{"id":1393,"date":"2024-11-23T04:58:23","date_gmt":"2024-11-23T04:58:23","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/4905979818397-loyalty-cards-transactions\/"},"modified":"2026-03-27T13:08:37","modified_gmt":"2026-03-27T13:08:37","password":"","slug":"4905979818397-loyalty-cards-transactions","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/4905979818397-loyalty-cards-transactions\/","title":{"rendered":"Loyalty cards transactions"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">There are two types of spaces in <strong>Altegio<\/strong>: locations and chains. <strong>Locations<\/strong> \u2014 with yellow highlight on the left, <strong>chains<\/strong> \u2014 with purple highlight on the left. Locations and chains have different sections.&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">To open the chain you need to do the following:<\/span><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Click the name of the location in the top left corner.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">In the drop-down list select the desired chain.<\/span><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/alteg.io\/support\/support\/en\/knowledge-base\/4905900735901-card-types\/screen-shot-2026-01-26-at-17-00-46\/\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"942\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.00.46-1024x942.png\" alt=\"\" class=\"wp-image-262186\" style=\"width:364px;height:auto\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.00.46-1024x942.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.00.46-300x276.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.00.46-768x706.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.00.46-360x331.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.00.46.png 1072w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\"><\/span><span style=\"font-weight: 400;\">All loyalty cards transactions for a specific period can be found in the <strong>Loyalty &gt; Transactions<\/strong> section.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">You can filter transactions according to <strong>dates<\/strong> and <strong>operation<\/strong> <strong>type<\/strong>:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Debit\/credit the cards<\/strong><\/li>\n\n\n\n<li><strong>Promotion discount<\/strong><\/li>\n\n\n\n<li><strong>Loyalty program accrual<\/strong><\/li>\n\n\n\n<li><strong>Accrual by referral program<\/strong><\/li>\n\n\n\n<li><strong>Loyalty card<\/strong><\/li>\n\n\n\n<li><strong>Manual deposit<\/strong><\/li>\n\n\n\n<li><strong>Manual debit<\/strong><\/li>\n\n\n\n<li><strong>Writing off the expired points<\/strong><\/li>\n\n\n\n<li><strong>Gift card&nbsp;<\/strong><\/li>\n\n\n\n<li><strong>Membership<\/strong><\/li>\n\n\n\n<li><strong>Membership price recalculation<\/strong><\/li>\n\n\n\n<li><strong>Deposit account<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">You can also filter transactions using <strong>current promotions<\/strong> (i.e. in connection to which promotion current transactions were made) and <strong>locations<\/strong>.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">In the <strong>Loyalty &gt; Transactions<\/strong> section you will see the following data on operations:<\/span><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a3f4617d70a9&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a3f4617d70a9\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"631\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.34.21-1024x631.png\" alt=\"\" class=\"wp-image-262318\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.34.21-1024x631.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.34.21-300x185.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.34.21-768x473.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.34.21-1536x946.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.34.21-2048x1262.png 2048w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.34.21-360x222.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-26-at-17.34.21-1568x966.png 1568w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\"><\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Number<\/strong><\/li>\n\n\n\n<li><strong>Transaction date<\/strong><\/li>\n\n\n\n<li><strong>Transaction type<\/strong><\/li>\n\n\n\n<li><strong>Special offer<\/strong><\/li>\n\n\n\n<li><strong>Card\/gift card type<\/strong><\/li>\n\n\n\n<li><strong>Card\/gift card number<\/strong><\/li>\n\n\n\n<li><strong>Client\u2019s phone number<\/strong><\/li>\n\n\n\n<li><strong>Amount<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">When you click on the card number, detailed information about the card and history of balance changes will open (more detailed information can be found in the <a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4905929408925-Loyalty-cards\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Loyalty card<\/strong> <\/a>article). When you click on the phone number this <a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4905463467549-Customer-chain-card\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>client\u2019s chain card<\/strong> <\/a>will open.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>There are two types of spaces in Altegio: locations and chains. Locations \u2014 with yellow highlight on the left, chains \u2014 with purple highlight on the left. Locations and chains have different sections.&nbsp; To open the chain you need to do the following: All loyalty cards transactions for a specific period can be found in [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"doc_category":[76],"doc_tag":[1534,1549,1774,1522],"class_list":["post-1393","docs","type-docs","status-publish","hentry","doc_category-loyalty-cards","doc_tag-gift-card-en","doc_tag-loyalty-card-en","doc_tag-loyalty-program-en","doc_tag-membership-en"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.9 - aioseo.com -->\n\t<meta name=\"description\" content=\"There are two types of spaces in Altegio: locations and chains. Locations \u2014 with yellow highlight on the left, chains \u2014 with purple highlight on the left. Locations and chains have different sections. To open the chain you need to do the following: Click the name of the location in the top left corner. 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Locations \u2014 with yellow highlight on the left, chains \u2014 with purple highlight on the left. Locations and chains have different sections. To open the chain you need to do the following: Click the name of the location in the top left corner. In","og:url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/4905979818397-loyalty-cards-transactions\/","article:published_time":"2024-11-23T04:58:23+00:00","article:modified_time":"2026-03-27T13:08:37+00:00","twitter:card":"summary_large_image","twitter:title":"Loyalty cards transactions - Altegio Support","twitter:description":"There are two types of spaces in Altegio: locations and chains. Locations \u2014 with yellow highlight on the left, chains \u2014 with purple highlight on the left. Locations and chains have different sections. To open the chain you need to do the following: Click the name of the location in the top left corner. In"},"aioseo_meta_data":{"post_id":"1393","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"limit_modified_date":false,"created":"2026-05-20 21:01:44","updated":"2026-05-20 21:01:44","seo_analyzer_scan_date":"2026-05-20 21:01:44"},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/alteg.io\/en\/\" title=\"Altegio\">Altegio<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/alteg.io\/en\/support\/\" title=\"Support\">Support<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/loyalty-marketing\/\" title=\"Loyalty &amp; Marketing\">Loyalty &amp; Marketing<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/loyalty-cards\/\" title=\"Loyalty cards\">Loyalty cards<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\tLoyalty cards transactions\n<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Altegio","link":"https:\/\/alteg.io\/en\/"},{"label":"Support","link":"https:\/\/alteg.io\/en\/support\/"},{"label":"Loyalty &amp; Marketing","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/loyalty-marketing\/"},{"label":"Loyalty cards","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/loyalty-cards\/"},{"label":"Loyalty cards transactions","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/4905979818397-loyalty-cards-transactions\/"}],"year_month":"2026-06","word_count":220,"total_views":"198","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"andrei.k@alteg.io","author_nicename":"andrei-kalteg-io","author_url":"https:\/\/alteg.io\/en\/author\/andrei-kalteg-io\/"},"doc_category_info":[{"term_name":"Loyalty cards","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/loyalty-cards\/"}],"doc_tag_info":[{"term_name":"Gift Card","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/gift-card-en\/"},{"term_name":"Loyalty Card","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/loyalty-card-en\/"},{"term_name":"Loyalty Program","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/loyalty-program-en\/"},{"term_name":"Membership","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/membership-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1393","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/35"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1393"}],"version-history":[{"count":5,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1393\/revisions"}],"predecessor-version":[{"id":278896,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1393\/revisions\/278896"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1393"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1393"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1393"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}