{"id":1455,"date":"2024-12-12T03:17:15","date_gmt":"2024-12-12T03:17:15","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/7387728743453-creating-and-editing-promotions\/"},"modified":"2026-01-21T13:38:21","modified_gmt":"2026-01-21T13:38:21","password":"","slug":"7387728743453-creating-and-editing-promotions","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/7387728743453-creating-and-editing-promotions\/","title":{"rendered":"Creating and editing promotions"},"content":{"rendered":"\n<p><span style=\"font-weight: 400;\">To get your clients to start participating in promotions, you&#8217;ll need to create a&nbsp;<\/span><strong><a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4905900735901\" target=\"_blank\" rel=\"noopener noreferrer\">card type<\/a><\/strong><span style=\"font-weight: 400;\"> a<\/span><span style=\"font-weight: 400;\">nd attach a promotion to it, then you will n<\/span><span style=\"font-weight: 400;\">eed to <\/span><strong><a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4905960584861\" target=\"_blank\" rel=\"noopener noreferrer\">issue<\/a><\/strong><span style=\"font-weight: 400;\"> \u0430 card t<\/span><span style=\"font-weight: 400;\">o your client. Each promotion can be attached to more than one card simultaneously.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">In <strong>Altegio<\/strong>, there are two kinds of spaces: locations and chains.&nbsp;Locations and chains have different sections.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">To open the chain and manage your promotions, go to the chain interface:<\/span><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Click the name of the location in the top left corner.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">In the drop-down list select the desired chain.<\/span><\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d642249a8ea&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d642249a8ea\" class=\"wp-block-image size-full is-resized wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"752\" height=\"974\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-21-at-16.19.37-1.png\" alt=\"\" class=\"wp-image-258802\" style=\"width:283px;height:auto\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-21-at-16.19.37-1.png 752w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-21-at-16.19.37-1-232x300.png 232w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-21-at-16.19.37-1-360x466.png 360w\" sizes=\"auto, (max-width: 752px) 100vw, 752px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><span style=\"font-weight: 400;\"><strong>Note<\/strong> <\/span><br><br><span style=\"font-weight: 400;\">if your section with <strong>chains<\/strong> is empty, you are not added as a user. Only a user with full access rights can add a user. To add a user, you need to go to the <strong>Settings > Users<\/strong> section and click the <strong>Invite users <\/strong>button. Read more in <strong><a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4846560001309\" target=\"_blank\" rel=\"noopener noreferrer\">this article<\/a><\/strong>.<\/span><\/p>\n<\/blockquote>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"h_01JBHCF92H719FNRYT2T50ZN44\"><span style=\"font-weight: 400;\">Creating promotion<\/span><\/h1>\n\n\n\n<p><span style=\"font-weight: 400;\">In the chain interface, go to the <strong>Loyalty &gt; Promotions<\/strong> section and click the <strong>Add a special offer<\/strong> button.<\/span><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d642249ae91&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d642249ae91\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/22676371669789-1000x419.png\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Notes<\/strong><br><br><span style=\"font-weight: 400;\">If you have not yet created a card type, in this case, a message will appear saying that to use promotions, you must have at least one Card type. Click on the <strong>Add<\/strong> button, after which the page for creating a new Card type will open. Create a card following <strong><a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4905900735901\" target=\"_blank\" rel=\"noopener noreferrer\">these instructions<\/a><\/strong>.<\/span><br><br><span style=\"font-weight: 400;\">If the Card type has already been created, then this message will not appear.<\/span><\/p>\n<\/blockquote>\n\n\n\n<p><span style=\"font-weight: 400;\">When creating a promotion, after entering the data and choosing the conditions, click the <strong>Continue <\/strong>button to proceed to the next step. To go back, use the arrow button next to the <strong>Continue<\/strong> button. To cancel creating the promotion, click the <strong>Cancel<\/strong> button.