 400;\">. If necessary, change the amount if the payment needs to be split again.<\/span><\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69de22524de40&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69de22524de40\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"946\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.30.22-1024x946.png\" alt=\"\" class=\"wp-image-274495\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.30.22-1024x946.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.30.22-300x277.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.30.22-768x709.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.30.22-360x332.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.30.22.png 1046w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\"><\/span><span style=\"font-weight: 400;\">You can <strong>delete the payment<\/strong> using the <strong>trash<\/strong> button next to the amount of the payment made.<\/span><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69de22526f4e8&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69de22526f4e8\" class=\"wp-block-image size-large is-resized wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"519\" height=\"1024\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.37.03-519x1024.png\" alt=\"\" class=\"wp-image-274519\" style=\"width:247px;height:auto\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.37.03-519x1024.png 519w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.37.03-152x300.png 152w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.37.03-260x512.png 260w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.37.03.png 666w\" sizes=\"auto, (max-width: 519px) 100vw, 519px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Interaction with the client<\/h1>\n\n\n\n<p><span style=\"font-weight: 400;\">If a client is added to the appointment, you can contact him directly from the visit window, you can also view information from the card if you have the appropriate rights.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Interaction is carried out using the buttons next to the client&#8217;s name <img decoding=\"async\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/90MJlRHB2p68b6wzjuOErTywptuvaFlL74lO4fJ5.png\"><\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">You can <strong>make a phone call<\/strong> to the client or contact on <strong>WhatsApp<\/strong> (if the client is not registered on it, an error will appear).<\/span> <span style=\"font-weight: 400;\">To view <strong>client data<\/strong>, click the <strong>button with three dots<\/strong>.<\/span><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69de22529eeac&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69de22529eeac\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"870\" height=\"696\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.41.16.png\" alt=\"\" class=\"wp-image-274540\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.41.16.png 870w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.41.16-300x240.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.41.16-768x614.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.41.16-360x288.png 360w\" sizes=\"auto, (max-width: 870px) 100vw, 870px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\">Select actions:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\"><strong>Client details<\/strong>. Here you can edit the card with the client&#8217;s data: <em>name<\/em>, <em>phone number<\/em>, <em>Email<\/em>, <em>gender<\/em>, <em>date of birth<\/em>, <em>additional field<\/em> (if created, you can read more in the <a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4858681446941\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>article<\/strong><\/a>). You can also view the <em>number of visits<\/em>, how much was <em>sold<\/em> and <em>paid<\/em>, the <em>balance <\/em>(this is the difference between the <em>Sold<\/em> and <em>Paid<\/em> values), add the<em> card number<\/em>, <em>importance class<\/em>, <em>prediscount<\/em> and upload <em>files<\/em>.<\/span><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"591\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.46.10-1024x591.png\" alt=\"\" class=\"wp-image-274558\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.46.10-1024x591.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.46.10-300x173.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.46.10-768x443.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.46.10-1536x886.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.46.10-360x208.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.46.10-1568x905.png 1568w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.46.10.png 1636w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><span style=\"font-weight: 400;\"><strong>Important<\/strong><\/span><br><br><span style=\"font-weight: 400;\">On IOS it is only possible to upload photos to the client&#8217;s card, on Android, other formats are also available (all formats are available: jpeg, jpg, png, gif, doc, doxc, pdf, xls, xlsx, txt)<\/span><em><span style=\"font-weight: 400;\">.<\/span><\/em><\/p>\n<\/blockquote>\n\n\n\n<p><span style=\"font-weight: 400;\">If you have an <a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4869631061533-How-to-connect-to-an-SMS-provider-to-save-money-on-SMS-\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>SMS aggregator<\/strong><\/a> connected, you can also add a client to the Birthday greeting newsletter or exclude a client from the SMS newsletter list.<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\"><strong>Visit history<\/strong>. The opened page will display the entire history of the client&#8217;s visits with information about the appointments. To see more detailed information about the appointment, click the arrow field.\u00a0<\/span><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"881\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.54.58-1024x881.png\" alt=\"\" class=\"wp-image-274582\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.54.58-1024x881.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.54.58-300x258.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.54.58-768x661.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.54.58-360x310.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.54.58.png 1402w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\"><strong>Customer loyalty<\/strong>. Here you can view information on loyalty programs valid for the client (cards, promotions, memberships and gift cards), and issue a card. Loyalty is configured in the chain interface in the web version of the program. See the detailed information <a href=\"https:\/\/alteg.io\/support\/support\/en\/knowledge-base\/categories\/memberships\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>here<\/strong><\/a>.<\/span><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"738\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.58.34-1024x738.png\" alt=\"\" class=\"wp-image-274600\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.58.34-1024x738.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.58.34-300x216.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.58.34-768x554.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.58.34-360x260.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-02-13-at-17.58.34.png 1448w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">To issue a loyalty card, click the <\/span><strong>+<span style=\"font-weight: 400;\"> <\/span><\/strong><span style=\"font-weight: 400;\">button in the upper right corner. In the opened window select the type of card, enter its number (or leave the field empty, then the number will be generated automatically) and click <strong>Add a card<\/strong>.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can set up a schedule and start working on the calendar both in the web version of Altegio and in the mobile application. All data is automatically synchronized.&nbsp; If you have already set a schedule in the web version and started making appointments, you will be able to see all of this in the&hellip; <a class=\"more-link\" href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4909191943197-using-appointment-calendar-and-creating-a-booking-in-the-mobile-app\/\">Continue reading <span class=\"screen-reader-text\">Creating Appointments in the Mobile App<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[],"doc_tag":[1462,1507,1477,1774,1297,1312,1357,1492],"class_list":["post-1483","docs","type-docs","status-publish","hentry","doc_tag-appointment-en","doc_tag-client-en","doc_tag-event-group-event-en","doc_tag-loyalty-program-en","doc_tag-service-en","doc_tag-service-category-en","doc_tag-team-member-en","doc_tag-visit-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":1250,"total_views":"249","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[],"doc_tag_info":[{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Event \/ Group Event","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/event-group-event-en\/"},{"term_name":"Loyalty Program","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/loyalty-program-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"},{"term_name":"Service Category","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-category-en\/"},{"term_name":"Team Member","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/team-member-en\/"},{"term_name":"Visit","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/visit-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1483","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1483"}],"version-history":[{"count":8,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1483\/revisions"}],"predecessor-version":[{"id":274630,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1483\/revisions\/274630"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1483"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1483"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1483"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}