{"id":1392,"date":"2024-12-11T03:05:34","date_gmt":"2024-12-11T03:05:34","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/4906028682781-report-on-gift-cards\/"},"modified":"2026-01-29T14:04:51","modified_gmt":"2026-01-29T14:04:51","password":"","slug":"4906028682781-report-on-gift-cards","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/4906028682781-report-on-gift-cards\/","title":{"rendered":"Report on gift cards"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">What is it and what is it for?<\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\"><strong>Report on gift cards<\/strong> shows information on all gift cards valid in the chain. It can be configured in many formats depending on the information that needs to be shown in it.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Data that will be shown in the report:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Gift card number<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Gift card type<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Balance<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Par value<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Status<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Client<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Date and place of sale<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Payments<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Amount debited<\/span><\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\">How to work with the report?<\/h1>\n\n\n\n<p><span style=\"font-weight: 400;\">There are two types of spaces in <strong>Altegio<\/strong>: locations and chains. <strong>Locations<\/strong> \u2014 with yellow highlight on the left,<strong> chains<\/strong> \u2014 with purple highlight on the left. Locations and chains have different sections.\u00a0<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">To open the chain you need to do the following:<\/span><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Click the name of the location in the top left corner.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">In the drop-down list select the desired chain.<\/span><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"676\" height=\"910\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.35.50.png\" alt=\"\" class=\"wp-image-264523\" style=\"width:269px;height:auto\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.35.50.png 676w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.35.50-223x300.png 223w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.35.50-360x485.png 360w\" sizes=\"auto, (max-width: 676px) 100vw, 676px\" \/><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\"><\/span><span style=\"font-weight: 400;\">To form a report go to <strong>Loyalty > Gift Cards<\/strong> section in the chain interface. <\/span><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69ef3164de28f&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69ef3164de28f\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"622\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-17.56.27-1024x622.png\" alt=\"\" class=\"wp-image-265297\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-17.56.27-1024x622.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-17.56.27-300x182.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-17.56.27-768x466.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-17.56.27-1536x933.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-17.56.27-2048x1244.png 2048w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-17.56.27-360x219.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-17.56.27-1568x952.png 1568w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\">Filter the list by parameters needed and click the <strong>Show<\/strong> button.<\/span><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"313\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-17.58.17-1024x313.png\" alt=\"\" class=\"wp-image-265318\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-17.58.17-1024x313.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-17.58.17-300x92.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-17.58.17-768x234.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-17.58.17-1536x469.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-17.58.17-360x110.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-17.58.17-1568x479.png 1568w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-17.58.17.png 2024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Data you can use to filter the information:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Date of sale<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Sale location<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Date of use<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Use location<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Gift card number<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Phone number of the gift card owner<\/span><\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">Using filters you can view a number of gift cards sold in a specific location for a period selected.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Data in the <strong>Number<\/strong>, <strong>Buyer<\/strong>, <strong>Sale<\/strong> and <strong>Payments<\/strong> is presented as clickable links:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">link in the <strong>Number<\/strong> column opens the page with detailed information about the gift card;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">link in the <strong>Buyer<\/strong> column opens <a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4905463467549-Customer-chain-card\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>client\u2019s chain card<\/strong><\/a>;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">link in the <strong>Sale<\/strong> column opens page with details on the financial operation;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">link in the <strong>Payments<\/strong> column opens Appointment where debit took place.<\/span><\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69ef3164dfc6b&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69ef3164dfc6b\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"433\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-18.00.26-1024x433.png\" alt=\"\" class=\"wp-image-265336\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-18.00.26-1024x433.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-18.00.26-300x127.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-18.00.26-768x325.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-18.00.26-1536x650.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-18.00.26-360x152.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-18.00.26-1568x664.png 1568w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-18.00.26.png 2032w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">If you need to, you can <strong>Download as Excel<\/strong> all information on gift cards.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is it and what is it for? Report on gift cards shows information on all gift cards valid in the chain. It can be configured in many formats depending on the information that needs to be shown in it. Data that will be shown in the report: How to work with the report? There&hellip; <a class=\"more-link\" href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4906028682781-report-on-gift-cards\/\">Continue reading <span class=\"screen-reader-text\">Report on gift cards<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[77],"doc_tag":[1462,1267,2101,1534,1252],"class_list":["post-1392","docs","type-docs","status-publish","hentry","doc_category-gift-cards","doc_tag-appointment-en","doc_tag-chain-en","doc_tag-excel-actions-en","doc_tag-gift-card-en","doc_tag-location-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":281,"total_views":"200","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Gift cards","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/gift-cards\/"}],"doc_tag_info":[{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Chain","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/chain-en\/"},{"term_name":"Excel Actions","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/excel-actions-en\/"},{"term_name":"Gift Card","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/gift-card-en\/"},{"term_name":"Location","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/location-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1392","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1392"}],"version-history":[{"count":3,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1392\/revisions"}],"predecessor-version":[{"id":265354,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1392\/revisions\/265354"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1392"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1392"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1392"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}