<br><\/span><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d642249b0c1&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d642249b0c1\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/8928491059997-1000x663.png\" alt=\"3.png\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\"><strong>Step 1<\/strong>. On the new page that opens, specify the name of the promotion, for example, a 5% discount for new customers. Then select the type of promotion: <strong>\u201cDiscounts\u201d<\/strong> or \u201c<strong>Bonuses<\/strong>\u201d.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\"><strong>Step 2<\/strong>. Select the type of discount or bonus (only one type can be selected for one promotion).<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\"><strong>For a discount loyalty program:<\/strong><\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\"><strong>Fixed discount<\/strong> \u2013 the same amount of discount when paying (suitable for a referral program).<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\"><strong>Cumulative discount (paid)<\/strong> \u2013 the more the client spends, the greater his discount.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\"><strong>Cumulative discount (visits)<\/strong> \u2014 the more visits a client makes, the bigger their discount.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\"><strong>Discount for a set number of accumulated services<\/strong> \u2013 the client receives discounts when accumulating visits for a particular service.<\/span><\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\"><strong>For a bonus loyalty program:<\/strong><\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\"><strong>Fixed Cashback <\/strong>\u2014 the same amount or percentage of the bonus is awarded for each payment (suitable for a referral program).<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\"><strong>Cumulative Cashback (paid)<\/strong> \u2014 the size of the accrued bonus grows with the increase in the amount spent by the client.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\"><strong>Cumulative Cashback (paid) for visits<\/strong> \u2014 the size of the accrued bonus grows with the increase in the number of client visits.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\"><strong>Cumulative Cashback (sold) on visits<\/strong> \u2014 the size of bonuses grows depending on the client&#8217;s expenses during a particular visit.<\/span><\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">More detailed information on both loyalty types can be found in the <strong><a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4905800981149\" target=\"_blank\" rel=\"noopener noreferrer\">Discount loyalty<\/a><\/strong> program and <strong><a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4905838181533\" target=\"_blank\" rel=\"noopener noreferrer\">Bonus loyalty program<\/a><\/strong> articles.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\"><strong>Step 3.<\/strong> Select the type of discount or bonus: a percentage of the amount or a fixed amount. Indicate the size of the discount or bonus. Depending on the type of the selected loyalty program, select additional values (for example, from what amount to calculate bonuses, from where to take the customer&#8217;s history to calculate the discount amount, etc.).<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\"><strong>Step 4.<\/strong> Indicate limitations for a discount or bonus for services:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Any services<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Not for services<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Select services* (if you select this type the <strong>Add<\/strong> button will appear for you to select categories\/services);<\/span><\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">Indicate limitations for a discount or bonus for products:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Any products<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Not for products<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Select products** (if you select this type the <strong>Add<\/strong> button will appear for you to select categories\/products).<\/span><\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Notes<br><br><span style=\"font-weight: 400;\">To add services to the promotion, categories and services must be included in the chain. You can do this in the chain interface, <strong>Services<\/strong> > <strong>Migration of services <\/strong>section through synchronization. Detailed instructions in <strong><a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4905201884957\" target=\"_blank\" rel=\"noopener noreferrer\">this article<\/a><\/strong>.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">If, when choosing services, you select the category only (without marking each service separately), then the promotion will apply to<strong> all services from this category<\/strong> (both location services and chain services).