{"id":1434,"date":"2024-11-23T04:58:30","date_gmt":"2024-11-23T04:58:30","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/4904473339677-overview-messages\/"},"modified":"2026-04-02T13:07:50","modified_gmt":"2026-04-02T13:07:50","password":"","slug":"4904473339677-overview-messages","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/4904473339677-overview-messages\/","title":{"rendered":"Messages"},"content":{"rendered":"\n

To access the section, you need to connect the notification module. Detailed instructions for connecting the module can be found in the article.<\/p>\n\n\n\n

The Analytical <\/strong>Reports > Messages<\/b> section contains information about all messages that were sent to clients, receptionists, and team members.<\/p>\n\n\n\n

\"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

The section contains following information:<\/p>\n\n\n\n

    \n
  • number of messages sent;<\/li>\n\n\n\n
  • content of SMS, messages, PUSH messages, the type of EMAIL message (for example, a reminder about a visit);<\/li>\n\n\n\n
  • status (sent, failed to deliver, etc.)<\/li>\n<\/ul>\n\n\n\n
    \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

    All messages data can be revised separately due to the convenient filter options:<\/p>\n\n\n\n

      \n
    • Period<\/li>\n\n\n\n
    • Message type<\/li>\n\n\n\n
    • Status message<\/li>\n\n\n\n
    • Channel<\/li>\n<\/ul>\n\n\n\n

      Filter the list by the required items and click Show<\/strong>. Beyond that, you can see SMS notifications sent to a certain number, to do this, enter the phone number in the search field and click Show<\/strong>.<\/p>\n\n\n\n

      \n

      Note<\/strong>

      The phone number must be entered in the correct format with the country code, for example, for USA – 14843458976.<\/p>\n<\/blockquote>\n\n\n\n

      Message data can be downloaded as Excel.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

      To access the section, you need to connect the notification module. Detailed instructions for connecting the module can be found in the article. The Analytical Reports > Messages section contains information about all messages that were sent to clients, receptionists, and team members. The section contains following information: All messages data can be revised separately […]<\/p>\n","protected":false},"author":35,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"doc_category":[92],"doc_tag":[1819,1789,1507,2101,1402,1357],"class_list":["post-1434","docs","type-docs","status-publish","hentry","doc_category-marketing-analytics","doc_tag-analytical-reports-en","doc_tag-analytics-en","doc_tag-client-en","doc_tag-excel-actions-en","doc_tag-receptionist-en","doc_tag-team-member-en"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t