{"id":1323,"date":"2024-11-23T04:58:12","date_gmt":"2024-11-23T04:58:12","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/4860912831389-creating-a-new-client\/"},"modified":"2026-05-28T14:30:39","modified_gmt":"2026-05-28T14:30:39","password":"","slug":"4860912831389","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/4860912831389\/","title":{"rendered":"Adding a client"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Using the <strong>Client Database<\/strong> section you can add a new client manually or uploading a list of clients from <strong>Excel<\/strong> spreadsheet (read about this in more detail <strong><a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4861250296989\" target=\"_self\" rel=\"noopener\">here<\/a><\/strong>).<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">To add a client to the All Clients list go to the <strong>Clients <\/strong><\/span><strong>> <\/strong><span style=\"font-weight: 400;\"><strong><span style=\"font-weight: 400;\"><strong>Client Database<\/strong><\/span><\/strong> section and click the <strong>Add a client<\/strong> button.<\/span><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a3548cf1f09d&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a3548cf1f09d\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"337\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Group-2131326882-1024x337.png\" alt=\"\" class=\"wp-image-337387\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Group-2131326882-1024x337.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Group-2131326882-300x99.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Group-2131326882-768x253.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Group-2131326882-1536x505.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Group-2131326882-2048x674.png 2048w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Group-2131326882-360x118.png 360w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a3548cf20642&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a3548cf20642\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"555\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-03-31-at-17.06.09-1024x555.avif\" alt=\"\" class=\"wp-image-315703\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-03-31-at-17.06.09-1024x555.avif 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-03-31-at-17.06.09-300x163.avif 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-03-31-at-17.06.09-768x416.avif 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-03-31-at-17.06.09-1536x833.avif 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-03-31-at-17.06.09-2048x1110.avif 2048w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-03-31-at-17.06.09-360x195.avif 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-03-31-at-17.06.09-1568x850.avif 1568w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Indicate the following mandatory information in the pop-up:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Client name<\/strong><\/li>\n\n\n\n<li><strong>Mobile phone<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">You can also add the following information:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Additional phone<\/strong><\/li>\n\n\n\n<li><strong>Email<\/strong><\/li>\n\n\n\n<li><strong>Category<\/strong><\/li>\n\n\n\n<li><strong>Gender<\/strong><\/li>\n\n\n\n<li><strong>Importance<\/strong><\/li>\n\n\n\n<li><strong>Discount<\/strong><\/li>\n\n\n\n<li><strong>Card number<\/strong><\/li>\n\n\n\n<li><strong>Date of birth<\/strong><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\"><strong>Additional field<\/strong> (read about additional fields in detail in <a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4858681446941\" target=\"_self\" rel=\"noopener\"><strong>this article<\/strong><\/a>)<\/span><\/li>\n\n\n\n<li><strong>Comment<\/strong><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Check the box to disable the <strong>online booking<\/strong> option for this client<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Sum sold &#8211; sum this client <strong>received services and products<\/strong> for<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Sum paid &#8211; <strong>sum this client paid for all products and services<\/strong><\/span><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Don&#8217;t forget to click <strong>Save<\/strong> to add a client to your list.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Using the Client Database section you can add a new client manually or uploading a list of clients from Excel spreadsheet (read about this in more detail here). To add a client to the All Clients list go to the Clients > Client Database section and click the Add a client button. Indicate the following [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"doc_category":[46],"doc_tag":[1714,1507,2101,1609],"class_list":["post-1323","docs","type-docs","status-publish","hentry","doc_category-clients-management","doc_tag-all-clients-en","doc_tag-client-en","doc_tag-excel-actions-en","doc_tag-online-booking-en"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Using the Client Database section you can add a new client manually or uploading a list of clients from Excel spreadsheet (read about this in more detail here). 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