<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">To add some products to the promotion, categories and products must be included in the chain. You can do this in the chain interface, <strong>Inventory<\/strong>> <strong>Merge into chain <\/strong>section. Detailed instructions in <strong><a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4905501195549\" target=\"_blank\" rel=\"noopener noreferrer\">this article<\/a><\/strong>.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">If, when choosing products, you select the category only (without marking each product separately), then the promotion will only apply to chain products from this category.<\/span><\/p>\n<\/blockquote>\n\n\n\n<p><span style=\"font-weight: 400;\">For the discount and bonus programs, you can also specify the period for cancelling the discount and the period to let unused bonuses expire in a specified period of time. Depending on the type of program, add other values as needed.<br><\/span><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d642249b6cb&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d642249b6cb\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/22676371670813-1000x369.png\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Step 5<\/strong><span style=\"font-weight: 400;\">. Choose for which <\/span><strong>card types<\/strong><span style=\"font-weight: 400;\"> the promotion will be valid: you can choose one card, several, or all at once. Then select the branches for which the promotion will be valid.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">If in the second step, you chose a <\/span><strong>cumulative discount <\/strong><span style=\"font-weight: 400;\">or any <\/span><strong>bonus program<\/strong><span style=\"font-weight: 400;\"> (including fixed bonuses), then notifications will be available for the promotion <\/span><strong>(notifications are not available for other types of promotions<\/strong><span style=\"font-weight: 400;\">).<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Click the<\/span><strong> Add loyalty<\/strong><span style=\"font-weight: 400;\"> button to complete the process.<\/span><\/p>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"h_01JBHCF92HMH68P7DA2Y8NAYKD\">Editing promotions<\/h1>\n\n\n\n<p><span style=\"font-weight: 400;\">Promotions can be edited and deleted in the <\/span><strong>Loyalty &gt; Promotions<\/strong><span style=\"font-weight: 400;\"> section. To edit a promotion, click the name of the special offer which will be displayed as a clickable link. Be aware that not all values can be changed when editing.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">To apply the changes, click the <\/span><strong>Save<\/strong><span style=\"font-weight: 400;\"> button at the bottom. To remove a promotion, click the <\/span><strong>Delete loyalty<\/strong><span style=\"font-weight: 400;\"> button.<\/span><span style=\"font-weight: 400;\"><br><\/span><\/p>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"h_01JBHCF92JFE42TSP1C2H0DFCR\">Notification settings<\/h1>\n\n\n\n<p><span style=\"font-weight: 400;\">Sending notifications is available only for the types of promotions with a cumulative discount or bonuses, as well as for promotions with a fixed cashback (notification of the imminent resetting of accumulated bonuses). For promotions with a <\/span><strong>Fixed discount<\/strong><span style=\"font-weight: 400;\">, as well as for a <\/span><strong>Discount subject<\/strong><span style=\"font-weight: 400;\">, notifications are not available.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">If during the creation of the promotion at <\/span><strong>step 4<\/strong><span style=\"font-weight: 400;\"> the value \u201c<\/span><strong>Cancel the promotion if the client does not purchase services and goods for a long time<\/strong><span style=\"font-weight: 400;\">\u201d or \u201c<\/span><strong>Reset unused bonuses<\/strong><span style=\"font-weight: 400;\">\u201d was selected, then at <\/span><strong>step 5<\/strong><span style=\"font-weight: 400;\">, it will be possible to enable sending notifications about the <\/span><strong>imminent expiration of the discount \/ reset unused bonuses<\/strong><span style=\"font-weight: 400;\">.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Regardless of whether the cancellation of the discount or the reset of bonuses was enabled, you can enable notifications about changes in the size of the discount\/bonus. In the future, these notifications can be edited, enabled, or disabled.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading p-rich_text_section\" id=\"h_01JBHCF92J0DEMZ5EM4D6DAEVA\">Notification Templates<\/h2>\n\n\n\n<p><strong>Discount change notification<\/strong><\/p>\n\n\n\n<p>1. You have been granted a discount %DISCOUNT% on the card \u201c%CARD_TITLE%\u201d. To save it, please make the next visit in %DAYS%. Best regards, %GROUP_TITLE%.