{"id":1393,"date":"2024-11-23T04:58:23","date_gmt":"2024-11-23T04:58:23","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/4905979818397-loyalty-cards-transactions\/"},"modified":"2026-03-27T13:08:37","modified_gmt":"2026-03-27T13:08:37","password":"","slug":"4905979818397-loyalty-cards-transactions","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/4905979818397-loyalty-cards-transactions\/","title":{"rendered":"Loyalty cards transactions"},"content":{"rendered":"\n<p><span style=\"font-weight: 400;\">There are two types of spaces in <strong>Altegio<\/strong>: locations and chains. <strong>Locations<\/strong> \u2014 with yellow highlight on the left, <strong>chains<\/strong> \u2014 with purple highlight on the left. Locations and chains have different sections.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">To open the chain you need to do the following:<\/span><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Click the name of the location in the top left corner.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">In the drop-down list select the desired chain.<\/span><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/alteg.io\/support\/support\/en\/knowledge-base\/4905900735901-card-types\/screen-shot-2026-01-26-at-17-00-46\/\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"942\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.00.46-1024x942.png\" alt=\"\" class=\"wp-image-262186\" style=\"width:364px;height:auto\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.00.46-1024x942.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.00.46-300x276.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.00.46-768x706.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.00.46-360x331.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.00.46.png 1072w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\"><\/span><span style=\"font-weight: 400;\">All loyalty cards transactions for a specific period can be found in the <strong>Loyalty &gt; Transactions<\/strong> section.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">You can filter transactions according to <strong>dates<\/strong> and <strong>operation<\/strong> <strong>type<\/strong>:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Debit\/credit the cards<\/strong><\/li>\n\n\n\n<li><strong>Promotion discount<\/strong><\/li>\n\n\n\n<li><strong>Loyalty program accrual<\/strong><\/li>\n\n\n\n<li><strong>Accrual by referral program<\/strong><\/li>\n\n\n\n<li><strong>Loyalty card<\/strong><\/li>\n\n\n\n<li><strong>Manual deposit<\/strong><\/li>\n\n\n\n<li><strong>Manual debit<\/strong><\/li>\n\n\n\n<li><strong>Writing off the expired points<\/strong><\/li>\n\n\n\n<li><strong>Gift card&nbsp;<\/strong><\/li>\n\n\n\n<li><strong>Membership<\/strong><\/li>\n\n\n\n<li><strong>Membership price recalculation<\/strong><\/li>\n\n\n\n<li><strong>Deposit account<\/strong><\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">You can also filter transactions using <strong>current promotions<\/strong> (i.e. in connection to which promotion current transactions were made) and <strong>locations<\/strong>.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">In the <strong>Loyalty &gt; Transactions<\/strong> section you will see the following data on operations:<\/span><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69eabac7a0589&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69eabac7a0589\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"631\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.34.21-1024x631.png\" alt=\"\" class=\"wp-image-262318\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.34.21-1024x631.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.34.21-300x185.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.34.21-768x473.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.34.21-1536x946.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.34.21-2048x1262.png 2048w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.34.21-360x222.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.34.21-1568x966.png 1568w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Number<\/strong><\/li>\n\n\n\n<li><strong>Transaction date<\/strong><\/li>\n\n\n\n<li><strong>Transaction type<\/strong><\/li>\n\n\n\n<li><strong>Special offer<\/strong><\/li>\n\n\n\n<li><strong>Card\/gift card type<\/strong><\/li>\n\n\n\n<li><strong>Card\/gift card number<\/strong><\/li>\n\n\n\n<li><strong>Client\u2019s phone number<\/strong><\/li>\n\n\n\n<li><strong>Amount<\/strong><\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">When you click on the card number, detailed information about the card and history of balance changes will open (more detailed information can be found in the <a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4905929408925-Loyalty-cards\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Loyalty card<\/strong> <\/a>article). When you click on the phone number this <a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4905463467549-Customer-chain-card\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>client\u2019s chain card<\/strong> <\/a>will open.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>There are two types of spaces in Altegio: locations and chains. Locations \u2014 with yellow highlight on the left, chains \u2014 with purple highlight on the left. Locations and chains have different sections.&nbsp; To open the chain you need to do the following: All loyalty cards transactions for a specific period can be found in&hellip; <a class=\"more-link\" href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4905979818397-loyalty-cards-transactions\/\">Continue reading <span class=\"screen-reader-text\">Loyalty cards transactions<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[76],"doc_tag":[1534,1549,1774,1522],"class_list":["post-1393","docs","type-docs","status-publish","hentry","doc_category-loyalty-cards","doc_tag-gift-card-en","doc_tag-loyalty-card-en","doc_tag-loyalty-program-en","doc_tag-membership-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":220,"total_views":"198","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Loyalty cards","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/loyalty-cards\/"}],"doc_tag_info":[{"term_name":"Gift Card","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/gift-card-en\/"},{"term_name":"Loyalty Card","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/loyalty-card-en\/"},{"term_name":"Loyalty Program","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/loyalty-program-en\/"},{"term_name":"Membership","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/membership-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1393","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1393"}],"version-history":[{"count":5,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1393\/revisions"}],"predecessor-version":[{"id":278896,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1393\/revisions\/278896"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1393"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1393"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1393"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}