In the chain interface, the Analytics > Consolidated report<\/strong> section displays summary analytics data on the following metrics:\u00a0<\/span><\/p>\n 1. Analytics is generated only for visits with the Arrived <\/strong>status for the selected period.<\/span><\/p>\n 2. The value 3. Visits with the <\/span>Arrived<\/strong> status, even with the entered services or goods, but without a phone number are not considered as customers and are not taken into account in the metrics of new, repeat and lost customers.<\/span><\/p>\n To generate a report, go to the Analytics > Consolidated report<\/strong> section. The metrics are generated for a given period, specify the dates and click Show<\/strong>.<\/span><\/p>\n The hints in the block of each metric give detailed information about how this metric is formed. Click the 1. Earned<\/strong>. The sum of the cost of services, cost of products sold in visits with the Arrived<\/strong> status and Sales of products.<\/span><\/p>\n 2. Earnings from services<\/strong>. The sum of the cost of services in visits with the Arrived<\/strong> status.<\/span><\/p>\n 3. Earnings from products<\/strong>. The sum of the cost of products sold in visits with the Arrived<\/strong> status and Sales of products.<\/span><\/p>\n To calculate the average spend, an incomplete value of the Earned<\/strong> metric is taken into account. The calculation is performed only by visits and sales of goods with the phone number indicated. The amount of income that is used to calculate the average spend is not displayed separately.\u00a0<\/span><\/p>\n 1. Average spend<\/strong>. Revenue for services and sales of goods for the period is divided by the sum of visits for the period (whether it has a client or not) + sales of products for the period.<\/span><\/p>\n 2. Average check for services<\/strong>. Revenue for services for the period is divided by the sum of visits with clients for the period + entries without clients for the period.<\/span><\/p>\n Total duration of bookings with the Arrived<\/strong> status is divided by the total duration of the working day for the employee.<\/span><\/p>\n 1. New clients<\/strong>. The number of clients who made their first visit during the selected period<\/span><\/p>\n 2. Repeated visits<\/strong>. The number of clients who made two and more visits during the selected period<\/span><\/p>\n 3. Lost clients<\/strong>. It shows how many customers made the last visit for a period equal in duration to the selected one and which ends in the number of days specified in the Analytics > Settings > Retention<\/strong> section (see the article<\/a><\/strong>) before the start of the selected period.<\/span><\/p>\n 1. Total number of bookings<\/strong>. Total number of bookings, including canceled (deleted) ones.<\/span><\/p>\n 2. Canceled<\/strong>. The sum of the number of canceled bookings and the number of visits with the No-Show status.<\/span><\/p>\n 3. Finished<\/strong>. The number of bookings with the Arrived status.<\/span><\/p>\n 4. Unfinished<\/strong>. The number of bookings with the statuses \u201cPending\u201d and \u201cConfirmed\u201d.<\/span><\/p>\n 5. Structure of bookings by sources<\/strong>. Diagrams displaying the structure of bookings by sources:<\/span><\/p>\n 6. The structure of bookings by visit status<\/strong>.<\/span> Diagrams displaying the structure of bookings by sources: Arrived, Pending, Confirmed, No-Show.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"\n
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![\"mceclip0.png\"](\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/3_mceclip0.png\")
<\/span>next to each metric shows the dynamics in comparison with the previous period of the same duration.<\/span><\/p>\nHow to use the report?<\/h1>\n
![\"Screenshot_477.png\"](\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screenshot_477-1000x518.png\")
<\/span><\/p>\nHow are the metrics formed?<\/h1>\n
![\"mceclip2.png\"](\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/1_mceclip2.png\")
\u00a0<\/span> button to open a pop-up window with a hint.<\/span><\/p>\nEarnings<\/h1>\n
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Average spend<\/h1>\n
Average occupancy<\/h1>\n
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![\"________63.gif\"](\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/63-1000x478.gif\")
<\/span><\/p>\nCustomers<\/h1>\n
![\"Screenshot_478.png\"](\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screenshot_478-1000x194.png\")
<\/span><\/p>\nBookings and Visits<\/h1>\n
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