{"id":1473,"date":"2024-11-23T04:58:37","date_gmt":"2024-11-23T04:58:37","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/4856860597405-rescheduling-appointments\/"},"modified":"2026-05-26T15:14:11","modified_gmt":"2026-05-26T15:14:11","password":"","slug":"4856860597405","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/4856860597405\/","title":{"rendered":"Rescheduling appointments"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In <strong>Altegio<\/strong>, you can move an appointment from one team member to another, from one time to another, or from one date to another.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can do this in several ways:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Select the required appointment in the Appointment Calendar and open the visit window. Then, in the <strong>upper left corner<\/strong>, select the <strong>team member<\/strong> you want to move the <strong>appointment to,<\/strong> and change the <strong>date and time<\/strong> there as well. Click <strong>Save <\/strong>changes.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a3e5a7057163&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a3e5a7057163\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"779\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-12-05-at-22.29.06-1024x779.png\" alt=\"\" class=\"wp-image-199915\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-12-05-at-22.29.06-1024x779.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-12-05-at-22.29.06-300x228.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-12-05-at-22.29.06-768x584.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-12-05-at-22.29.06-1536x1168.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-12-05-at-22.29.06-2048x1558.png 2048w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-12-05-at-22.29.06-360x274.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-12-05-at-22.29.06-1568x1193.png 1568w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>In the Appointment Calendar, <strong>hover your cursor over<\/strong> the booking you wish to reschedule. Click and <strong>hold the left button<\/strong> <strong>on your mouse<\/strong>, then drag the appointment to the desired location within the calendar, such as a specific team member&#8217;s column, time, and day (available when viewing the weekly schedule).<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In Altegio, you can move an appointment from one team member to another, from one time to another, or from one date to another. 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