<\/p>\n\n\n\n<p>2. You have been granted a discount %DISCOUNT% on the card \u201c%CARD_TITLE%\u201d. Best regards, %GROUP_TITLE%.<\/p>\n\n\n\n<p>3. You have been granted a discount %DISCOUNT%. %GROUP_TITLE%.<\/p>\n\n\n\n<p>4. Your own template.<\/p>\n\n\n\n<p><strong>Notification of the imminent cancellation of the discount<\/strong><\/p>\n\n\n\n<p>1. Your discount %DISCOUNT% on the card \u201c%CARD_TITLE%\u201d burns down %BURN_DATE%. To keep the discount valid, make a visit in %DAYS%. Regards, %GROUP_TITLE%.<\/p>\n\n\n\n<p>2. The discount %DISCOUNT% on the card \u201c%CARD_TITLE%\u201d burns after %DAYS%. Regards, %GROUP_TITLE%.<\/p>\n\n\n\n<p>3. The discount %DISCOUNT% burns after %DAYS%. %GROUP_TITLE%.<\/p>\n\n\n\n<p>4. Your own template.<\/p>\n\n\n\n<p><strong>Notification of a change in the amount of accrued bonuses<\/strong><\/p>\n\n\n\n<p>1. You have received cashback %CASHBACK% to the card \u201c%CARD_TITLE%\u201d card. To spend it, please make the next visit in %DAYS%. Best regards, %GROUP_TITLE%.<\/p>\n\n\n\n<p>2. You have received cashback %CASHBACK% to the \u201c%CARD_TITLE%\u201d card. Best regards, %GROUP_TITLE%.<\/p>\n\n\n\n<p>3. You have received cashback %CASHBACK%. %GROUP_TITLE%.<\/p>\n\n\n\n<p>4. Your own template.<\/p>\n\n\n\n<p><strong>Notification of the imminent zeroing of accumulated bonuses<\/strong><\/p>\n\n\n\n<p>1. In %DAYS% card \u201c%CARD_TITLE%\u201d will burn bonuses: %BONUS%. To save it, please make the next visit before %BURN_DATE%. Best regards, %GROUP_TITLE%.<\/p>\n\n\n\n<p>2. In %DAYS% card \u201c%CARD_TITLE%\u201d will burn bonuses: %BONUS%. Best regards, %GROUP_TITLE%.<\/p>\n\n\n\n<p>3. In %DAYS% bonuses will burn: %BONUS%. %GROUP_TITLE%.<\/p>\n\n\n\n<p>4. Your own template.<\/p>\n\n\n\n<p><strong data-stringify-type=\"bold\">Variable meanings<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list p-rich_text_list p-rich_text_list__bullet\">\n<li><strong data-stringify-type=\"bold\">%DISCOUNT% <\/strong>\u2014 discount amount.<\/li>\n\n\n\n<li><strong data-stringify-type=\"bold\">%CASHBACK% <\/strong>\u2014 the number of bonuses accrued.<\/li>\n\n\n\n<li><strong data-stringify-type=\"bold\">%BONUS% <\/strong>\u2014 the number of bonuses to expire.<\/li>\n\n\n\n<li><strong data-stringify-type=\"bold\">%CARD_TITLE% <\/strong>\u2014 the name of the card.<\/li>\n\n\n\n<li><strong data-stringify-type=\"bold\">%DAYS% <\/strong>\u2014 the number of days during which the client will have to make a visit to keep the discount\/bonuses.<\/li>\n\n\n\n<li><strong>%BURN_DATE%<\/strong> \u2014 bonus\/discount expiration date.<\/li>\n\n\n\n<li><strong data-stringify-type=\"bold\">%GROUP_TITLE% <\/strong>\u2014 the name of the chain where the promotion is valid.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>To get your clients to start participating in promotions, you&#8217;ll need to create a&nbsp;card type and attach a promotion to it, then you will need to issue \u0430 card to your client. Each promotion can be attached to more than one card simultaneously. In Altegio, there are two kinds of spaces: locations and chains.&nbsp;Locations and&hellip; <a class=\"more-link\" href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/7387728743453-creating-and-editing-promotions\/\">Continue reading <span class=\"screen-reader-text\">Creating and editing promotions<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[75],"doc_tag":[1267,1252,1774],"class_list":["post-1455","docs","type-docs","status-publish","hentry","doc_category-loyalty-programs","doc_tag-chain-en","doc_tag-location-en","doc_tag-loyalty-program-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":1358,"total_views":"583","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Loyalty programs","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/loyalty-programs\/"}],"doc_tag_info":[{"term_name":"Chain","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/chain-en\/"},{"term_name":"Location","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/location-en\/"},{"term_name":"Loyalty Program","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/loyalty-program-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1455","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1455"}],"version-history":[{"count":5,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1455\/revisions"}],"predecessor-version":[{"id":258958,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1455\/revisions\/258958"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1455"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1455"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1455"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}